Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
Good phone but functioning a bit slowly
on October 10, 2025
Posted by: Cyclops
[This review was collected as part of a promotion.] I can say I am glad for the capabilities of this mobile device though it has been a little slowly as of late mostly with some apps in particular.
I am satisfied with the signal connection strength from my provider.
The device is not exceptional for taking photos mostly with little sun light but the sound quality through the speaker is quite impressive.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hello Cyclops,
Thank you for sharing your thoughts on your Galaxy A16 5G. We're glad you're enjoying your device and its features. If certain apps are slower to open, try clearing their cache—it's like a refresh that removes old files slowing things down. To do this, go to Settings, swipe to and tap Apps, find the app, then select Storage and tap Clear cache. For more tips on optimizing your device, see the linked article below. We value your feedback and appreciate you choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy A16 5G. We're glad you're enjoying your device and its features. If certain apps are slower to open, try clearing their cache—it's like a refresh that removes old files slowing things down. To do this, go to Settings, swipe to and tap Apps, find the app, then select Storage and tap Clear cache. For more tips on optimizing your device, see the linked article below. We value your feedback and appreciate you choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy AI is on point
on October 10, 2025
Posted by: Cameragal
[This review was collected as part of a promotion.] The Galaxy AI is the greatest. It helps me keep track of my To-do's, groceries, and schedule. The camera could be of better quality but for the price it has a good range of abilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best@
on October 10, 2025
Posted by: Love2Clean
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy A16 because it has never failed me. I used my phone for my cleaning job. I love using Galaxy AI to look up techniques and ideas on cleaning products. I also use my phone for gaming and I have no issues with anything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just enjoy and love the quality of phone calls
on October 10, 2025
Posted by: Badboy
[This review was collected as part of a promotion.] I enjoy the phone so much never have i believe galaxy AI was so helpful its litterary my go to when i need something the most, help wise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5G Samsung
on October 10, 2025
Posted by: Redrose62
[This review was collected as part of a promotion.] I use my phone daily, for communication between my family and businesses.
I do play games on it and do a lot of reading on it. So far it has been a great phone.
I do play games on it and do a lot of reading on it. So far it has been a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have the A15 but I love this phone for the price
on October 10, 2025
Posted by: KriiOzz
[This review was collected as part of a promotion.] For the price of the phone the quality is top notch ... really a masterpiece this phone has just enough everything to do anything you would want on a phone vent gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16 5G
on October 10, 2025
Posted by: ShortyDoWop
[This review was collected as part of a promotion.] I love my Galaxy A16 5G. It is so easy to use. I love the quality of my photos that it takes. They are clear and the colors pop. I also love the A1 assistant . Very helpful in finding info on different products .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
SM-S166U1 relapse!!
on October 10, 2025
Posted by: jeremiahxcoverpro
[This review was collected as part of a promotion.] Based on the design of the A13 14 15 .. The A16 has gone downhill in a terrible way.. The A15 has reached it's peak in the A series platform and the A16 has created a disturbance in the A series flagship..I personally do not like the characteristics of the A16.. phone's are coming out so fast that quality has gone with the wind and no real focus and engineering are being applied..jere
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hello jeremiahxcoverpro,
Thank you for sharing your feedback on your Galaxy A16 5G. We are always working to bring innovation to the market. We value your insights as we continue to improve and ensure your device remains reliable and beloved. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your feedback on your Galaxy A16 5G. We are always working to bring innovation to the market. We value your insights as we continue to improve and ensure your device remains reliable and beloved. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US