Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,170 Reviews)
Rating breakdown 5,170 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
505
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This phone is awsome
on December 5, 2025
Posted by: Lovebug76
[This review was collected as part of a promotion.] I have never had an issue at all with this phone works perfect everywhere love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Never owned A16 until recommended by store employe
on December 5, 2025
Posted by: Galaxy1stshopper
[This review was collected as part of a promotion.] The Samsung A16 Galaxy met all the expectations that I was told about. I originally I owned Motorolas til now. I plan on purchasing another Samsung Galaxy when due for another upgrade..Love the Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is Phenomenally good!!!!
on December 5, 2025
Posted by: Sunshine2029
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is an impressive budget smartphone that consistently delivers more than expected, making it a standout choice for everyday users. Its overall performance is phenomenal, especially considering its affordable price point. The device handles social media, web browsing, messaging, and light multitasking with ease, offering smooth navigation and quick response times. The 5G connectivity adds another layer of value, ensuring fast downloads and stable streaming even in busier areas.
The large, bright display makes watching videos, scrolling through apps, and reading content enjoyable, with colors that appear vibrant and clear. While the camera won’t compete with high-end flagship phones, it still performs well in good lighting, producing sharp photos and decent detail. Portrait and night modes are usable, making it reliable for everyday snapshots.
Battery life is one of the Galaxy A16 5G’s strongest advantages. The phone easily lasts a full day of moderate to heavy use, and many users will find they can stretch it even longer with lighter activity. Charging is reasonably quick, allowing you to get back to full power without long wait times.
Overall, the Galaxy A16 5G delivers excellent value. It is dependable, user-friendly, and packed with essential modern features. For anyone wanting a reliable smartphone that doesn’t break the bank, this device is a smart and satisfying choice.
The large, bright display makes watching videos, scrolling through apps, and reading content enjoyable, with colors that appear vibrant and clear. While the camera won’t compete with high-end flagship phones, it still performs well in good lighting, producing sharp photos and decent detail. Portrait and night modes are usable, making it reliable for everyday snapshots.
Battery life is one of the Galaxy A16 5G’s strongest advantages. The phone easily lasts a full day of moderate to heavy use, and many users will find they can stretch it even longer with lighter activity. Charging is reasonably quick, allowing you to get back to full power without long wait times.
Overall, the Galaxy A16 5G delivers excellent value. It is dependable, user-friendly, and packed with essential modern features. For anyone wanting a reliable smartphone that doesn’t break the bank, this device is a smart and satisfying choice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just as good as the expensive ones
on December 5, 2025
Posted by: Bobbyisback32
[This review was collected as part of a promotion.] Durability, battery life, weight, and speed had me realizing that this phone saved me hundreds. Because it works just as the expensive ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product does what I need it to do
on December 5, 2025
Posted by: TrippyHippieSerendipity
[This review was collected as part of a promotion.] I use my phone for everything! From a notepad to a calendar to a telephone and everything in between! I use it to manage my children's schoolwork, pay bills etc. I use the sidebar menu for quick access to my alarm clock, notepad, and frequently used apps. Of course, I use social media daily on my phone. Galaxy AI helps me in a multitude of ways, from captioning posts to social media to researching countless topics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has great battery life poor wifi signal
on December 5, 2025
Posted by: MattyB
[This review was collected as part of a promotion.] Great battery life poor wifi signal occasional glitches in screen overall not a bad phone for the price
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there MattyB,
We’re glad to hear that you’re satisfied with the Galaxy A16 5G’s strong battery life. Your feedback about Wi-Fi signal and screen responsiveness helps inform ongoing software updates that improve connection stability and smooth display performance. Sometimes, Wi-Fi issues are caused by simple network problems. Other times, you might need to take additional steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the network or setting a static IP address. Hopefully, a quick Wi-Fi reset will resolve the concern and your device will perform as expected. To do this, reset the network settings. For Wi-Fi and Bluetooth concerns, tap "Reset Wi-Fi and Bluetooth settings." Then, tap "Reset settings." You may be prompted to enter your security credentials. Tap "Reset" to confirm. If the problem persists after the reset, please contact your internet service provider for assistance. Of course, our Samsung Support team is available to help if needed, don’t hesitate to reach out. Every detail you share helps improve Galaxy technology. Thank you for being part of the Samsung community and sharing your experience.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re glad to hear that you’re satisfied with the Galaxy A16 5G’s strong battery life. Your feedback about Wi-Fi signal and screen responsiveness helps inform ongoing software updates that improve connection stability and smooth display performance. Sometimes, Wi-Fi issues are caused by simple network problems. Other times, you might need to take additional steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the network or setting a static IP address. Hopefully, a quick Wi-Fi reset will resolve the concern and your device will perform as expected. To do this, reset the network settings. For Wi-Fi and Bluetooth concerns, tap "Reset Wi-Fi and Bluetooth settings." Then, tap "Reset settings." You may be prompted to enter your security credentials. Tap "Reset" to confirm. If the problem persists after the reset, please contact your internet service provider for assistance. Of course, our Samsung Support team is available to help if needed, don’t hesitate to reach out. Every detail you share helps improve Galaxy technology. Thank you for being part of the Samsung community and sharing your experience.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful device for the future
on December 5, 2025
Posted by: DasDae1301
[This review was collected as part of a promotion.] Galaxy AI is alright.I don't really care for it as much.But one thing about it , everybody else really likes it and it helps them make things easier for the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Operator Friendly
on December 5, 2025
Posted by: Happy2camp
[This review was collected as part of a promotion.] I like Samsung phones because they are operator friendly and easy to navigate. I've used the Galaxy AI a few times and it seems to be good. I would recommend this Samsung over any other.
Value
5
Written by a customer while visiting Samsung US