Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
I love it a lot
on September 27, 2025
Posted by: Redwolf
[This review was collected as part of a promotion.] I would rate the ai assistant five stars it helps me a lot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is okay.
on September 27, 2025
Posted by: Jdfromco
[This review was collected as part of a promotion.] This phone is okay. I use it for work and school. It works as it should, but that's about it. I'm not blown away by any means. It works, and that's all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It's really slow
on September 27, 2025
Posted by: Daniel540
[This review was collected as part of a promotion.] I have a a16 its not bad but it gets lagging when I use it. I used galaxy ai a lot, Gemini. I upgraded my phone to a s23 and I love that
Value
1
Response from Samsung USBy R&R, September 29, 2025
Hey there Daniel540, Thank you for sharing your experience with your Galaxy A16 5G! We love hearing from our users about how their devices are performing, so thank you again. If your device starts to slow down after a while, consider running a quick optimization. The Device care feature helps you monitor your battery, storage, and RAM, and allows you to automatically optimize your phone or tablet for better performance. To use it, go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more tips on keeping your device running smoothly, see the linked article below. We appreciate your feedback and are glad to have you as part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good for the price
on September 27, 2025
Posted by: Adans221
[This review was collected as part of a promotion.] I use my phone basically all day,watching videos,when im at work im listening to podcasts,pretty dependable,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A device I can depend on
on September 27, 2025
Posted by: dacalifas
[This review was collected as part of a promotion.] I knew I was going to like this Samsung A16 5g phone as soon as I completed setting it up. It was a quick. Smooth setup. I love streaming live sporting events and the streaming on this phone is smooth , crisp and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I wanted an updated phone after years of an older
on September 27, 2025
Posted by: OnlyGalaxy
[This review was collected as part of a promotion.] I did like the phone at first since I wasn't having any glitches but then it barely stays charged if you put a game on it and play. I wish it had wireless charging. Now the phone is freezing up and glitches. Not sure if it's because of installing a game or not. I like the storage. Love my white color! AI works great as I'm getting more into it now with this updated phone.
Value
2
Response from Samsung USBy R&R, September 29, 2025
Hey there OnlyGalaxy, Thank you for sharing your experience with the Galaxy A16 5G! We’re eager to hear how things are going for other users as well. It’s wonderful that your device is providing an overall positive experience. We believe a few quick troubleshooting steps can make it even better. If your device experiences freezing or glitches, clearing the cache of your most-used apps might help. Think of clearing the app cache as giving your apps a fresh start, removing leftover files that could slow them down. To do this, go to Settings, then swipe to and tap Apps. Find or search for the app, select it, tap Storage, then choose Clear Cache. For more details, see the online article linked below. We hear you about wireless charging, and we’re continually working to improve our A Series models—stay tuned. Also, Galaxy AI has not yet been fully available for the Galaxy A16 5G. Nonetheless, many smart features are available to help brighten your day. Thank you for your review. We appreciate your choice of Samsung. Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable Size with Great Features
on September 27, 2025
Posted by: TechFan16
[This review was collected as part of a promotion.] The Galaxy A16 5G is the perfect balance of performance and comfort. I really like its comfortable size, making it easy to hold and use all day without feeling bulky. The phone comes packed with great features, and the addition of Galaxy AI takes the experience to another level, especially for tasks like quick translations, note-taking, and smarter searches.
For entertainment, this device handles gaming, streaming, and movies smoothly without lag. I also use it for work and school-related tasks, and it keeps up with everything I need. The battery life is impressive, and the screen is bright and clear, which makes sports highlights and video calls more enjoyable.
Overall, the Galaxy A16 5G is a reliable, everyday phone that feels modern, powerful, and fun to use. I highly recommend it to anyone who wants strong performance at a comfortable size with features that truly enhance daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and great price! Love the features!
on September 27, 2025
Posted by: Luelue84
[This review was collected as part of a promotion.] Use my device for work on the app 7shifts!!! So easy and convenient! Makes life much simpler and my schedule less hectic!!!
Value
5
Written by a customer while visiting Samsung US