Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Samsung A16 5g phone
on October 10, 2025
Posted by: LaceFace
[This review was collected as part of a promotion.] I love this phone! It has good quality screen and fast! It's very reliable and easy to use! Affordable price! 😊👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on October 10, 2025
Posted by: BluePassion2025
[This review was collected as part of a promotion.] Galaxy AI is different...im not sure how I feel about it considering i like to stay as old school as possible ya know using books n stuff. But the phone itself is pretty great. Good quality pictures and videos; high speed connection; call quality pretty good too. No complaints on my end yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for the price
on October 10, 2025
Posted by: Jwestkc
[This review was collected as part of a promotion.] Galaxy AI has made getting the less expensive phone a better experience. Although I am old I m oss my Galaxy 3 next up i want a eatch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been very useful for everyday use
on October 10, 2025
Posted by: Shadowgarden
[This review was collected as part of a promotion.] I use this for everyday stuff like watch YouTube, play games, and more importantly talk to the rest of my family. Haven't had problems with this at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I do love my phone, because it's Samsung.
on October 10, 2025
Posted by: Osita89
[This review was collected as part of a promotion.] I do like my phone. Because it's Samsung. And I love Samsung. I have multiple devices in my home that are Samsung. The AI I have on it is Gemini. It's still growing AI so it's good to see you grow with samsung. I use my phone for everyday use which is reaching for my children, for movies love to watch movies on my phone and to be able to stream them onto the TV as well. We could always use more pixels for our pictures, but that's because we love taking pictures. I have multiple apps on it and so far it works very well with all of them. No actual problems with the phone, would love it if all phones came with a terabyte of memory. it would help save more stuff. Being able to connect my messages now to my account also helps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product isn't good
on October 10, 2025
Posted by: MrsKelley
[This review was collected as part of a promotion.] Keeps on exiting out of apps, and it freezes up, and they keyboard half the time doesn't work.
Value
2
Response from Samsung USBy R&R, October 14, 2025
Hi there MrsKelley,
Thanks for sharing how your Galaxy A16 5G is working. We value your feedback to understand device performance. From your description, clearing some caches might help. Are apps unresponsive? A quick cleanup could resolve this. No need to uninstall apps or reset your device—just clear the app's cache or data to remove bugs or problematic files. You can also use Device Care to limit background activity and save battery. Think of cache clearing as a detox for your apps, removing leftover files that slow them down. To do this, go to Settings, tap Apps, select your app, then go to Storage and tap Clear cache. This simple step can boost your device’s performance. For more guidance, see the linked online article below. Thank you for your review and for being part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing how your Galaxy A16 5G is working. We value your feedback to understand device performance. From your description, clearing some caches might help. Are apps unresponsive? A quick cleanup could resolve this. No need to uninstall apps or reset your device—just clear the app's cache or data to remove bugs or problematic files. You can also use Device Care to limit background activity and save battery. Think of cache clearing as a detox for your apps, removing leftover files that slow them down. To do this, go to Settings, tap Apps, select your app, then go to Storage and tap Clear cache. This simple step can boost your device’s performance. For more guidance, see the linked online article below. Thank you for your review and for being part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Mine runs slow and doesn't have much storage.
on October 10, 2025
Posted by: TexasHonesty
[This review was collected as part of a promotion.] Camera quality is ok, but my buttons stall pretty bad. I miss alot of good moments because of that.
Value
2
Response from Samsung USBy R&R, October 14, 2025
Howdy TexasHonesty,
Thank you for sharing your experience with the Galaxy A16 5G. We're glad you're happy with its camera. The triple rear cameras feature a 50 MP main (f/1.8) with PDAF & OIS, capable of 4K video at 30 fps, an 8 MP ultrawide (123˚), and a 5 MP macro. With these specs, capturing great photos or videos is easy. If your device becomes slow or unresponsive, a spring cleaning might help. Instead of uninstalling apps or resetting your phone, try clearing the app's cache or data to remove problematic files or bugs. You can also use Device Care to limit background apps and improve battery life. Clearing cache acts like a detox for your apps, removing residual files that could cause slowdowns. To do this, go to Settings, tap Apps, find the app, then go to Storage and select Clear cache. For more tips on maintaining your cache and knowing when to refresh, see the linked article below. We appreciate your review and thank you for trusting Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We're glad you're happy with its camera. The triple rear cameras feature a 50 MP main (f/1.8) with PDAF & OIS, capable of 4K video at 30 fps, an 8 MP ultrawide (123˚), and a 5 MP macro. With these specs, capturing great photos or videos is easy. If your device becomes slow or unresponsive, a spring cleaning might help. Instead of uninstalling apps or resetting your phone, try clearing the app's cache or data to remove problematic files or bugs. You can also use Device Care to limit background apps and improve battery life. Clearing cache acts like a detox for your apps, removing residual files that could cause slowdowns. To do this, go to Settings, tap Apps, find the app, then go to Storage and select Clear cache. For more tips on maintaining your cache and knowing when to refresh, see the linked article below. We appreciate your review and thank you for trusting Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My experience with the Samsung A16 Model Phone
on October 10, 2025
Posted by: AussieMate67
[This review was collected as part of a promotion.] For one, this phone is really light. Like, weighs almost nothing. It's relatively alright, nothing crazy
The Galaxy AI compatability is okay, helps with some stuff but barley use it. It's laggy but nothing unbearable. Also the speakers are good but wish they were better
Streaming Videos on it is perfectly fine, 1080p is great especially on something like this, and it can handle mobile games well but can lag with more intense games.
Overall, for a budget phone, not bad at all. It's like a 7/10
Value
4
Written by a customer while visiting Samsung US