Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Great camera clear view
on October 5, 2025
Posted by: Solololo
[This review was collected as part of a promotion.] Galaxy AI just absolutely love also and all way round great device highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't beat the price for the performance. Great
on October 5, 2025
Posted by: Dlbodenhamer2024
[This review was collected as part of a promotion.] Like signal quality. Pictures look great. Perfoms well with games and apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality when taking pics and watching video
on October 6, 2025
Posted by: Wootxitsxkaylaxx
[This review was collected as part of a promotion.] Its fast download lots of SD and internal space great graphics and design and video , lots of storage , lots of features and incredible themes and sounds good games good internet good password protection and its a very smart device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A 16. Not sturdy at all.
on October 6, 2025
Posted by: Hidizzle
[This review was collected as part of a promotion.] The phone was less than a month old and had a case in it and yet the screen shattered from one drop of it. The drop.wasnt more than 2 feet. Phone battery seems adequate. Phone has standard features but camera isnt anything like the ultras . Speaker seemed less than quality grade as well.
Value
2
Response from Samsung USBy R&R, October 6, 2025
Hiya Hidizzle, \nThank you for sharing your experience with your Galaxy A16 5G. We appreciate your feedback, as it helps us understand how customers use their devices. It’s great to hear you've found a phone that fits your mobile needs. For your screen concerns, we have partnered with uBreakiFix, an authorized repair service with over 600 locations across the US, making it easy to find a nearby repair shop. The Galaxy A16 5G has a triple-camera setup, including a 50MP main camera, which is quite impressive. Please check the provided link for more details about your camera. Additionally, explore the guide titled “Use Dolby Atmos and other audio features on your Galaxy phone” to optimize your sound experience. Thank you for your review and for choosing Samsung. \nGalaxy A Series Camera App: A16, A26, A36, and A56 5G\nhttps://www.samsung.com/us/support/answer/ANS10004543/ \nUse Dolby Atmos and other audio features on your Galaxy phone\nhttps://www.samsung.com/us/support/answer/ANS10002953/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Great security, space, and easy to navigate
on October 6, 2025
Posted by: GlXYJD
[This review was collected as part of a promotion.] Everything is amazing and I am really enjoying the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy rocks!
on October 6, 2025
Posted by: TexTexan
[This review was collected as part of a promotion.] Fast, sturdy, great phone. Galaxy AI is great! I'd never buy or use any phone but a Samsung Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I find the Galaxy series the easiest to use.I
on October 6, 2025
Posted by: Vrmooore23
[This review was collected as part of a promotion.] I am not tech savvy but I find the Galaxy series so easy to eat up and control. It's a very rare occasion if ever hatt I have any problems with programs, files,, or adding deevices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 6, 2025
Posted by: Masterblaze
[This review was collected as part of a promotion.] Great phone super reliable. Stays charged for a long time
Value
5
Written by a customer while visiting Samsung US