Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This product does have amazing features and perfec
on October 10, 2025
Posted by: Lovelyworkman
[This review was collected as part of a promotion.] Galaxy Ai has helped always suggest amazing topics that get me very good grades amazing for ideas
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very fast handling wise.
on October 10, 2025
Posted by: Boobearmoma
[This review was collected as part of a promotion.] Connects to internet fairly quickly. Never have any galaxy Ai issues. Charges very fast and the features are immaculate compared to other Samsung phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on October 10, 2025
Posted by: SilentBlackElfie
[This review was collected as part of a promotion.] The galaxy ai feature is very helpful. I cannot say enough how it has helped me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A16 galaxy
on October 10, 2025
Posted by: Jeffrey
[This review was collected as part of a promotion.] On oh my Galaxy a16 I always use everything streaming gaming movies calls business and so forth however it is not the perfect phone sometimes I missed phone calls sometimes it shuts off they're just been a whole lot of problems with this phone since I received it however I would not recommend getting this phone again because it comes with too many problems
Value
2
Response from Samsung USBy R&R, October 13, 2025
Hiya Jeffrey,
Thanks for reaching out and sharing your thoughts about your Galaxy A16 5G. If your device feels slow, check out the linked article on how to optimize it. The Quick optimization feature boosts performance by identifying apps that drain battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimization is quick and simple: go to Settings, swipe to Device Care, tap Optimize now, then tap Done. For more tips and tricks, contact our Samsung Support Team. We value your feedback—your support is important to us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thanks for reaching out and sharing your thoughts about your Galaxy A16 5G. If your device feels slow, check out the linked article on how to optimize it. The Quick optimization feature boosts performance by identifying apps that drain battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimization is quick and simple: go to Settings, swipe to Device Care, tap Optimize now, then tap Done. For more tips and tricks, contact our Samsung Support Team. We value your feedback—your support is important to us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the picture, and the other features on the ph
on October 10, 2025
Posted by: Tbeeper
[This review was collected as part of a promotion.] I use it for YouTube and games as well as everything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The camera quality is very good.
on October 10, 2025
Posted by: Cassie
[This review was collected as part of a promotion.] Galaxy Ai is very helpful and gives me information I need. It is very useful and adds more character to the device.
Value
3
Response from Samsung USBy R&R, October 13, 2025
Howdy Cassie,
Thank you for sharing your experience with the Galaxy A16 5G. We're glad to hear that you find its features useful and that it helps you in daily tasks. We appreciate its character and recognize that each device has unique qualities. Although it doesn’t include the full Galaxy AI rollout, it still offers many smart features to improve your experience. To explore all the cool and hidden features, please visit our online resources. We sincerely thank you for your positive review and for choosing Samsung's innovative products.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We're glad to hear that you find its features useful and that it helps you in daily tasks. We appreciate its character and recognize that each device has unique qualities. Although it doesn’t include the full Galaxy AI rollout, it still offers many smart features to improve your experience. To explore all the cool and hidden features, please visit our online resources. We sincerely thank you for your positive review and for choosing Samsung's innovative products.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has more storage than my old phone
on October 10, 2025
Posted by: Hannekens
[This review was collected as part of a promotion.] My old phone would freeze up a lot but my A16 has been great. No more annoying pop-ups saying that I have no more room, my storage is full.
The A16 has plenty of room for me to keep all of the apps I use.
The A16 has plenty of room for me to keep all of the apps I use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful it runs smoothly
on October 10, 2025
Posted by: Satisfiedgames
[This review was collected as part of a promotion.] Galaxy ai is the best it helped me with a lot of complicated things and overall a good system to have
Value
5
Written by a customer while visiting Samsung US