Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Great phone
on October 25, 2025
Posted by: Skbama
[This review was collected as part of a promotion.] I was not expecting the quality that comes with this phone, with Galaxy AI, Samsung wallet and being able to secure my information in Samsung pass, I'm getting the benefits of the higher priced phones in this A16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung a 16 5g
on October 25, 2025
Posted by: BighDannyT
[This review was collected as part of a promotion.] This phone is a beast it is 5g it has very many useful apps to help get your side hustle up and rinning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great....
on October 25, 2025
Posted by: Luveturtles12
[This review was collected as part of a promotion.] The new UI update is the greatest, but it sure took a loooonng time getting it. Great AI, starting to love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm really comfortable with my device it's easy an
on October 25, 2025
Posted by: Kgt7980
[This review was collected as part of a promotion.] I watch alot of movies so the screen size is great ...plus the battery last along time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GLaxie fun phone
on October 25, 2025
Posted by: Peaceout
[This review was collected as part of a promotion.] Games live TV pets..home..everything.....I can't think of anything else to write...
...
...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sticky Screen
on October 25, 2025
Posted by: D1Life
[This review was collected as part of a promotion.] Other than the screen being sticky and possible security and system access issues, it works ok.
Value
3
Response from Samsung USBy R&R, October 27, 2025
Hi D1Life,
Thank you for sharing your experience with your Galaxy A16 5G. We value your feedback. Regarding mobile security, we prioritize protecting your data and offer customization options. That’s why we provide up to six years of OS and security updates. Please click the link below to learn more. If your screen feels sticky and you are using a screen protector, we recommend only using authentic Samsung-approved products to ensure the best performance, as your screen should not be sticky. For further help, contact our Samsung Support Team. We appreciate your review and thank you for being part of the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. We value your feedback. Regarding mobile security, we prioritize protecting your data and offer customization options. That’s why we provide up to six years of OS and security updates. Please click the link below to learn more. If your screen feels sticky and you are using a screen protector, we recommend only using authentic Samsung-approved products to ensure the best performance, as your screen should not be sticky. For further help, contact our Samsung Support Team. We appreciate your review and thank you for being part of the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Hard to navigate
on October 25, 2025
Posted by: RealLovex1000
[This review was collected as part of a promotion.] Stream music nd videos for research in like to record and write music whether my inspiration by hearing other artists
Value
2
Response from Samsung USBy R&R, October 28, 2025
Hey there RealLovex1000,
Thank you for sharing your feedback. We appreciate hearing from our customers and learning about their experiences. If your A16 5G device is slow, managing background app settings can help improve its responsiveness. With a capable processor and Galaxy features aimed at efficiency, the A16 5G is designed to perform well. For tips on optimizing your device and enhancing navigation, refer to the article linked below. We appreciate your being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. We appreciate hearing from our customers and learning about their experiences. If your A16 5G device is slow, managing background app settings can help improve its responsiveness. With a capable processor and Galaxy features aimed at efficiency, the A16 5G is designed to perform well. For tips on optimizing your device and enhancing navigation, refer to the article linked below. We appreciate your being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the accessibility of this, it's a fun phone
on October 25, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Galaxies ai is one of the best features of the phone. It really is amazing the work they have put into this device.
Value
5
Written by a customer while visiting Samsung US