Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Product has is top notch quality
on October 10, 2025
Posted by: Shoptiludrop00
[This review was collected as part of a promotion.] I love my phone! Especially, with all the special features, great tech quality, phone equipped options, and phenomenal budget plan. Definitely, Would recommend this plan and service to everyone indeed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best, but not the worse
on October 10, 2025
Posted by: drlopez
[This review was collected as part of a promotion.] The phone freezes all the time. If you stop using the app, the app freezes and if you close it, you'll have yo start all over again.
Value
2
Response from Samsung USBy R&R, October 16, 2025
Hey there drlopez,
Thank you for sharing your experience with your Galaxy A16 5G. Are you experiencing unresponsive apps? It might be time for a quick cleanup. You don't need to uninstall the app or reset your device; simply clearing the app's cache or data can do the trick. This process removes problematic files or bugs that could be causing issues. You can also use your phone or tablet’s Device Care features to manage background apps and improve battery life. Clearing the app cache acts like a reset for the app, removing residual files that may slow it down. To do this, go to Settings, then swipe to and tap Apps. Find or search for the app, tap Storage, then tap Clear cache. For more troubleshooting tips on unresponsive apps, please refer to the provided link. Thank you for your feedback, and we appreciate your being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Are you experiencing unresponsive apps? It might be time for a quick cleanup. You don't need to uninstall the app or reset your device; simply clearing the app's cache or data can do the trick. This process removes problematic files or bugs that could be causing issues. You can also use your phone or tablet’s Device Care features to manage background apps and improve battery life. Clearing the app cache acts like a reset for the app, removing residual files that may slow it down. To do this, go to Settings, then swipe to and tap Apps. Find or search for the app, tap Storage, then tap Clear cache. For more troubleshooting tips on unresponsive apps, please refer to the provided link. Thank you for your feedback, and we appreciate your being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it I wouldn't change it for the world
on October 10, 2025
Posted by: Jennababy
[This review was collected as part of a promotion.] Galaxy Al is awesome anything I want to know all I got to do is ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy AI is awesome. Pretty good camera and quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it does what I want it to do.
on October 10, 2025
Posted by: Fionasmom
[This review was collected as part of a promotion.] My phone has great quality in pictures and videos. AI mode is pretty cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great features
on October 10, 2025
Posted by: Joseph77
[This review was collected as part of a promotion.] Fantastic features with easy to use options very happy with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This A16 5G is amazing for work and communication
on October 10, 2025
Posted by: ILOVE2BALL
[This review was collected as part of a promotion.] The Galaxy Ai on my A16 helps me with work on student work because of how intelligent it is its also great for location tracking and help this A16 is really the best for streaming videos or even playing game I love this phone and hope other people get it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy phone
on October 10, 2025
Posted by: Macrame1
[This review was collected as part of a promotion.] I use my phone for personal reasons and the galaxy AI is helpful when ive used it.
Value
5
Written by a customer while visiting Samsung US