Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
This product is 50/50
on November 15, 2025
Posted by: China2u
[This review was collected as part of a promotion.] This galaxy a1y im currently use is not the best Samsung phone I've used.
The phone never wants to call out it always takes 2 to 4 minutes before the call would even start. Or how it runs so super slow.. overall I give it a 6 out of 10.
The phone never wants to call out it always takes 2 to 4 minutes before the call would even start. Or how it runs so super slow.. overall I give it a 6 out of 10.
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hi China2u,
Thank you for your honest feedback on the Galaxy A16 5G. This model offers reliable performance with core features, providing great value for everyday connectivity. To optimize your experience, we suggest using Device Care to close background apps and boost speed, especially during multitasking. Learn more about device optimization through the linked online article. The Galaxy A16 5G features a long-lasting battery and a streamlined One UI that you can personalize to suit your needs, ensuring a smoother experience once customized. Your feedback helps us understand your interactions with the device better. We appreciate your input and thank you for choosing Samsung as your preferred brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your honest feedback on the Galaxy A16 5G. This model offers reliable performance with core features, providing great value for everyday connectivity. To optimize your experience, we suggest using Device Care to close background apps and boost speed, especially during multitasking. Learn more about device optimization through the linked online article. The Galaxy A16 5G features a long-lasting battery and a streamlined One UI that you can personalize to suit your needs, ensuring a smoother experience once customized. Your feedback helps us understand your interactions with the device better. We appreciate your input and thank you for choosing Samsung as your preferred brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A so so fone
on November 15, 2025
Posted by: rustoned45
[This review was collected as part of a promotion.] I use my Galaxy like mobile fone because it is a mobile fone and it works so so.
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hey rustoned45,
Thank you for sharing your thoughts on the Galaxy A16 5G. We’re glad to hear it meets your basic needs as a dependable mobile companion. Built for everyday users, the A16 5G provides durability, long-lasting battery life, and 5G benefits without extra features. When personalized with your preferred Galaxy settings, the device often feels more seamless and tailored, showcasing One UI’s flexibility. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We’re glad to hear it meets your basic needs as a dependable mobile companion. Built for everyday users, the A16 5G provides durability, long-lasting battery life, and 5G benefits without extra features. When personalized with your preferred Galaxy settings, the device often feels more seamless and tailored, showcasing One UI’s flexibility. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a reliable product.
on November 15, 2025
Posted by: BubbasA16
[This review was collected as part of a promotion.] My Samsung Galaxy A16 5g is a very reliable phone I've had some issues with it but that's only because I didn't realize that this phone wasn't meant to do what I was trying to do. The only thing that I do not like about it is that it doesn't have all the capabilities that a lot of the other Samsung phones have but that's ok cux I got what I paid for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and modern
on November 15, 2025
Posted by: KitTastic
[This review was collected as part of a promotion.] Though the phone itself looks sleek and modern, the way it functions sometimes can be a little slow. I had taken a screenshot once of a recipe online and the entire phone froze. It couldn't register my touch but it would turn on with the side button. I asked my husband to call it and the call went through, everything was normal, except the touch. It couldn't register. Finally, I had to reset the phone manually.
The AI can be a tad annoying from time to time. Like when I'm trying to back out of an app and it decides it wants to pop up randomly.
The camera quality is so so. It's not fantastic super up close but it's ok. It gets the job done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy AI easy to learn it's function.
on November 15, 2025
Posted by: Allnightlong
[This review was collected as part of a promotion.] The Galaxy Ai on Android is great for business amongst many other features. After having this phone for over a year now I am still learning so much more as I integrate yet another app to explore. I am thoroughly happy. It is even a bit more durable than other phones that I have had before. The fact that I can share my thoughts with the phone and record them or later use along with the camera. This was a good bang for the buck.
Value
4
Written by a customer while visiting Samsung US
Posted by: Nigel B
from Virginia, USA
Expertise:Intermediate
Verified Purchase:Yes
Initially, I really thought "Wow, why would I pay for a flagship phone, when this thing does everything I need?" Unfortunately, once I'd installed everything I needed...it no longer even did the basics.
For example, the phone would freeze when trying to take a photo while playing music.
I suspect for users who do not need to install high-demand apps (e.g. Microsoft office-Teeams etc), it may be sufficient. But owning this phone for a couple of weeks was enough for me to justify buying the S25 Ultra.
For example, the phone would freeze when trying to take a photo while playing music.
I suspect for users who do not need to install high-demand apps (e.g. Microsoft office-Teeams etc), it may be sufficient. But owning this phone for a couple of weeks was enough for me to justify buying the S25 Ultra.
No, I would not recommend this to a friend.
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, November 17, 2025
Hi Nigel B,
We appreciate your detailed insight on your Galaxy A16 5G. It’s true that Galaxy A series devices are designed for balance, known for combining key essential features with practical performance at an affordable price. For users who multitask with heavier apps, we recommend using Device Care to free up memory, maintain fast performance, and keep the device overall optimized for the best experience. Each Galaxy A16 5G device is tuned for everyday reliability, and your feedback helps us improve performance across the series. Thank you for sharing how it’s going and for participating in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed insight on your Galaxy A16 5G. It’s true that Galaxy A series devices are designed for balance, known for combining key essential features with practical performance at an affordable price. For users who multitask with heavier apps, we recommend using Device Care to free up memory, maintain fast performance, and keep the device overall optimized for the best experience. Each Galaxy A16 5G device is tuned for everyday reliability, and your feedback helps us improve performance across the series. Thank you for sharing how it’s going and for participating in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is high speed. And battery last long.
on November 15, 2025
Posted by: Lexy2025
[This review was collected as part of a promotion.] I use my device for school work, streaming shows, Google calendar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been great just don't have bixby
on November 15, 2025
Posted by: Cerberushelldog
[This review was collected as part of a promotion.] I use my Samsung device to play games to make calls and search up product.
Value
4
Written by a customer while visiting Samsung US