Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This. Phone has great features
on September 24, 2025
Posted by: 12111998
[This review was collected as part of a promotion.] This is an excellent phone. Lots of storage
And never slows down.
And never slows down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on September 24, 2025
Posted by: Renny63
[This review was collected as part of a promotion.] I love how much storage space that comes standard. Operating software is extremely smooth and most of all, it's FAST! Not to mention the peace of mind having "Knox Matrix" for my security!
Very affordable device with all the capabilities of the high dollar devices.
I will be a Samsung Galaxy device owner forever and always thanks to this new device!
Thanks Samsung!
Reynold M.
Very affordable device with all the capabilities of the high dollar devices.
I will be a Samsung Galaxy device owner forever and always thanks to this new device!
Thanks Samsung!
Reynold M.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, wonderful device.
on September 24, 2025
Posted by: GymnastMom
[This review was collected as part of a promotion.] I recently upgraded from A14 5G to Samsung Galaxy A16 5G and I couldn't be happier or more satisfied!! Galaxy AI features are completely out of this world and so mind blowing, you have to see for yourself!
Thank you, Samsung, for upgrading devices to work seamlessly together and in-sync.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great screen color and pictures
on September 24, 2025
Posted by: Dejavue
[This review was collected as part of a promotion.] The galaxy A16 5G has an amazing picture also takes amazing pictures. Pictures are clear and vibrant colors. Absolutely the best feature about this phone. The sound is ok, could be better, im not completely happy but it's cheaper than the S series and does most of what S series does. I would like the S series and hope to get one soon. I'm faithful to Samsung Galaxy and would never shift to any other device.
Value
2
Response from Samsung USBy R&R, September 24, 2025
Hey there Dejavue, Thank you for reaching out and letting us know how your Galaxy A16 5G is doing. It’s great that you've discovered the amazing camera quality on your device. The triple-stacked camera system makes capturing any moment breathtaking. The Galaxy A16 5G is very similar to the S Series device at a better value—you get a lot of bang for your buck. Once you've explored many of the features and set it up to work best for you, you can hardly tell the difference between the two models. We appreciate you reaching out and thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Performance:good Best Feature:it is light and
on September 24, 2025
Posted by: Mustbeloco
[This review was collected as part of a promotion.] using the Samsung a16 5g, I'm very impressed by its os, never have a very user friendly phone, you can easily customize the lock screen and home screen, this phone is very good for casual use, I will recommend this as a budget phone for kids
Value
4
Response from Samsung USBy R&R, September 24, 2025
What’s up Mustbeloco, Thank you for taking the time to share your thoughts on your Galaxy A16 5G. Your support means everything. The A16 5G was designed to bring simplicity and reliability to your day—and your review confirms it’s doing just that! It offers plenty of great customization options and is an ideal phone for users of all ages. Whether you are just staying in touch or being productive, the durability and features of the Galaxy A16 5G will elevate all your activities. Thanks for your kind words. Tech that fits your life. We’re happy to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Posted by: Mavethegamer
from Ogden,.Utah
Expertise:Expert
Verified Purchase:Yes
It froze alot dont know why if i barley bought and it doesn't have a headphone jack
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, September 25, 2025
Hi there Mavethegamer, Thanks so much for sharing your thoughts about your Galaxy A16 5G! It’s full of clever features to make multitasking a breeze. While we’ve moved away from the traditional audio jack, your charger port doubles as an audio jack, so you can easily use USB-C wired headphones or connect via Bluetooth—whichever suits you best. We know that how your device performs can depend on how you use it, and if you notice things slowing down, Samsung’s built-in Device Care tool can be a real help. A quick boost or some simple app management often makes a big difference. Check out the contact link for tips on keeping your device in top shape. We really appreciate your input and are so happy to have you as part of the Galaxy family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It's one of the best budget friendly smartphone ..
on September 24, 2025
Posted by: Amazon
[This review was collected as part of a promotion.] It's the best budget friendly smartphone ever and nice performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressed with new improvements.
on September 24, 2025
Posted by: GalaxyFanatic
[This review was collected as part of a promotion.] Works great for all my needs. Wether it b watching movies or playing with Ai. Or just day to day. Really glad I got the A16
Value
5
Written by a customer while visiting Samsung US