Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
2
Okay for a starter phone
on November 24, 2025
Posted by: Rojo85
[This review was collected as part of a promotion.] This device is ok for a starter phone and day to day tasks but for my business it is slower than I need it to be and it lags in between switching apps. Im constantly waiting for it to load.
Value
2
Response from Samsung USBy R&R, November 25, 2025
Hola Rojo85,
Thank you for sharing your thoughts on your Galaxy A16 5G. It has been built for everyday efficiency, making it well-suited for essential tasks with smart features that help streamline work and communication. For heavy workloads, features in Device care, which can be found in settings (please see the link below), can help optimize speed and battery life so your phone runs more smoothly. We’re glad you find it reliable for daily use. Thank you for your feedback, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on your Galaxy A16 5G. It has been built for everyday efficiency, making it well-suited for essential tasks with smart features that help streamline work and communication. For heavy workloads, features in Device care, which can be found in settings (please see the link below), can help optimize speed and battery life so your phone runs more smoothly. We’re glad you find it reliable for daily use. Thank you for your feedback, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: Zach2attack
[This review was collected as part of a promotion.] Galaxy ai on this phone Is amazingly good. I love this phone and probably won't trade in until a new phone comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: Lovegalaxy2025
[This review was collected as part of a promotion.] Galaxy Ai
Great free phone.love all the features great service..
Great free phone.love all the features great service..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phones screen is very hard to break or crack
on November 24, 2025
Posted by: TripleDtown214
[This review was collected as part of a promotion.] I use my Samsung galaxy for everything. Work staying in touch with family and friends social networking and watching movies and playing games
Value
3
Response from Samsung USBy R&R, November 25, 2025
Howdy TripleDtown214,
It’s great to hear that your Galaxy A16 5G keeps up with your busy daily routine. The immersive display, along with reliable 5G connectivity, makes it a great partner for work, entertainment, and staying connected. Our goal has always been to provide devices that offer reliability and durability for those important life moments, whenever they happen. We love knowing it handles everything you throw at it with ease. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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It’s great to hear that your Galaxy A16 5G keeps up with your busy daily routine. The immersive display, along with reliable 5G connectivity, makes it a great partner for work, entertainment, and staying connected. Our goal has always been to provide devices that offer reliability and durability for those important life moments, whenever they happen. We love knowing it handles everything you throw at it with ease. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Great 😃😃. I give it A+++++++
on November 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the AI for coloring. Great, smart phone .......................,.................. A++++++++++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures 5g works amazing
on November 25, 2025
Posted by: Gera13
[This review was collected as part of a promotion.] I use this phone to contact my kids and handel work business on my phone
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hi there Gera13,
We’re glad to hear how well your Galaxy A16 5G keeps you connected with both work and family. Its reliable 5G performance, sharp, clear display, and intuitive smart tools make everyday communication easy and efficient. It’s great knowing your phone fits your busy lifestyle so well. Thank you for your review, and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
We’re glad to hear how well your Galaxy A16 5G keeps you connected with both work and family. Its reliable 5G performance, sharp, clear display, and intuitive smart tools make everyday communication easy and efficient. It’s great knowing your phone fits your busy lifestyle so well. Thank you for your review, and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone
on November 25, 2025
Posted by: MCMshopper
[This review was collected as part of a promotion.] Great for streaming videos and movies. Also, great for searching the web and reading email.
Value
4
Response from Samsung USBy R&R, November 26, 2025
Hello there MCMshopper,
We’re happy to hear your Galaxy A16 5G keeps up with your streaming and browsing with ease. Its reliable 5G speed, clear display, and adaptive performance make it a solid everyday companion. It’s great to see you getting the most out of your Galaxy. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy to hear your Galaxy A16 5G keeps up with your streaming and browsing with ease. Its reliable 5G speed, clear display, and adaptive performance make it a solid everyday companion. It’s great to see you getting the most out of your Galaxy. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 16 The best
on November 25, 2025
Posted by: BozoBilly
[This review was collected as part of a promotion.] Man my Galaxy AI is got to be the best helper I've ever had all I got to do is say its name it'll come on it'll ask me what I want and I'll tell it what to do it freaking does it in a matter of seconds if I need to call somebody make a message whatever it is awesome at the same time what do I do with it I use it for my work I work from it I'm a gig runner I do all kinds of different stuff.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Good day BozoBilly,
Thank you for your enthusiasm for the new Galaxy features and how they assist with your daily tasks. The A16 5G is built to make multitasking, communication, and creation simpler. We're glad to hear it’s enhancing your workflow and boosting productivity. We appreciate your positive feedback and value you as an important part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your enthusiasm for the new Galaxy features and how they assist with your daily tasks. The A16 5G is built to make multitasking, communication, and creation simpler. We're glad to hear it’s enhancing your workflow and boosting productivity. We appreciate your positive feedback and value you as an important part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US