Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
Samsung A16 review...
on November 5, 2025
Posted by: Mandak924
[This review was collected as part of a promotion.] Let me start off by saying that the A16 is a decent device for a smaller more affordable budget. The design is satisfactory as far as screen size and overall device size. I also found that I enjoyed how easily I was able to use the device overall, giving it a 9/10 in that area.
What I didn't like about the phone was the slower processor and longer time it took to complete a download or install an app. I also found the fact that it does not support wireless charging a HUGE inconvenience.
In conclusion, I would say that flaws I mentioned above are what influenced the 4 star rating I gave.
I hope my review is of some assistance to someone debating on devices and that I wouldn't have been better off having the Galaxy AI just write it for me perfectly.
What I didn't like about the phone was the slower processor and longer time it took to complete a download or install an app. I also found the fact that it does not support wireless charging a HUGE inconvenience.
In conclusion, I would say that flaws I mentioned above are what influenced the 4 star rating I gave.
I hope my review is of some assistance to someone debating on devices and that I wouldn't have been better off having the Galaxy AI just write it for me perfectly.
Value
4
Response from Samsung USBy R&R, November 5, 2025
Good day Mandak924,
Thanks for updating us about your Galaxy A16 5G. We're glad to hear it’s working well so far. Since performance is important to you, keep in mind that many issues can be fixed by updating your software—just go to Settings > Software Update to find the latest versions. You can also improve your device's performance using the Quick Optimization feature. This tool helps by identifying apps that drain battery, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. It's simple and quick: just go to Settings, tap Device Care, then select "Optimize now" and tap "Done." Additional tips to enhance your device's performance are linked below. We value your feedback and are happy to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thanks for updating us about your Galaxy A16 5G. We're glad to hear it’s working well so far. Since performance is important to you, keep in mind that many issues can be fixed by updating your software—just go to Settings > Software Update to find the latest versions. You can also improve your device's performance using the Quick Optimization feature. This tool helps by identifying apps that drain battery, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. It's simple and quick: just go to Settings, tap Device Care, then select "Optimize now" and tap "Done." Additional tips to enhance your device's performance are linked below. We value your feedback and are happy to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on November 5, 2025
Posted by: Soluvinyousomuch
[This review was collected as part of a promotion.] The galaxy AI feature is amazing and the service is terrific I would recommend this phone to anybody it's a lot to do on here you can turn your pictures into different cartoon and toys it's really amazing.
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey there Soluvinyousomuch,
Thank you for sharing your detailed feedback about the Galaxy A16 5G. We’re glad the smart features like photo editing, recommendations, and text assist are meeting your expectations, as they are designed to simplify tasks. You noted that Google apps replaced some Samsung functions and altered message display, which many users appreciate for their flexibility in customizing their devices. Your insights help others understand the personalization options available with Samsung phones. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your detailed feedback about the Galaxy A16 5G. We’re glad the smart features like photo editing, recommendations, and text assist are meeting your expectations, as they are designed to simplify tasks. You noted that Google apps replaced some Samsung functions and altered message display, which many users appreciate for their flexibility in customizing their devices. Your insights help others understand the personalization options available with Samsung phones. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy AI is a great phone.
on November 5, 2025
Posted by: DaveCapp
[This review was collected as part of a promotion.] Samsung Galaxy AI features work exactly as I want them to. I had a problem when I used my phone to Google search and Google gmail. These Google app selections took over my Samsung features, deactivated them and replaced them with Google features Google text messaging took over for my Samsung text messaging, it got which got rid of my Samsung quick responses, and started keeping a history of my text messages in the Google app. I could no longer see the text messages I made using Samsung messaging and the only way to see both sets of messages was to keep changing the phone default back and forth to see what I needed to see. I could go on and on and on and on.
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey there DaveCapp,
Thank you for your kind review. The Galaxy A16 5G is built to offer surprisingly advanced features in an easy-to-use package, with smart functions playing a significant role in that experience. It's wonderful to hear you're enjoying tools like image editing and the device's everyday convenience. Your recommendation means a lot and helps other shoppers understand what this device can truly do beyond its specifications. We appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your kind review. The Galaxy A16 5G is built to offer surprisingly advanced features in an easy-to-use package, with smart functions playing a significant role in that experience. It's wonderful to hear you're enjoying tools like image editing and the device's everyday convenience. Your recommendation means a lot and helps other shoppers understand what this device can truly do beyond its specifications. We appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best quality.
on November 5, 2025
Posted by: LoveWolf22
[This review was collected as part of a promotion.] I love it so much it had everything I ever wanted in a phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it so much for all my needs
on November 5, 2025
Posted by: Kennymet
[This review was collected as part of a promotion.] Does it all and easily to use for everything you have to get done
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hi there Kennymet,
It’s great to hear how your Galaxy A16 5G fits so easily into your routine. With its reliable 5G speed, sleek design, and Galaxy AI tools, it’s designed to make every task simple and smooth. We’re happy it’s meeting your needs and keeping everything running smoothly from work to leisure. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
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Samsung Community
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Facebook
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It’s great to hear how your Galaxy A16 5G fits so easily into your routine. With its reliable 5G speed, sleek design, and Galaxy AI tools, it’s designed to make every task simple and smooth. We’re happy it’s meeting your needs and keeping everything running smoothly from work to leisure. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on November 6, 2025
Posted by: MsCottoncandy
[This review was collected as part of a promotion.] Best thing to do is have a good phone like my galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In My opinion The Galaxy A16 5g Is a great phone.
on November 6, 2025
Posted by: MyGalaxyA16Review5Star
[This review was collected as part of a promotion.] For My Galaxy A16 5G It takes sometimes awhile, for things to load, but over all it has a smooth software. But I wish it had more Ai features. Such as photo editing and ect....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is pretty good.
on November 6, 2025
Posted by: Badical69
[This review was collected as part of a promotion.] Galaxy AI is pretty neat.
Seems to work.
I like asking it all sorts of hard questions.
Seems to work.
I like asking it all sorts of hard questions.
Value
5
Written by a customer while visiting Samsung US