Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
This Product Is OK. device isn't very up to date
on July 25, 2025
Posted by: teeshiestyy
[This review was collected as part of a promotion.] works great for streaming very loud in phone speakers , galaxy ai is super fun to use and or clarifying unknown information! not very tech savvy for 2025 it's a bit out of date with the software
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hello teeshiestyy,
We’re thrilled to hear that you’re enjoying your Galaxy A16 5G! This device is packed with unique features, each crafted with a specific purpose. The Dolby-Atmos sound quality and the innovative features designed to enhance your daily routine are just a few examples. The full rollout of Galaxy AI on this model, along with several user experience enhancements with AI-model functions like Gemini and Google Assistant, makes it a fascinating device. We hope you continue to explore and enjoy all that your Galaxy A16 5 G has to offer. Thanks for sharing your Galaxy story. Inspired by you, powered by Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
We’re thrilled to hear that you’re enjoying your Galaxy A16 5G! This device is packed with unique features, each crafted with a specific purpose. The Dolby-Atmos sound quality and the innovative features designed to enhance your daily routine are just a few examples. The full rollout of Galaxy AI on this model, along with several user experience enhancements with AI-model functions like Gemini and Google Assistant, makes it a fascinating device. We hope you continue to explore and enjoy all that your Galaxy A16 5 G has to offer. Thanks for sharing your Galaxy story. Inspired by you, powered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding!
on July 25, 2025
Posted by: Arain0
[This review was collected as part of a promotion.] I absolutely love my Galaxy A16. It's pratical, and very functional. I use my device for work. I am able to receive all phone calls on time with no interruption. If I am ever stumped on an answer, Galacy AI is there to help. The camera quality is also quite good. It definitely helps if you have an interest in photography. I hit the jackpot when i purchased my device. I would definitely recommend this product to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster model
on July 25, 2025
Posted by: Happysamsunger
[This review was collected as part of a promotion.] I love the new galaxy Ai its amazing and has changed my life. The system runs so much faster and smoother definitely my new favorite phone!!!!
Value
5
Response from Samsung USBy R&R, July 25, 2025
Hi HappySamsunger,
Thanks so much for sharing your fantastic feedback on the Galaxy A16 5G! We’re truly excited to hear how much you’re enjoying the faster, smoother experience with AI-powered features that are already making a positive difference in your daily life. This device was designed to blend impressive performance with thoughtful innovation seamlessly, and it’s wonderful to know it’s become your new favorite. We sincerely appreciate you being a valued part of the Samsung community. Here’s to many more great moments with your Galaxy A16 5G!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your fantastic feedback on the Galaxy A16 5G! We’re truly excited to hear how much you’re enjoying the faster, smoother experience with AI-powered features that are already making a positive difference in your daily life. This device was designed to blend impressive performance with thoughtful innovation seamlessly, and it’s wonderful to know it’s become your new favorite. We sincerely appreciate you being a valued part of the Samsung community. Here’s to many more great moments with your Galaxy A16 5G!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been one of the easiest phones to n
on July 25, 2025
Posted by: Turtledrop69
[This review was collected as part of a promotion.] I oh icif oh h to k to to ro to o the it isk boyo rkrorjej TV as jfk the b
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A15
on July 25, 2025
Posted by: Bluezarmy
[This review was collected as part of a promotion.] It is super cool. I love it because I can play video games. I can call my friend. Iz, and it is so easy to use.
Value
5
Response from Samsung USBy R&R, July 25, 2025
Ahoy Bluezarmy,
Thank you so much for sharing your excitement about the Galaxy A16 5G! We’re genuinely delighted to hear how much you’re loving it. Whether you’re catching up with friends or enjoying a fun gaming session. The A16 5G was designed to be powerful, easy to use, and a daily source of joy, so it’s wonderful to know it fits your needs perfectly. We're so happy to have you as part of the Galaxy family and thrilled that you adore your device!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your excitement about the Galaxy A16 5G! We’re genuinely delighted to hear how much you’re loving it. Whether you’re catching up with friends or enjoying a fun gaming session. The A16 5G was designed to be powerful, easy to use, and a daily source of joy, so it’s wonderful to know it fits your needs perfectly. We're so happy to have you as part of the Galaxy family and thrilled that you adore your device!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on July 25, 2025
Posted by: Linkdott
[This review was collected as part of a promotion.] So I have the Samsung Galaxy A15 and I'm upgraded to the Samsung Galaxy A16. And I have to admit that it's definitely a better phone. It's got more features for me anyway. I love Galaxy phones. They're all great and just having this Galaxy phone. Now is just a plus for me. Because I use my phone for work. My phone for you know, Xbox for pretty much my whole daily life and this phone does everything I need and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a big screen
on July 25, 2025
Posted by: Thickums87
[This review was collected as part of a promotion.] It has a big screen and also nfc it had good sound and all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Samsung phone
on July 25, 2025
Posted by: Courtney
[This review was collected as part of a promotion.] I am very impressed with my Samsung Galaxy A16 5G The camera pictures are excellent. Really love the magic editor feature with the AI Gemini. There is one thing that I dislike about my Samsung Galaxy A16 5G is that I have to have the same notification sound for my text messages for my Gmail for my games. The same sound! I feel like I'm constantly checking my phone and I think it's a text message but know if it's a game or I think it's an email and it's a text message or I think it's any game and it's neither. I don't understand why I can't have a separate notification sound for my Gmail and a separate notifications and for my text message and separate ones for my games.
Value
4
Response from Samsung USBy R&R, July 25, 2025
Hi Courtney! Thanks so much for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear that this is your first Samsung phone, and it’s great to know it’s making such a positive impression. The Galaxy A16 5G is packed with fantastic features, from its crisp camera to smart editing tools like AI-powered options that help your photos look amazing with ease. We understand how much personalized notifications matter, especially when you’re managing emails, games, and messages. Your feedback highlights how customizable sound alerts can make everyday life more convenient. Samsung is constantly working to enhance your user experience, and input from wonderful users like you helps us improve even more. Welcome to the Samsung family. Here’s to exploring all the great things your device can do!
-Ty
Samsung Support
smsng.us/Samsung-Support
-Ty
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US