Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
Good phone, just runs slow
on February 25, 2025
Posted by: SillNBill
[This review was collected as part of a promotion.] So I got this phone after trading in my old S20 FE 5G and it's been slow since I first turned it on. I don't keep apps open, I will regularly restart my phone, I make sure it's optimized and running well. Never says there's any issues, but everything just lags or skips or is just very delayed. Not sure what to do. If it ran at a normal speed I'd say it's totally great, oh and I miss the old messaging app.
Value
3
Response from Samsung USBy R&R, February 27, 2025
Hey there SillNBill,
We thank you for taking the time to provide us with your experience with your Galaxy A16 5G. First and foremost, thank you for your loyalty to Samsung. Getting a new phone is so much fun. Learning all the new features, setting it up to your liking, and doing everything to add your personality to your device. So, it is understandable to wonder what happens when your phone slows down. When you have a new device, one way to achieve optimal performance is by ensuring your device software is up to date. Updating your device software increases compatibility and provides bug fixes and security patches. You are doing great by optimizing your device. Clearing out your most-used apps' cache from time to time can also help remove the ones you are not using. We are here to help. If you want to contact our Samsung Support Team to discover more options, we are here to help. Please feel free to reach out. Thank you for your feedback. Your support means a lot to us at Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for taking the time to provide us with your experience with your Galaxy A16 5G. First and foremost, thank you for your loyalty to Samsung. Getting a new phone is so much fun. Learning all the new features, setting it up to your liking, and doing everything to add your personality to your device. So, it is understandable to wonder what happens when your phone slows down. When you have a new device, one way to achieve optimal performance is by ensuring your device software is up to date. Updating your device software increases compatibility and provides bug fixes and security patches. You are doing great by optimizing your device. Clearing out your most-used apps' cache from time to time can also help remove the ones you are not using. We are here to help. If you want to contact our Samsung Support Team to discover more options, we are here to help. Please feel free to reach out. Thank you for your feedback. Your support means a lot to us at Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Phone
on February 25, 2025
Posted by: Sixerix
[This review was collected as part of a promotion.] I enoy samsung products, but find the UI in this one is rather slow and freezes or crashes often even with sceduled and extra restarts- beyond that it is a lovely peice of tech. I love the amount of storage and the brightness of the display, as well as the high contrast keyboard.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16 5G, Perfect for Work and Play
on February 25, 2025
Posted by: LuvMyGalaxy
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is an absolute game-changer! From its sleek design to its impressive performance, this device truly stands out in the crowded smartphone market. The seamless integration between apps is one of the standout features. Whether I’m switching from navigating a rideshare route to responding to a work email or checking up on social media during a break, everything runs smoothly with no lag or delay. It’s almost as if the phone anticipates what I need next!
I use my Galaxy A16 for work with a rideshare service, and it handles everything effortlessly. The 5G connectivity ensures I’m always online with fast and reliable data, whether I’m tracking rides, communicating with customers, or managing schedules. Multitasking is a breeze, as I can easily toggle between apps, making my job easier and more efficient.
When I’m off the clock, the Galaxy A16 continues to impress with its media capabilities. I enjoy streaming movies and shows in stunning clarity and vibrant color, all thanks to the impressive display. Whether I’m watching my favorite shows or catching up on YouTube, the experience is just as immersive as it is on a higher-end phone.
In short, the Galaxy A16 5G delivers a perfect balance of work and play, and it does so with style and efficiency. It’s an exceptional choice for anyone looking for a device that can keep up with the demands of daily life while offering entertainment at the highest level. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it and I would recommend it
on February 25, 2025
Posted by: Dluck79
[This review was collected as part of a promotion.] Samsung galaxy a16 5g works very very well and fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Opinion.
on February 25, 2025
Posted by: Lemme123
[This review was collected as part of a promotion.] Opinions are like rear ends everybody has one and don't need another but I'm still going to put my opinion out there LOL. This phone is freaking awesome the phones work well thank you so much for the products that work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent quality features
on February 25, 2025
Posted by: Stephanie2842
[This review was collected as part of a promotion.] The galaxy device has excellent quality features and audio for music and calling I would prefer this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a really great phone
on February 25, 2025
Posted by: Bubbaandjade
[This review was collected as part of a promotion.] Best phone I ever had I would recommend this phone to anyone that wants. It's a really good phone.
Great internet access.
Great internet access.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had this phone built for me with 1 TB of memory
on February 25, 2025
Posted by: Ron21957
[This review was collected as part of a promotion.] It is an excellent phone old like me , I believe in the Samsung name I wish I could afford a new one but to replace it would cost me an arm and a leg and a leg
Value
5
Written by a customer while visiting Samsung US