Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,170 Reviews)
Rating breakdown 5,170 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
505
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Even though my phone is old it's amazing
on December 5, 2025
Posted by: Watson4life
[This review was collected as part of a promotion.] It might be an older model, but this phone has been one of the most reliable tools I’ve ever had. It’s been with me through long workdays, late-night research, and the quiet moments when I just needed something simple to entertain my mind. For years, it has handled everything I’ve thrown at it—documents, videos, endless browser tabs, and all the info I needed while rebuilding my life and staying focused on my goals.
But what makes this phone truly priceless isn’t the specs or the screen. It’s the role it played in the most important fight of my life: trying to reach my children. Every message I’ve sent, every attempt to open a door with my ex-wife, every effort to show consistency, patience, and love—this device has been the bridge I’ve used to keep trying.
It’s not cutting-edge, it’s not flashy, and it’s survived more drops than I can count. Yet it’s been a lifeline, a notebook, a research hub, and a window through which I’ve poured hope, pain, strength, and persistence. This old smartphone has carried my work, my healing, my reflections, and my attempts to reconnect with my kids. For that, it’s more than a device—it's a companion in my journey forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phonw
on December 5, 2025
Posted by: Missbee
[This review was collected as part of a promotion.] I use my phone for streaming, and facebook I love galaxy AI as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy, A15 5G has held on for a long t
on December 5, 2025
Posted by: Justjosh
[This review was collected as part of a promotion.] My\nSamsung A 15 5G, has held on for a long time and has great features Like the new AI technology And a super compatible camera. I've had my samsung a 15 5Gfor about three years now , and i'm sure it would go for another three. Samsung phones are the only devices for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on December 5, 2025
Posted by: Djss1990
[This review was collected as part of a promotion.] My Galaxy A16 is honestly one of the BEST phones I've ever had. I love to use it to watch videos on the internet and it's fast and reliable. I honestly wouldn't pick another phone even if I were to have a choice. I love my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Entry Level phone
on December 5, 2025
Posted by: Rissa88
[This review was collected as part of a promotion.] This a great phone at a great price. It's not as advanced as the S series but it gets the job done. One of my favorite features is the fingerprint scanner on the lock/unlock button verse being under the screen. It has great battery life even when streaming YouTube. It doesn't have all the Galaxy AI features more expensive phones have but I love the circle to search option. It's great when you see a product in a video and want to search for me information. Especially if there is no product name listed. I would definitely recommend this phone as a budget friendly option or for kids as they can be a bit rough on phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A17
on December 5, 2025
Posted by: Stumpygirl
[This review was collected as part of a promotion.] This phone is not bad if you dont scroll tik tok or play any type of games. But if you want to do anything remotely outside of maybe scrolling Facebook and your standard phone uses ,its slow ,freezes, restarts randomly.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Good day Stumpygirl,
Thank you for sharing your experience with the Galaxy A16 5G. Your feedback is valuable. The Galaxy A16 5G aims to deliver smooth performance for daily tasks and reliable 5G connection. How you optimize your device influences its capabilities. The Quick optimization feature boosts performance by spotting apps that drain battery, removing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and simple: go to Settings, swipe to and tap Device care, then tap Optimize now and Done. This quick process closes background apps for better multitasking. Your feedback on multitasking and app performance helps guide future updates, ensuring our devices meet your needs. Thanks for sharing and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Your feedback is valuable. The Galaxy A16 5G aims to deliver smooth performance for daily tasks and reliable 5G connection. How you optimize your device influences its capabilities. The Quick optimization feature boosts performance by spotting apps that drain battery, removing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and simple: go to Settings, swipe to and tap Device care, then tap Optimize now and Done. This quick process closes background apps for better multitasking. Your feedback on multitasking and app performance helps guide future updates, ensuring our devices meet your needs. Thanks for sharing and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Does stuff I dont like like syncing
on December 5, 2025
Posted by: Krispykracker
[This review was collected as part of a promotion.] Cell dont stay charged long. Makes my pay for a app for more space.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device because it has more memory a
on December 5, 2025
Posted by: Tastytee8116
[This review was collected as part of a promotion.] I use my A16 to play games and to get my pinned sports scores and when my team is playing . I can go to my apps with ease .
Value
5
Written by a customer while visiting Samsung US