Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
I have nothing but great things to say about my ga
on November 10, 2025
Posted by: Tinyou
[This review was collected as part of a promotion.] My galaxy is fast with plenty of storage and AI is indepth,and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Enough storage for me. Great picture details.
on November 10, 2025
Posted by: Red7371
[This review was collected as part of a promotion.] My Galaxy AI has great video/picture details. It's has better quality. I love to play my games on it.
It took me a bit of time to figure out how to work the phone. It was easy though.
The phone also has more features, love them.
It took me a bit of time to figure out how to work the phone. It was easy though.
The phone also has more features, love them.
Value
4
Response from Samsung USBy R&R, November 13, 2025
How is it going Red7371,
Thank you for sharing your thoughts on the Galaxy A16 5G. It seems you were looking for a reliable device to meet your daily needs, and we’re pleased the A16 delivered. We're glad you’re enjoying its smooth and dependable performance, especially when upgrading from older models. Seeing how it integrates smoothly into your routine highlights the ongoing evolution of the A-Series for users seeking something familiar yet updated. It’s inspiring to see how the correct device can simplify life. We appreciate your part in the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A16 5G. It seems you were looking for a reliable device to meet your daily needs, and we’re pleased the A16 delivered. We're glad you’re enjoying its smooth and dependable performance, especially when upgrading from older models. Seeing how it integrates smoothly into your routine highlights the ongoing evolution of the A-Series for users seeking something familiar yet updated. It’s inspiring to see how the correct device can simplify life. We appreciate your part in the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is pretty close to perfect!
on November 10, 2025
Posted by: LizAloveLife43
[This review was collected as part of a promotion.] I use my galaxy A16 5G everyday for making calls, texts, and playing games, I was needing to make a new resume, so I made one, on my devise, Galaxy AI helped me with that, and im extremely impressed!
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hey there LizAloveLife43,
Thank you for the wonderful feedback on the Galaxy A16 5G. It’s great to hear how you’re using it, from calls and gaming to creating a full résumé right on your device. All the smart features are designed to support everyday tasks like those, and it’s exciting to know they helped you accomplish something important with ease. We hope you stay productive, entertained, and successful. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the wonderful feedback on the Galaxy A16 5G. It’s great to hear how you’re using it, from calls and gaming to creating a full résumé right on your device. All the smart features are designed to support everyday tasks like those, and it’s exciting to know they helped you accomplish something important with ease. We hope you stay productive, entertained, and successful. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing themes for you wallpapers
on November 10, 2025
Posted by: MennaBabes
[This review was collected as part of a promotion.] I wish we could have different ringtones like music for my my Galaxy phone A15. I love the themes for my wallpaper. I've had this phone for awhile and it's so easy to use the Gemini feature 💚
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great over all features ,i like the easy set up
on November 10, 2025
Posted by: Ogersmashmouth72
[This review was collected as part of a promotion.] I use my device for gaming, utube,face book, and movies. The galaxy Ai is a nice addition and has a step by step set up . Over all the galaxy 16 is a great step up from my 12 mini and I like the lay out of the device.
Value
4
Response from Samsung USBy R&R, November 13, 2025
Ahoy Ogersmashmouth72,
We enjoy hearing how well the Galaxy A16 5G integrates into your daily life. From gaming to watching videos to staying connected, it’s great to hear everything feels smooth and easy to use. Smart features like Gemini and Google Assistant truly enhance the A-Series experience, and you captured that perfectly; it’s designed to make everyday tasks lighter and more intuitive. Your experience highlights how much the A16 5G can provide for anyone seeking a reliable, feature-rich device that’s simple to set up and enjoyable to use. Thank you for choosing Samsung and being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We enjoy hearing how well the Galaxy A16 5G integrates into your daily life. From gaming to watching videos to staying connected, it’s great to hear everything feels smooth and easy to use. Smart features like Gemini and Google Assistant truly enhance the A-Series experience, and you captured that perfectly; it’s designed to make everyday tasks lighter and more intuitive. Your experience highlights how much the A16 5G can provide for anyone seeking a reliable, feature-rich device that’s simple to set up and enjoyable to use. Thank you for choosing Samsung and being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This device has regular features , but not abig de
on November 10, 2025
Posted by: fernandospidermen
[This review was collected as part of a promotion.] The galaxy Samsung A16 5g great design over all good device.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hey there fernandospidermen,
Thank you for sharing your experience. It’s great to hear that the Galaxy A16 5G’s design and overall feel stand out for you. The Galaxy A16 5G is designed to combine reliable performance with a sleek, modern look, and your comment highlights exactly that. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience. It’s great to hear that the Galaxy A16 5G’s design and overall feel stand out for you. The Galaxy A16 5G is designed to combine reliable performance with a sleek, modern look, and your comment highlights exactly that. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on November 10, 2025
Posted by: Willsapimp
[This review was collected as part of a promotion.] I'm love my new galaxy A16 5g. This is the first Galaxy phone I've had.And I am really pleased with all the results I've had quick speeds.Lots of memoryFast ram takes good pictures and I have continuous play on all my games.
Phone internet messaging connections are all quick and better than i've had on other phones.
Phone internet messaging connections are all quick and better than i've had on other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
phone is very difficult to damage...3 kids say les
on November 10, 2025
Posted by: Damagedgoods
[This review was collected as part of a promotion.] Phone has definitely survived some tough situations my sneaky kids are very um active and they enjoy destroying my stuff but this phone is relentless.
Value
5
Written by a customer while visiting Samsung US