Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
The phone runs slow , freezes even with space on i
on October 10, 2025
Posted by: MIMIJAN
[This review was collected as part of a promotion.] Phone runs slow, freezes with plenty of data space available, I have this issue on and off since I bought it, gas gotten worse last few months
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hi MIMIJAN,
Thank you for your feedback on the Galaxy A16 5G. Its smart system management aims to balance speed and memory for reliable everyday use. Your comments enable us to improve performance stability, keeping the Galaxy experience smooth, efficient, and dependable over time. The Quick Optimization feature boosts your device's performance by detecting apps that consume too much battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. Please review the resource below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G. Its smart system management aims to balance speed and memory for reliable everyday use. Your comments enable us to improve performance stability, keeping the Galaxy experience smooth, efficient, and dependable over time. The Quick Optimization feature boosts your device's performance by detecting apps that consume too much battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. Please review the resource below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on October 10, 2025
Posted by: Britt1992
[This review was collected as part of a promotion.] The A16 is a great phone. The camera takes great pictures in front or reverse mode. The software updates help it work quickly and efficiently. It's the perfect size
For me. And is actually strudy. I have 2 kids and its lasted 2 years with drops and water exposure and still works like a champ. I love it.
For me. And is actually strudy. I have 2 kids and its lasted 2 years with drops and water exposure and still works like a champ. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By bossnass
on October 10, 2025
Posted by: Bossnass
[This review was collected as part of a promotion.] Fast and powerful, but a little bulky and the screenshot, thing stinks....but otherwise lots of memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung cellular love.
on October 10, 2025
Posted by: 3vilQueen666
[This review was collected as part of a promotion.] I mainly use my phone for gaming, music and social media. I surprisingly don't use my phone that much for keeping in contact with folks. Music is better lol!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung phone
on October 10, 2025
Posted by: Peaches
[This review was collected as part of a promotion.] I like my new device it have AI It's a great device picture shows beautiful movies shows prefect videos and games too Samsung phone have 3 features to get in phone fingerprint, face or code great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features, but has flaws
on October 10, 2025
Posted by: Synerella
[This review was collected as part of a promotion.] The A16 is a good phone beautiful colors and display but there is a problem with the operating system, It crashes and freezes pretty often I have to restart my phone to fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not good google
on October 10, 2025
Posted by: Venessa
[This review was collected as part of a promotion.] I haven't liked it since I got it now. If I had chance to get another one I would not.
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hi Venessa,
Thank you for reviewing your Galaxy A16 5G. We value your feedback and want to share resources that could enhance your device experience. If you're interested in tips or tricks, please see the link below. You can also reach out to our Samsung Support Team for further help. We appreciate your review and are happy to have you in the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A16 5G. We value your feedback and want to share resources that could enhance your device experience. If you're interested in tips or tricks, please see the link below. You can also reach out to our Samsung Support Team for further help. We appreciate your review and are happy to have you in the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very versatile
on October 10, 2025
Posted by: Revlyons22
[This review was collected as part of a promotion.] This phone has upheld the galaxy standards since day one. I use my galaxy device for streaming and its processing capabilities are flawless. Fpr someone who doesnt utilize ai much the galaxy ai seems to work tremendously. Ither than stremaing i use the device for music recording and playback and has everything i need to do what i want. Ive been a galaxy customer for many years and they just keep getting better and better. Customer for life.
Value
4
Written by a customer while visiting Samsung US