Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
I made the switch to Samsung!
on October 10, 2025
Posted by: ACorn222
[This review was collected as part of a promotion.] I made the switch to Android and this being my very first Android.I am wonderfully pleased by the galaxy A16. They're still learning curve , but I have quickly adapted to the features and model. Galaxy\nHas so many new and exciting features , and I have become comfortable using my new cellular device. I have also been using the Galaxy AI feature called Gemini , and it has been an excellent resource. Overall, I highly recommend the Galaxy A16.If you are thinking about making the switch or upgrading your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst of the line
on October 10, 2025
Posted by: KlovesS
[This review was collected as part of a promotion.] It's constantly slow and screwy, plus it weighs a ton.
Value
2
Response from Samsung USBy R&R, October 13, 2025
Hi there KlovesS,
Thank you for your feedback on the Galaxy A16 5G! This phone is built to offer a smooth experience for daily tasks, with features like Device Care to keep it running smoothly. If you encounter lag, adjusting settings can often help improve performance. The Quick optimization feature enhances your device by finding apps that drain battery too much, clearing unnecessary background processes, deleting unwanted files, scanning for malware, and freeing up memory. Optimization is fast and simple: go to Settings, swipe to Device care, then tap Optimize now and Done. For more information on how to optimize your device, check the link below. We value your feedback and thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G! This phone is built to offer a smooth experience for daily tasks, with features like Device Care to keep it running smoothly. If you encounter lag, adjusting settings can often help improve performance. The Quick optimization feature enhances your device by finding apps that drain battery too much, clearing unnecessary background processes, deleting unwanted files, scanning for malware, and freeing up memory. Optimization is fast and simple: go to Settings, swipe to Device care, then tap Optimize now and Done. For more information on how to optimize your device, check the link below. We value your feedback and thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget friendly phone
on October 10, 2025
Posted by: Mcmitch
[This review was collected as part of a promotion.] Had it for a few months while I waited for parts for my s24 ultra. Even though it was temporary it is a great phone for being one of the more budget friendly. It offered almost all the features my s24 ultra had but I did miss my pen a little. I especially like the new galaxy Ai and how it helps with erasing things from photos I don't want in them. I also loved the buds 2 pros I had and unfortunately lost my first pair so I order a pair of the buds 3 pro and am waiting on trying those. I won't be upgrading my s24 ultra until one comes back with the pen that has the motion features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Games.
Television social media a16 phone is good
Television social media a16 phone is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products
on October 10, 2025
Posted by: SALLY1967
[This review was collected as part of a promotion.] Since beginning my journey with samsung products I have been amazed 👏 ✨️ excellent service products that make daily living much easier to navigate. I appreciate things that make life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great brand and I live all galaxy phones
on October 10, 2025
Posted by: Sunshine51
[This review was collected as part of a promotion.] Email, text,talk.video chat.This is a great brand and I live all galaxy phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to navigate
on October 10, 2025
Posted by: Babyblu
[This review was collected as part of a promotion.] This phone is very easy to navigate and find your personalize apps and photos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product is horrible
on October 10, 2025
Posted by: Sharing2sharer
[This review was collected as part of a promotion.] It freezes i can't call people it literally take 5 or 6 times for a call to go through. It fast when I don't need it to and slow when I need it to be fast the only good thing is the screen durable.
Value
1
Response from Samsung USBy R&R, October 13, 2025
Hello there Sharing2sharer,
Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A Series offers tools to help manage speed and storage. If apps feel slow, try clearing the cache in Settings > Device Care > Storage. This often makes a significant difference. For more tips, check out the article linked below on how to keep your device running smoothly. We appreciate your review. Thanks for choosing Samsung as your go-to brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A Series offers tools to help manage speed and storage. If apps feel slow, try clearing the cache in Settings > Device Care > Storage. This often makes a significant difference. For more tips, check out the article linked below on how to keep your device running smoothly. We appreciate your review. Thanks for choosing Samsung as your go-to brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US