Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
My Journey With The Samsung Galaxy Experience
on November 3, 2025
Posted by: DannyD183
[This review was collected as part of a promotion.] Galaxy AIFINALLY I FOUND A DEVICE THAT HANDLES APPS THAT DEMAND MORE STORAGE, RAM/ROM,etc. I Can Finally Use My Samsung Galaxy A16 TO Play Grand Theft Auto, Gangstar Vegas, And Call of Duty Like A Champ As Long As You Adjust The Game Settings And Don't Play All Day. The A16 Has Enough Storage To Download Extra Apps YOU Need From Social Media To Business Apps And Videos. The Camera Comes With 3 Cams To Capture Special Moments That I've Been Able To Share With My Friends And Family. And The Picture Quality Is Loaded Extra Features With Clear Images. It's The Best Photos I've Had In Years. And I'm Able To Add On Extra Photo Features Like Emojis, Fancy Letters And Manipulate My Words Into Signs,Add Songs, Sounds. It's Been Amazing. And Thanks To The Extra Long Battery Power I Don't Have To Keep Checking Every Half Hour. I've Been Able To Binge Watch My Favorite TV Series And Movies And I'd Say It's The Best Phone I've Had Because I've Searched For ALOT Of Phones Over The Years. Thanks Samsung. OH! And Thank You So Much For All Of The Extra Samsung Series Of Phones To Choose From. I'm A Die Hard Samsung Galaxy User For About 6 Years Now. And I Don't Plan On Switching. Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Overall good phone
on November 3, 2025
Posted by: SayNoToApple
[This review was collected as part of a promotion.] Face ID is nice to have. The camera quality is still disappointing. The galaxy AI is quite useful. I like the AI summary for quick answer
Value
3
Response from Samsung USBy R&R, November 4, 2025
Hi there,
Thank you for reaching out and sharing your thoughts on your Galaxy A16 5G. We appreciate hearing from our users and learning how they use their devices. Biometrics, particularly Face ID, are valuable features on your phone. Our aim has always been to provide seamless security features that are simple to use, offering you peace of mind. We hope to change your view of the triple 50MP camera setup. With the right tips, it could become your preferred camera for capturing your most memorable moments. You can find guidance on optimizing your device for the best camera quality via the link below. Although this device hasn't fully rolled out Galaxy AI, it still offers many smart features to improve your experience. Features like Gemini and Google Assistant enhance functionality. More details about Google Assistant and Gemini are also linked below. We appreciate your review and thank you for choosing Samsung as your preferred brand.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy A16 5G. We appreciate hearing from our users and learning how they use their devices. Biometrics, particularly Face ID, are valuable features on your phone. Our aim has always been to provide seamless security features that are simple to use, offering you peace of mind. We hope to change your view of the triple 50MP camera setup. With the right tips, it could become your preferred camera for capturing your most memorable moments. You can find guidance on optimizing your device for the best camera quality via the link below. Although this device hasn't fully rolled out Galaxy AI, it still offers many smart features to improve your experience. Features like Gemini and Google Assistant enhance functionality. More details about Google Assistant and Gemini are also linked below. We appreciate your review and thank you for choosing Samsung as your preferred brand.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all around compared to what I've had (:
on November 3, 2025
Posted by: Samsunglvr94
[This review was collected as part of a promotion.] I love using galaxy AI for generating images or helping me solve problems quickly. Also love using this phone for gaming is great for obviously keeping in contact with family and I watch A lot of movies and YouTube videos and music. Hasn't let me down yet and I don't think it will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 3, 2025
Posted by: PhoneGuru
[This review was collected as part of a promotion.] The galaxy A16 has been a great phone! One thing I love is, the various options you have to customize your phone exactly the way you want! I also love how durable the phone is. As much as i hate to admit it , I have been using mine without a case for quite some time and it has flown from of my bicycle basket on more than once and still have no cracks and phone still works great! Would absolutely recommend this phone 10/10.
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello PhoneGuru,
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on November 4, 2025
Posted by: Meangreen57
[This review was collected as part of a promotion.] Streaming use nfc feature for work makes things so much easier
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello Meangreen57,
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect resolution
on November 4, 2025
Posted by: King360LGF
[This review was collected as part of a promotion.] On my Samsung Galaxy A16 When you take pictures the clearly is really as it said. The high quality has gone beyond expectations.
Value
4
Response from Samsung USBy R&R, November 4, 2025
Hola King360LGF,
Thank you for your kind words about your Galaxy A16 5G. We're delighted to hear that it meets your expectations. It’s wonderful that you enjoy the design and features, especially the triple stacked camera system. We're glad your device is surpassing your expectations; that’s great to hear. Powered by Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your kind words about your Galaxy A16 5G. We're delighted to hear that it meets your expectations. It’s wonderful that you enjoy the design and features, especially the triple stacked camera system. We're glad your device is surpassing your expectations; that’s great to hear. Powered by Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and is very nice!
on November 4, 2025
Posted by: Blazeurgod
[This review was collected as part of a promotion.] My Galaxy A1g is great and I bought 3 in which 2 are mine and one is my girlfriends gift
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey Blazeurgod,
We appreciate you taking the time to share how much you’re enjoying the Galaxy A16 5G! It’s great to hear that the intuitive setup and smooth experience stood out for you, and even more meaningful that you chose to gift one to someone else. The A-Series continues to impress users who want reliable performance combined with convenience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share how much you’re enjoying the Galaxy A16 5G! It’s great to hear that the intuitive setup and smooth experience stood out for you, and even more meaningful that you chose to gift one to someone else. The A-Series continues to impress users who want reliable performance combined with convenience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok it just seems to.drop service
on November 4, 2025
Posted by: Natehinnewe
[This review was collected as part of a promotion.] My device works pretty good with gaming but it does have problem streaming
Value
3
Response from Samsung USBy R&R, November 5, 2025
Greetings Natehinnewe,
Thank you for updating us on your Galaxy A16 5G. Depending on your location and surroundings, your device might temporarily lose connection to your mobile network or encounter slow data speeds. This could be related to your plan, your region, or your network settings. If you're using a 5G device but cannot access 5G, contact your carrier to confirm your subscription and check for account issues. Also, ensure you're in a 5G-supported area. Resetting your network settings will erase all Bluetooth pairings and saved Wi-Fi networks. To do this, go to Settings, select General Management, tap Reset, then tap Reset Network Settings. Confirm by tapping Reset Settings, and if you have a PIN or password, you'll be asked to enter it. Finally, tap Reset. You can now test your mobile connection. For additional help, see the link below. We hope this assists you in achieving a stable connection. Thank you for your review and for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your Galaxy A16 5G. Depending on your location and surroundings, your device might temporarily lose connection to your mobile network or encounter slow data speeds. This could be related to your plan, your region, or your network settings. If you're using a 5G device but cannot access 5G, contact your carrier to confirm your subscription and check for account issues. Also, ensure you're in a 5G-supported area. Resetting your network settings will erase all Bluetooth pairings and saved Wi-Fi networks. To do this, go to Settings, select General Management, tap Reset, then tap Reset Network Settings. Confirm by tapping Reset Settings, and if you have a PIN or password, you'll be asked to enter it. Finally, tap Reset. You can now test your mobile connection. For additional help, see the link below. We hope this assists you in achieving a stable connection. Thank you for your review and for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US