Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
Wouldn't trade it for another is great!
on September 27, 2025
Posted by: AFrogsworth
[This review was collected as part of a promotion.] I use my Samsung for every day and everything use. Streaming, gaming, work, and using Galaxy Ai every day which is awesome! So accurate and fast and clear pictures and videos. I love my Samsung!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It doesn't have esim whi c h I love
on September 27, 2025
Posted by: Nevernope
[This review was collected as part of a promotion.] Iron needs to have esim capabilities but love the nfc
Value
3
Response from Samsung USBy R&R, September 29, 2025
Good day Nevernope, Thank you for sharing your thoughts on the Galaxy A16 5G. Regarding the eSIM, some carriers may not yet support its features on your device. If you have questions about their plans to enable eSIM support, contact your carrier. More information about your device and eSIM options can be found in the link below. We appreciate your review and are glad to have you as part of the Samsung community. SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 27, 2025
Posted by: SilentCrazyJ86
[This review was collected as part of a promotion.] Music and gaming/coloring mostly besides that I sometimes stream movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone!
on September 27, 2025
Posted by: Jake42
[This review was collected as part of a promotion.] I have have my Samsung A16 5G for a month now and it has been the worst phone I've ever had the very first thing I noticed the quality has dropped big time the signal straight is very bad got a small crack in the bottom corner from haven it in my back pocket and sitting down . It is very slow I want to smash the phone right now . I love the Samsung products but this phone is a huge problem. Stop making them. I had my last phone the Samsung galaxy S 9 plus I had for 13 years and I still use it and it's faster than this pile of scrap phone. Come on Samsung!! Please Please do the right thing and take this phone and give me something better. !
Value
1
Response from Samsung USBy R&R, September 30, 2025
Ahoy Jake42, Thank you for sharing your experience with your Galaxy A16 5G. We aim to provide devices that keep you connected and are reliable for everyday use. If your device slows down after light use, utilize the Device Care feature to maintain its performance. This feature gives an overview of your battery, storage, and RAM, and allows you to automatically optimize your phone or tablet for better performance. To do this, go to Settings, swipe to and tap Device Care, then tap "Optimize now" and Done. For more tips on keeping your device running smoothly, see the online article below. Our lineup includes a variety of devices, from the Z Series for tech enthusiasts, the S Series for practical users, to the A Series for a wider audience. Please explore our options to find the best device for you! We appreciate your review and are glad to have you in the Samsung community. Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's great
on September 28, 2025
Posted by: Chanti
[This review was collected as part of a promotion.] Everything is already good on the tis device but
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Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16
on September 28, 2025
Posted by: Pupcoop
[This review was collected as part of a promotion.] Budget friendly unlocked phone. Helps with my day to day tasks and calls.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone I use it for work and personal.
on September 28, 2025
Posted by: Papabear88
[This review was collected as part of a promotion.] I use my phone daily for work on the field or in the office. google notes,google,calculator,pictures are great and video quality is perfect highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good storage
on September 28, 2025
Posted by: Justsaylaaa
[This review was collected as part of a promotion.] This Samsung device has great storage and the camera quality is great.
Value
5
Written by a customer while visiting Samsung US