Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
The product has a battery that is weak.
on November 1, 2025
Posted by: Dmc8813
[This review was collected as part of a promotion.] The batteries on the Samsung devices are absolute garbage can. One of the worst phone batteries I've ever seen in my entire life hope you don't need to do anything at all. When your phone because it will be dead.
Value
3
Response from Samsung USBy R&R, November 3, 2025
Hi there Dmc8813,
Thank you for your feedback on the Galaxy A16 5G. We understand that battery life is essential for your daily routines, and a reliable battery can greatly impact your day. To improve your battery life, navigate to Settings > Battery & Device Care > Battery and turn on Power Saving mode, which helps your device last longer on a single charge. You can also keep track of battery usage in the Device Care menu to see the estimated remaining battery based on recent activity. Additionally, to see how much battery different apps use, open Settings, go to Battery, and tap it; your battery usage will be displayed in the center. Tap View details to see information on app usage, Screen on time, and Screen off time, which can help identify apps that drain your battery. There are many other ways to extend your device’s battery life—please see the linked article for more tips. We appreciate your review and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your feedback on the Galaxy A16 5G. We understand that battery life is essential for your daily routines, and a reliable battery can greatly impact your day. To improve your battery life, navigate to Settings > Battery & Device Care > Battery and turn on Power Saving mode, which helps your device last longer on a single charge. You can also keep track of battery usage in the Device Care menu to see the estimated remaining battery based on recent activity. Additionally, to see how much battery different apps use, open Settings, go to Battery, and tap it; your battery usage will be displayed in the center. Tap View details to see information on app usage, Screen on time, and Screen off time, which can help identify apps that drain your battery. There are many other ways to extend your device’s battery life—please see the linked article for more tips. We appreciate your review and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy a16
on November 2, 2025
Posted by: Babesmokezalot94
[This review was collected as part of a promotion.] I am very impressed with the battery life on this device; it truly exceeds all my previous experiences. The camera captures images with remarkable clarity and vibrant colors. Photos taken are consistently crisp and bright, making every shot a delight. It's a pleasure to use a phone that performs so exceptionally well in these key areas. I am thoroughly satisfied with this mobile. And the galaxy AI is remarkably smart and
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hi there,
You’ve made our day! The Galaxy A16 5G continues to bring innovation to your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here—thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
You’ve made our day! The Galaxy A16 5G continues to bring innovation to your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here—thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like how clean and clear my camera pictures are
on November 2, 2025
Posted by: Hossoneofakind
[This review was collected as part of a promotion.] Easy to navigate around the phone and watching TV is all some
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has a lot of great features
on November 2, 2025
Posted by: MzNeenee2u
[This review was collected as part of a promotion.] I needed a new phone the upgrade was nice holds a lot of memory and was easy to setup not big on phones but this was a nice device
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hey there,
Hi there, thank you for reviewing the Galaxy A16 5G. Whether it’s the speed, camera, or sleek design, you deserve technology that keeps pace. Storage has been improved, allowing you to transfer photos and videos to Samsung Cloud or an SD card to free up space and enhance performance. We appreciate your feedback and are happy to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Hi there, thank you for reviewing the Galaxy A16 5G. Whether it’s the speed, camera, or sleek design, you deserve technology that keeps pace. Storage has been improved, allowing you to transfer photos and videos to Samsung Cloud or an SD card to free up space and enhance performance. We appreciate your feedback and are happy to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast with lots of storage
on November 2, 2025
Posted by: LovedaOcean
[This review was collected as part of a promotion.] I use for everything Including Galaxy AI. I absolutely love the corky responses
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hello LovedaOcean,
We love hearing this! The Galaxy A16 5G is built with your lifestyle in mind, and knowing it's working well for you makes us feel proud. Although this device doesn’t have the complete Galaxy AI rollout, it still includes many intelligent features to improve your experience. Features like Gemini and Google Assistant information are easily accessible whenever you need them. We appreciate your feedback and thank you for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G is built with your lifestyle in mind, and knowing it's working well for you makes us feel proud. Although this device doesn’t have the complete Galaxy AI rollout, it still includes many intelligent features to improve your experience. Features like Gemini and Google Assistant information are easily accessible whenever you need them. We appreciate your feedback and thank you for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Direct easy simple navigation for efficiency
on November 3, 2025
Posted by: Kelbelair
[This review was collected as part of a promotion.] I use my device for everything from messages phone calls social media emails filing court documents and for my driving 🚗 gig.
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hey there Kelbelair,
We’re excited to see the Galaxy A16 5G meeting your expectations. Whether it’s for productivity or entertainment, it’s designed to do it all—beautifully. Thanks for your review. Seamless. Smart. Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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We’re excited to see the Galaxy A16 5G meeting your expectations. Whether it’s for productivity or entertainment, it’s designed to do it all—beautifully. Thanks for your review. Seamless. Smart. Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I have used thus far.
on November 3, 2025
Posted by: Mon3ymak3r420
[This review was collected as part of a promotion.] Galaxy AI keeps popping up wanting me to try it out. I will be honest I haven't been able to put it to the test due to the fact that I dont know how to go about using it nor what I would ask it for help with. Nevertheless here soon I will be using Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's better Than ... not(?!)...having a phone.
on November 3, 2025
Posted by: FlaglessFlagShip
[This review was collected as part of a promotion.] So I use this phone because I no longer have my S24 or 25 ultras period that said it's a phone period and in all honesty, it's just a phone period it struggles to multi-task. Now I'm aware of what a gigantic move in the lesser direction.This devices from my previous there seems to be an issue with the base software period I often get system UI non-responsive or system processor non-responsive, or it'll just freeze and I have to do a soft reboot altogether. And this is the second one of these devices I've had period otherwise, again, it's a phone, it is a smartphone, and you can browse. And you can use your apps, but you can really only use one at a time. Period so as powerful as the Samsung AI can be. Unfortunately, this is not the device to exercise it with. It's simply struggles to run that alone. It's like it bogs down every time you try to give a command or run a program over the top and God forbid you have any any kind of messages or notifications, pop-up and bubbles. It just kills the entire Ram of which it's supposed to have 4 MB. And I\nDon't even barely have a 1/2 of megabytes ever available.So while I was very happy with the galaxy a I , prior usage on the newer generations and newer models , this device should just be replaced with a I altogether
Value
2
Response from Samsung USBy R&R, November 4, 2025
Hi there,
Thank you for your feedback regarding the Galaxy A16 5G. We value your input and insights. If the A Series isn’t quite right for you, consider exploring its main features like multi-lens photography, extended battery life, and Smart features powered by Gemini and Google Assistant. For a detailed overview of all the useful features on your Galaxy A16 5G, please refer to the linked article below. We appreciate your loyalty as a Samsung customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback regarding the Galaxy A16 5G. We value your input and insights. If the A Series isn’t quite right for you, consider exploring its main features like multi-lens photography, extended battery life, and Smart features powered by Gemini and Google Assistant. For a detailed overview of all the useful features on your Galaxy A16 5G, please refer to the linked article below. We appreciate your loyalty as a Samsung customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US