Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Phones photos are great
on October 10, 2025
Posted by: Casper
[This review was collected as part of a promotion.] The photos come out great. I used chatgpt and the AI was phenomenal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Bang For Your Buck!
on October 10, 2025
Posted by: M33TTH3R3AP
[This review was collected as part of a promotion.] This phone trumps all others on the market , especially other devices at it's price point. From the camera to the os, even the new Galaxy A.I. feature is fun to play around with and use everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's s pretty good phone for the price, plus very
on October 10, 2025
Posted by: LocaLatinaaa
[This review was collected as part of a promotion.] It streams really well, good sound quality and photos are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I feel like this phone is great and has many features that are similar to the more expensive Samsungs. The only issue i have is that it lags sometimes. But overall a good phone. I've dropped it more than im willing to admit and it still works great and no scratches or breaks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has very good features and fast memor
on October 10, 2025
Posted by: Duck24
[This review was collected as part of a promotion.] I use for personal use for my business. And Galaxy AI is very useful when I need to look up something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good but can lag.
on October 10, 2025
Posted by: Casi123
[This review was collected as part of a promotion.] I do like this phone but it has problems lagging. I have to restart it often. I like the different themes and galaxy AI. It does good with video streaming but seems to get hot after a while of streaming.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hey Casi123,
Thank you for sharing how your Galaxy A16 5G is performing. It’s wonderful to hear you're satisfied with your phone. Although this device doesn’t feature the full Galaxy AI rollout, it still offers many smart features to enhance your experience. If your device starts to slow down, try using the Quick optimization tool. This feature boosts performance by identifying power-draining apps, clearing unnecessary items from memory, removing unneeded files, scanning for malware, and closing background apps. Optimization is quick and simple: just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more tips on keeping your device in top shape, see the link below. We appreciate your feedback and value your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy A16 5G is performing. It’s wonderful to hear you're satisfied with your phone. Although this device doesn’t feature the full Galaxy AI rollout, it still offers many smart features to enhance your experience. If your device starts to slow down, try using the Quick optimization tool. This feature boosts performance by identifying power-draining apps, clearing unnecessary items from memory, removing unneeded files, scanning for malware, and closing background apps. Optimization is quick and simple: just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more tips on keeping your device in top shape, see the link below. We appreciate your feedback and value your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Gr8 phone i have
on October 10, 2025
Posted by: Jayes215satx
[This review was collected as part of a promotion.] I love my phone.It's polite.It's easy to use.It's not very complicated, it's durable.I use it for everything.Streaming movies , social media keeping track of all my finances
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hey Jayes215satx,
Thank you for your wonderful feedback! Devices like the Galaxy A16 5G stand out because of incredible users like you. We appreciate having you with us on this journey. The A Series keeps bringing innovation directly to your hand, and knowing how much you enjoy them means a lot. Thank you for being part of something special. Smarter living starts with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your wonderful feedback! Devices like the Galaxy A16 5G stand out because of incredible users like you. We appreciate having you with us on this journey. The A Series keeps bringing innovation directly to your hand, and knowing how much you enjoy them means a lot. Thank you for being part of something special. Smarter living starts with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on October 10, 2025
Posted by: MS1992
[This review was collected as part of a promotion.] Especially 5g coverage. Bought it twice. Overall this device is superb.
Value
5
Written by a customer while visiting Samsung US