Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This product had great features
on October 8, 2025
Posted by: Love2b
[This review was collected as part of a promotion.] I love this phone so much and it has lots of great features on it AI galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a Samsung It's in its name
on October 8, 2025
Posted by: Samsunglover99
[This review was collected as part of a promotion.] Well there's not much to be said about Samsung because Samsungs are just premium quality no matter what item you get there's no dissatisfaction with any Samsung product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is very reliable and affordable.
on October 8, 2025
Posted by: Praise
[This review was collected as part of a promotion.] My Galaxy A16 is a very good and affordable smartphone that fits perfectly into my dailyroutine. It's great for listening to music, watching YouTube videos, and staying entertained wherever I go. The sound quality is clear, and it connects easily to my headphone and even syncs well with my laptop when needed. The display is bright and vibrant, making videos and apps look sharp and colorful. I've noticed the performance is consistently smooth- whether I'm browsing, streaming, or switching between apps, it handles everything without lag. The battery life is impressive too; I can go all day without needing a recharge. It's also lightweight and comfortable to hold, with a clean design that feels modern. And for some reasons the case that come with this phone is very durable and a very good countermeasures for impact.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great security features
on October 8, 2025
Posted by: Thismommasgotit
[This review was collected as part of a promotion.] The Galaxy A16 is a great phone for multiplue reasons.
One being Its extensive security/data protection program, it makes sure all my privacy needs are met and doesn't fall short on keeping me up to date on precautions i can take to further my protection.
Not only that, gaming on the phone is a breeze with the multi device function.
I love how I can jump from one screen to the the next as I play and unwind, Another feature thats is a parent must have (especially with little ones) is the app pinning setting where my child can only play on the app I chose it takes away all the free access to all my other apps which couldnt be more relaxing to know.
Plus the Galaxy AI makes everything around the house and work super simple with a voice activated bot the help me when my hands are just a little to full in the moment.
Over all the galaxy A16 is the perfect phone for my everyday needs from the hustle and bustle that work can bring to playing at home and simply unwinding. This momma couldnt be more completely in love and in control.
One being Its extensive security/data protection program, it makes sure all my privacy needs are met and doesn't fall short on keeping me up to date on precautions i can take to further my protection.
Not only that, gaming on the phone is a breeze with the multi device function.
I love how I can jump from one screen to the the next as I play and unwind, Another feature thats is a parent must have (especially with little ones) is the app pinning setting where my child can only play on the app I chose it takes away all the free access to all my other apps which couldnt be more relaxing to know.
Plus the Galaxy AI makes everything around the house and work super simple with a voice activated bot the help me when my hands are just a little to full in the moment.
Over all the galaxy A16 is the perfect phone for my everyday needs from the hustle and bustle that work can bring to playing at home and simply unwinding. This momma couldnt be more completely in love and in control.
Special thanks from me to Samsung for makeing my life a little easier everyday with the A16.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always and forever a Samsung Galaxy fan!
on October 9, 2025
Posted by: Tmorris990
[This review was collected as part of a promotion.] I use my device for streaming and surfing on the internet. I also use it at work, I sync my personal device along with my work devices, also a Samsung Galaxy S21, so all my devices flow together. I never miss a beat with my devices switching between one another on my Galaxy Buds3. I also love the interpretation setting to understand languages I don't know. I've only been able to try Galaxy AI demo, but during that short duration I absolutely loved it. Trying my hardest into talking my wife into just buying the Samsung Galaxy S25, so wish me luck on that! Love all the products Samsung produces they are always reliable and I can always expect to get more than I asked for! Thanks for everything you guys at Samsung does!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Ever!!!
on October 9, 2025
Posted by: CowboyRich2378
[This review was collected as part of a promotion.] I use Galaxy AI for searches, to help with writing messages sometimes, and opening apps... I have Cerebral Palsy, and it makes life a lot easier! I use my phone mainly to keep in touch with my family and friends. My girlfriend and I keep in touch with it as well.. If not for her, I wouldn't have this phone or the plan I'm on. I live 2 hours away from my family and friends, in a nursing home, so this phone makes keeping in touch a lot easier!I use Samsung Health along with my Galaxy Watch6 to keep track of all my health stats (blood sugar, heart rate, sleep)... It even measures my steps by pushes in my wheelchair! I love Samsung Galaxy products, in fact, that's all I'll use, and have since 2018.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is easy to use.
on October 9, 2025
Posted by: OakTree
[This review was collected as part of a promotion.] This product works well and is very user friendly, especially if you activate and use the AI feature to search for things and set alarms an reminders.
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hiya OakTree,
Thank you for sharing your experience with the Galaxy A16 5G. These devices are known for their user-friendly design and efficient multitasking. Although the full rollout of Galaxy AI isn’t available yet, many helpful features are included to enhance your experience. For setting alarms and staying informed, the Modes and Routines feature can be useful. Please see the link below for instructions on how to set up Modes and Routines. We appreciate your feedback and are glad to have you as part of the Samsung community.
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. These devices are known for their user-friendly design and efficient multitasking. Although the full rollout of Galaxy AI isn’t available yet, many helpful features are included to enhance your experience. For setting alarms and staying informed, the Modes and Routines feature can be useful. Please see the link below for instructions on how to set up Modes and Routines. We appreciate your feedback and are glad to have you as part of the Samsung community.
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Cheap for the product
on October 9, 2025
Posted by: Silentknight
[This review was collected as part of a promotion.] I freaking love Samsung . Literally the best phones
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hi there Silentknight,
Thank you for sharing how your Galaxy A16 5G fits into your daily routine. Reviews like this remind us why we do what we do. We appreciate your feedback and are glad to have you as part of the Samsung community. Always innovating, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy A16 5G fits into your daily routine. Reviews like this remind us why we do what we do. We appreciate your feedback and are glad to have you as part of the Samsung community. Always innovating, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US