Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
The product has a horrible screen on it.
on September 28, 2025
Posted by: BigKuntry
[This review was collected as part of a promotion.] Galaxy AI is good on a A16 5G but it's not good on a A15 5G
Value
3
Response from Samsung USBy R&R, September 30, 2025
Howdy BigKuntry! Thank you for sharing your insights on the Galaxy A16 5G. The A16 5G and A15 5G share many similarities; for instance, the A16 5G has a larger screen with a slimmer frame. Both models have similar screen resolutions, but the A16 5G offers significantly improved performance. While the A15 5G is a solid choice, the A16 5G is essentially an upgraded version—bigger, better, and with a more premium feel. Although the A16 5G is a strong contender and a valuable addition to your tech collection, Galaxy AI has not yet been fully rolled out to this device. Nonetheless, many exciting features are available to enhance your experience. We appreciate your time and feedback. Thank you for your review, and we’re happy to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great and affordable.
on September 28, 2025
Posted by: ZippMoney
[This review was collected as part of a promotion.] I entertain myself all day arguing surfing apps on my phone. The battery stays strong and the system keeps up with my nonstop demands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
4 Stars because....
on September 28, 2025
Posted by: PretttBigDeal
[This review was collected as part of a promotion.] So I've only ever owned and used Samsung Galexy devices. This one is right up there in quality. The pictures are so clear. So many different options to choose from. I will say though, and the this is my main reason for 4stars and not 5, Its slow. I have the same service provider I've always had, live in the same place. With this phone everything seems to just lag for a about 1-1½ seconds. I will be trying to get into a certain app, and I'll end up having to press 2 or 3 times. So it does register the 1st time, it just takes a second. This is odd to me because no other device I've ever owned, and I'm 46 so ive had a few, have done this. I've asked a few people and have heard the same thing. So I guess it's just a glitch or something? Its super annoying.
Everything else though is great. For the quality and what it comes with is excellent. You also can't beat the price either.
Love it.
Everything else though is great. For the quality and what it comes with is excellent. You also can't beat the price either.
Love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great for what I need it to do
on September 28, 2025
Posted by: SassyMandisa
[This review was collected as part of a promotion.] I use my phone for work and play and I've always been a galaxy girl because they work best and have great features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is equipped with a fingerprint sensor
on September 29, 2025
Posted by: Andyfrew662
[This review was collected as part of a promotion.] I enjoy a Samsung phone especially the galaxy series. I use my galaxy to do allot of downloads and music...
I am able to talk to my galaxy on a daily basis by asking questions..
I am able to talk to my galaxy on a daily basis by asking questions..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm totally infatuated with my new device!
on September 29, 2025
Posted by: SINdee
[This review was collected as part of a promotion.] I'm totally in love with my new a16. It is much more than I'd hoped for! Every time I use it I find another satisfying feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Menu set up an Arrangements is very simple to navi
on September 29, 2025
Posted by: Madmoney1
[This review was collected as part of a promotion.] Smooth moving device good signal fast for my usage and galaxy ai is amazing and fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung review
on September 29, 2025
Posted by: Fairyqueenxena
[This review was collected as part of a promotion.] Love Gemini al assists and everythingabout my a16 5g
Value
5
Written by a customer while visiting Samsung US