Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
505
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
About product
on December 5, 2025
Posted by: Perk14
[This review was collected as part of a promotion.] The Samsung A16 tends to freeze at times, and storage space is limited. Which is an issue for me.
Galaxy AI
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there Perk14,
Your feedback helps us understand how the Galaxy A16 5G performs in real-world situations. Designed for smooth navigation and efficient storage with One UI, it benefits from your insights, which drive ongoing improvements to make every device more responsive and adaptable to daily needs. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, swipe to and tap "Device care," then tap "Optimize now," followed by "Done." For more details, see the linked online article. Thank you for sharing your experience and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback helps us understand how the Galaxy A16 5G performs in real-world situations. Designed for smooth navigation and efficient storage with One UI, it benefits from your insights, which drive ongoing improvements to make every device more responsive and adaptable to daily needs. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, swipe to and tap "Device care," then tap "Optimize now," followed by "Done." For more details, see the linked online article. Thank you for sharing your experience and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great product love the camera and video quality
on December 5, 2025
Posted by: CROBINSON76
[This review was collected as part of a promotion.] Ai works great comes in handy alot for my work i like the speed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16 5g
on December 5, 2025
Posted by: Cherald
[This review was collected as part of a promotion.] The galaxy ai helps alot when at work driving when I need to make a phone call or text my boss about a commercial customer when out on deliveries. I absolutely love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 5G is a good phone with a good pric
on December 5, 2025
Posted by: Ivoree
[This review was collected as part of a promotion.] Galaxy Ai is very useful and when you are looking for things it not only gives you an answer but it gives you links
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone, who dis?
on December 5, 2025
Posted by: Tdog30
[This review was collected as part of a promotion.] Got this new phone awhile back, im so happy to have a great working phone again. Its fast, efficient and has many extras already included on the phone! Also would like to mention how well it synced with my watch to make my work life easier, I do manual labor and cannot always get to my phone right away
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10jrjththrh4u55u
on December 5, 2025
Posted by: 6777777kid
[This review was collected as part of a promotion.] This is fun ngl
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
First phone I ever bought that was slow from the b
on December 5, 2025
Posted by: StillLoveSamsungBut
[This review was collected as part of a promotion.] This phone is so slow. Can't game on it. I have always loved Samsung, but this phone was very much a mistake purchase.
Value
1
Response from Samsung USBy R&R, December 8, 2025
Hello there StillLoveSamsungBut,
Thank you for your honest feedback and long-term support of the Galaxy lineup. The A16 5G offers balanced performance and connectivity for daily use. Your insights on app speed and gaming performance help us improve across all Galaxy models. To boost your gaming experience on the Galaxy A16 5G, a quick optimization and a small screen adjustment can deliver the performance you desire. The Quick optimization feature enhances your device by identifying battery-draining apps, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. It’s simple and quick to optimize your phone: go to Settings, select Device care, tap Optimize now, then Done. For more tips on maintaining smooth gaming sessions, see the linked article below. We appreciate your loyalty and value your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback and long-term support of the Galaxy lineup. The A16 5G offers balanced performance and connectivity for daily use. Your insights on app speed and gaming performance help us improve across all Galaxy models. To boost your gaming experience on the Galaxy A16 5G, a quick optimization and a small screen adjustment can deliver the performance you desire. The Quick optimization feature enhances your device by identifying battery-draining apps, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. It’s simple and quick to optimize your phone: go to Settings, select Device care, tap Optimize now, then Done. For more tips on maintaining smooth gaming sessions, see the linked article below. We appreciate your loyalty and value your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: LilRed
[This review was collected as part of a promotion.] Galaxy AI is one of the hardest I think to learn how to use....I didn't really like the AI app
Value
5
Written by a customer while visiting Samsung US