Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
Runs a bit chopy when switching apps
on November 10, 2025
Posted by: Huppie420
[This review was collected as part of a promotion.] It runs very choppy when switching between apps like the camera to say the. Internet, even though it's got a good camera, it seems to respond slowly to taking the picture, missing the moment.When playing video games does well.But when switching over apps, it does hesitate all in all, it's a good phone just needs to be\nLess hesitant , when running multiple apps , mostly the camera
Value
3
Response from Samsung USBy R&R, November 11, 2025
Hello there Huppie420,
Thank you for your detailed review of the Galaxy A16 5G. It’s wonderful to hear that the device performs well in gaming and delivers clear visuals. Performance during heavy multitasking can vary based on background activities and installed apps, so adjusting settings or closing unused apps can boost responsiveness. The Quick optimization feature improves your device by detecting battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing is quick and simple: go to Settings, swipe to Device care, tap Optimize now, then Done. See the linked article below for more info. Samsung continues to design the Galaxy A16 5G for reliable everyday use—streaming, gaming, browsing, and capturing—while system learning adapts to your habits. We value your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for your detailed review of the Galaxy A16 5G. It’s wonderful to hear that the device performs well in gaming and delivers clear visuals. Performance during heavy multitasking can vary based on background activities and installed apps, so adjusting settings or closing unused apps can boost responsiveness. The Quick optimization feature improves your device by detecting battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing is quick and simple: go to Settings, swipe to Device care, tap Optimize now, then Done. See the linked article below for more info. Samsung continues to design the Galaxy A16 5G for reliable everyday use—streaming, gaming, browsing, and capturing—while system learning adapts to your habits. We value your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a solid device and runs well
on November 10, 2025
Posted by: Jrherrera
[This review was collected as part of a promotion.] I think this is a solid phone and I runs well with minimum issue's
Value
4
Response from Samsung USBy R&R, November 19, 2025
Ahoy Jrherrera,
Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear the phone feels solid and reliable in everyday use. The A165G is built for smooth performance and essential features, and feedback like yours highlights where it really excels. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear the phone feels solid and reliable in everyday use. The A165G is built for smooth performance and essential features, and feedback like yours highlights where it really excels. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is better then the other models
on November 10, 2025
Posted by: Shippinglives1
[This review was collected as part of a promotion.] Blah blah blah blah galaxy ai blah blah blah blah Blah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blahBlah blah blah blah galaxy ai blah blah blah blah
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A16 review
on November 10, 2025
Posted by: Randy55
[This review was collected as part of a promotion.] GALAXY A16 AI is great for most things. Typing on the keyboard has been difficult with larger fingers. Changes words that don't fit what I'm trying to say.
Use it for personal use.
Use it for personal use.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hey there Randy55,
Thank you for your sincere feedback on the Galaxy A16 5G. It’s helpful to hear that your device meets your daily needs, especially with its innovative features. Your comments about typing and autocorrect provide valuable insights into how the keyboard responds to different preferences and typing styles. You can customize your font size and style, as well as how you interact with your keyboard and phone. To make things bigger or smaller, go to Display in Settings and adjust the font size and style. If you'd like the keyboard to be a bit smaller or larger, you can resize it. Just open Settings, tap General management, then Samsung Keyboard settings. Swipe to Size and transparency, then drag the handles on the sides of the keyboard to your preferred size. Use the center arrow button to move the keyboard. When you're done, tap Done. To reset the keyboard to its original size, tap Reset. For more information on adjusting your device’s layout and resizing the keyboard, check out the link below. We appreciate you choosing Samsung for your personal device.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
-Ty
Samsung Support
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Thank you for your sincere feedback on the Galaxy A16 5G. It’s helpful to hear that your device meets your daily needs, especially with its innovative features. Your comments about typing and autocorrect provide valuable insights into how the keyboard responds to different preferences and typing styles. You can customize your font size and style, as well as how you interact with your keyboard and phone. To make things bigger or smaller, go to Display in Settings and adjust the font size and style. If you'd like the keyboard to be a bit smaller or larger, you can resize it. Just open Settings, tap General management, then Samsung Keyboard settings. Swipe to Size and transparency, then drag the handles on the sides of the keyboard to your preferred size. Use the center arrow button to move the keyboard. When you're done, tap Done. To reset the keyboard to its original size, tap Reset. For more information on adjusting your device’s layout and resizing the keyboard, check out the link below. We appreciate you choosing Samsung for your personal device.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for its price point
on November 10, 2025
Posted by: Brodie
[This review was collected as part of a promotion.] I am glad to be reviewing the A16 5G as it boasts powerful battery life and is perfect for what I use it for, my main uses for a phone is moderate gaming and scrolling on social media but with the A16 5G I can do all of those smoothly with the Super AMOLED 90hz display also the battery life on this phone is insane lasting 2 days with moderate usage I don't need to charge my phone everyday or if I forget also the phone offers limited Galaxy AI features such as studio lighting in the gallery app but most incredible is the blazing fast 5G connectivity that's reliable and gets me through the day and finally the last key point is the stunning 50MP camera that captures my memory's when I need them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung for LIFE
on November 10, 2025
Posted by: Sanderson
[This review was collected as part of a promotion.] The phone itself is fine. But the camera is HORRIBLE. Also it needs a lot more storage. I will never own another brand of phone but defin5ready for a upgrade! Maybe I will get a "Galaxy AI" soon!
Value
4
Response from Samsung USBy R&R, November 11, 2025
Sanderson, we appreciate your long-standing support of Samsung; your loyalty truly matters. It’s wonderful to know the Galaxy A16 5G has been dependable for you and that you’re excited about future Galaxy AI features in upcoming models. If you love photography, the Galaxy A16 5G includes improved camera settings, smarter editing options, and extra features that can enhance photo and video quality. Check out the link below for more details. Your decision to stay with Samsung speaks volumes, and we’re happy to have you as part of the family. We hope you continue to enjoy all that Samsung offers.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on November 10, 2025
Posted by: DrewAyotte
[This review was collected as part of a promotion.] Ive been using this device for sometime now and its been one of my most favorite phones ever and will continue with samsung cuz of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New to technology
on November 10, 2025
Posted by: Howyoudoing
[This review was collected as part of a promotion.] Very convenient and helps me stay organized with much needed help thank you.
Value
5
Written by a customer while visiting Samsung US