Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
this phone was easy to setup and use
on October 10, 2025
Posted by: Takayasu
[This review was collected as part of a promotion.] The Samsung Galaxy A16 offers excellent value for its price, delivering a smooth everyday smartphone experience with reliable performance. It features a bright and vibrant screen that makes browsing, streaming, and gaming enjoyable, and its battery life comfortably lasts through a full day of mixed use. The camera setup captures clear, detailed photos in good lighting conditions, while the front camera is more than capable for selfies and video calls. With Samsung’s clean and intuitive One UI, navigation feels easy and fluid. For those seeking an affordable device with solid build quality, dependable functionality, and a fresh modern design, the Galaxy A16 is a smart choice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great.
on October 10, 2025
Posted by: Prynce
[This review was collected as part of a promotion.] Using thephone for web seraches, emails, yexti g and phonr calls
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around.
on October 10, 2025
Posted by: Mizzleget
[This review was collected as part of a promotion.] I use my phone for everything. Games, movies, music, shopping list Ai search and research. Galaxy AI returns excellent date and choices to review. The camera is awesome clear crisp pictures and the microphone pics up audio in the video fantastically. The user interface works great and has not locked up or crashed once. The V-sim system is fantastic too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does Everything I Need
on October 10, 2025
Posted by: Chottobaka
[This review was collected as part of a promotion.] I bought this as my second phone. My daily driver is a Nothing Phone 2 and while the OS is different, my A16 5G covers every basic function I need equally as well. This generation of Samsung is not nearly as bloated as former models and is perfectly livable for someone like me who prefers a lean OS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has fantastic features
on October 10, 2025
Posted by: Thelasttruelove
[This review was collected as part of a promotion.] My galaxy A16 5g is the best phone I have ever had and most durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on October 10, 2025
Posted by: SpeakingMachine5
[This review was collected as part of a promotion.] This Galaxy is amazing, has great picture quality, love the speaker phone. Everything is great on this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good choice
on October 10, 2025
Posted by: Morgie
[This review was collected as part of a promotion.] This upgrade is worse than the older version camera is horrible/blurry and freezes and videos are in slow motion and laggy. Phone calls are static and if in 5G nothing works not pleased at all with this phone and now having charging issues and haven't ecen had it long at all been this one since i got it. Hate this phone as the older version was better and about to just switch back over and throw this one away until I pay it off
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hi Morgie,
Thank you for informing us about your Galaxy A16 5G issues. We know it can be frustrating when your device doesn't perform as expected. The A16 5G has a triple lens camera system that rivals many other phones, almost like carrying a DSLR in your pocket. Setting up and customizing camera modes is important. The linked article below explains your device’s camera features and tips for capturing the best shots. Connectivity mainly depends on your location; in some areas, depending on your carrier, it may take longer to connect or have limited access. If you're using 5G but can't connect, check with your carrier to confirm your plan includes 5G and that your account has no concerns. Also, verify if you're in a 5G-supported region. Additional info on maintaining a good connection is available via the link below. For charging behaviors, ensure you're using an authentic Samsung cable and charger for safe, optimal charging. There are troubleshooting steps you can try to improve charging performance, detailed in the linked guide. Our support team is always ready to assist—please contact Samsung Support for help. We're here for you, and we appreciate you being part of the Samsung community.
Samsung phone or tablet will not charge
https://www.samsung.com/us/support/troubleshoot/TSG10001462/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for informing us about your Galaxy A16 5G issues. We know it can be frustrating when your device doesn't perform as expected. The A16 5G has a triple lens camera system that rivals many other phones, almost like carrying a DSLR in your pocket. Setting up and customizing camera modes is important. The linked article below explains your device’s camera features and tips for capturing the best shots. Connectivity mainly depends on your location; in some areas, depending on your carrier, it may take longer to connect or have limited access. If you're using 5G but can't connect, check with your carrier to confirm your plan includes 5G and that your account has no concerns. Also, verify if you're in a 5G-supported region. Additional info on maintaining a good connection is available via the link below. For charging behaviors, ensure you're using an authentic Samsung cable and charger for safe, optimal charging. There are troubleshooting steps you can try to improve charging performance, detailed in the linked guide. Our support team is always ready to assist—please contact Samsung Support for help. We're here for you, and we appreciate you being part of the Samsung community.
Samsung phone or tablet will not charge
https://www.samsung.com/us/support/troubleshoot/TSG10001462/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is nice
on October 10, 2025
Posted by: Dixgirl
[This review was collected as part of a promotion.] The phone is nice. I am getting used to the new features. Gemini AI, finger print. Wallpapers, Wallethub.
The phone runs hot and has a short battery time.
I had to change all my pass words for certain applications.
I will keep this phone for about six months and will upgrade to the S24 or 25.
The phone runs hot and has a short battery time.
I had to change all my pass words for certain applications.
I will keep this phone for about six months and will upgrade to the S24 or 25.
Value
4
Written by a customer while visiting Samsung US