Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4 out of 5
4.4
(5,181 Reviews)
Open Ratings Snapshot
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
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Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5 out of 5
5
Galaxy A16 5G review
on April 6, 2025
Posted by: Seanfitzie
[This review was collected as part of a promotion.] I really love this phone. I5 does so much for me and has so much more room then last 2 combined. Thank you for that.
Value
5 out of 5
5
Response from Samsung USBy R&RApril 11, 2025
Hi Seanfitzie,

Thank you for sharing your experience with your Galaxy A16 5G. It’s amazing to hear how much you love it, especially with all the extra room and performance packed into one sleek device. When your phone makes your life easier and more efficient, that’s a win worth celebrating. We appreciate you taking the time to share your feedback! Enjoy your Samsung experience!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on April 6, 2025
Posted by: BeautyNDaBeast4
[This review was collected as part of a promotion.] I use my samsung device for streaming. Has great features and audio. Takes great pictures. A really great camera.
Value
5 out of 5
5
Response from Samsung USBy R&RApril 10, 2025
Hi BeautyNDaBeast4

Thank you for sharing your experience with the Galaxy A16 5G! We are thrilled you enjoy its impressive features, excellent audio quality, and outstanding camera capabilities. Whether you’re streaming your favorite content or capturing beautiful moments, this device is designed to provide a seamless and enjoyable experience. We are glad the Galaxy A16 5G meets your expectations and enhances your daily activities. Your feedback inspires us to continue bringing you incredible innovations. Thank you for your glowing review, and we appreciate you choosing Samsung!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good quality for the price. Samsung is good..
on April 6, 2025
Posted by: Love2Samsung
[This review was collected as part of a promotion.] Overall the functions of the phone are very good in performance and speed. Good.
Value
5 out of 5
5
Response from Samsung USBy R&RApril 15, 2025
Thanks for the shoutout, Love2samsung! We are so glad you are enjoying the smooth performance and speed of your Galaxy A16 5G. Ready to speed things up? Load games, browse the web, and download content with an awesomely fast 5G phone featuring a powerful octa-core processor, making it one of the top performers in the mobile space. It’s designed to deliver exactly that! It has reliable power, a 5000 mAh battery, and 25W Super-Fast Charging, all the right features to keep you connected and confident. We hope you have found your perfect Galaxy match with your Galaxy A16! Thank you for your wonderful feedback! Your support means a lot to us at Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 6, 2025
Posted by: DsWoman2025
[This review was collected as part of a promotion.] I love this phone because it has lots of great features like the camera takes great pictures, the internet is fast, it's easy to navigate through all the settings and apps.
Value
5 out of 5
5
Response from Samsung USBy R&RApril 11, 2025
Thanks for sharing your experience, DsWoman2025. It’s wonderful to hear how much you’re loving the Galaxy A16 5G. From the faster 5G connection making navigating your favorite content smoother than ever. The camera is delivering stunning shots, this phone really does it all. Offering exclusive features and services that you won’t find on non-Samsung phones, find out more about all the features packed into your Galaxy A16 5G by checking out the article linked below titled, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for sharing your feedback with us. We hope you enjoy the Galaxy experience. Thank you for choosing Samsung!

Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Weight of Device
on April 6, 2025
Posted by: Azap2025
[This review was collected as part of a promotion.] I like the weight and feel of this device. I also like the three cameras and phone case
Value
5 out of 5
5
Response from Samsung USBy R&RApril 11, 2025
Greetings Azap2025,

Thank you for sharing your thoughts on the Galaxy A16 5G! We're pleased to hear that you enjoy its feel and weight. The device is designed to be held comfortably while providing a powerful experience. The camera setup includes a 13MP front lens, a 50MP wide main lens, a 5MP ultra-wide lens, and a 2MP macro lens. The rear camera supports digital zoom up to 10x. The Camera app on the Galaxy A16 5G offers a variety of shooting modes, features, and settings to help you capture beautiful pictures and videos. To learn more about the camera modes and features, check out the article "Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G." Overall, this phone is an excellent choice for performance and style. Thank you for your review and for being a valued Samsung customer!

Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has a flawless screen and great touch sensor
on April 6, 2025
Posted by: Pradab
[This review was collected as part of a promotion.] I absolutely love the way the samsung a16 5g touch and feel and love the process speed on on tasking
Value
5 out of 5
5
Response from Samsung USBy R&RApril 11, 2025
Ahoy Pradab,

Thanks for sharing your experience with your Galaxy A16 5G! We are thrilled to hear your device's smooth touch sensor and responsive performance are making an impact on you. It’s designed to keep up with your pace. Whether you are multitasking between streaming or scrolling your favorite content, you can do it all with ease. Thank you for sharing your insight on your Galaxy A16 5G! Thank you for choosing Samsung!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm a samsung lifer
on April 6, 2025
Posted by: ROSIEpoisee
[This review was collected as part of a promotion.] I would struggle to survive the current adult world without a samsung phone. I've been spoiled by these little features I didn't realize I needed til I had them like now brief summarizing literally everything I need to know from my phone at a glance. Or converting my do list into actions seamlessly spread between apps. I'm a lifer now. I can't life without this thing. I wont.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not what I expexted
on April 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've loved samsung phones all thr way back to my 1st samsung s5. But this one is I know it's an a16 but it's slow and lags and heats up really hot while just sitting there. It can only run 1 app or website at a time. I'm not happy with it at all. I dunno if it's a lemon or they're all like this. I'm ready for a different phone.
Value
1 out of 5
1
Response from Samsung USBy R&RApril 7, 2025
Hi There!

Thank you for sharing your thoughts on the Galaxy A16 5G. It's evident that you've been a long-time fan of Samsung phones, and we sincerely appreciate your loyalty since the Galaxy S5! To enhance performance, you may find the Quick Optimization helpful feature useful. This tool helps improve your device's speed by identifying apps that consume excessive battery, clearing unnecessary items from memory, and shutting down background apps. You can access this feature by navigating to Settings > Device Care > Memory and then tapping Clean Now. If you have specific apps that you'd like to keep running, add them to the Excluded Apps list. This approach will also help prevent your phone from overheating. For more information, refer to the article titled "How to Keep Your Galaxy Phone or Tablet from Slowing Down," which is provided below. We hope these steps make a difference and help you enjoy a smoother experience with your Galaxy A16 5G. Thank you for reaching out. We appreciate your support of Samsung.

How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/

-Ty

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Written by a customer while visiting Samsung US
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