Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
A Review & Understanding of the Samsung Galaxy A16
on September 22, 2025
Posted by: Love2ShopTilIDrop
[This review was collected as part of a promotion.] A Review and Understanding of the Samsung Galaxy A16
The Samsung Galaxy A16 is a budget-friendly smartphone that aims to provide a solid user experience without the high price tag of a flagship device. It's a phone that makes a calculated trade-off: it provides a fantastic display and long-term software support in exchange for some compromises in performance and camera quality. This review will delve into its key features and then explore how a phone like this, with its specific strengths and weaknesses, can affect an individual's daily life.
Key Features and Performance
The A16 is built on a foundation of value. One of its standout features is the 6.7-inch Super AMOLED display. With a Full HD+ resolution and a 90Hz refresh rate, it's a display that punches well above its weight class, offering vibrant colors and a smooth scrolling experience that is often reserved for more expensive phones. This is a significant highlight, especially for those who spend a lot of time consuming media on their phone, like watching videos or scrolling through social media.
Under the hood, the A16 is powered by a Mediatek Helio G99 or Exynos 1330 chipset, depending on the region. Performance is a mixed bag. While it can handle everyday tasks like browsing, social media, and messaging without major issues, some users have reported noticeable stutters and lag, particularly when multitasking or playing more demanding games. The user experience can be improved by opting for a model with more RAM (6G
The Samsung Galaxy A16 is a budget-friendly smartphone that aims to provide a solid user experience without the high price tag of a flagship device. It's a phone that makes a calculated trade-off: it provides a fantastic display and long-term software support in exchange for some compromises in performance and camera quality. This review will delve into its key features and then explore how a phone like this, with its specific strengths and weaknesses, can affect an individual's daily life.
Key Features and Performance
The A16 is built on a foundation of value. One of its standout features is the 6.7-inch Super AMOLED display. With a Full HD+ resolution and a 90Hz refresh rate, it's a display that punches well above its weight class, offering vibrant colors and a smooth scrolling experience that is often reserved for more expensive phones. This is a significant highlight, especially for those who spend a lot of time consuming media on their phone, like watching videos or scrolling through social media.
Under the hood, the A16 is powered by a Mediatek Helio G99 or Exynos 1330 chipset, depending on the region. Performance is a mixed bag. While it can handle everyday tasks like browsing, social media, and messaging without major issues, some users have reported noticeable stutters and lag, particularly when multitasking or playing more demanding games. The user experience can be improved by opting for a model with more RAM (6G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Goodtyme/great time
on September 22, 2025
Posted by: Shocker11
[This review was collected as part of a promotion.] Galaxy ai isnt running well. But otherwise is great scenary and probably a great time
Value
2
Response from Samsung USBy R&R, September 24, 2025
Hey there Shocker11, Thank you for sharing your experience with the Galaxy A16 5G. We appreciate you taking the time to tell us how your device has been performing. Although the Galaxy A16 5G has not yet fully rolled out Galaxy AI, it still offers many smart features that enhance your user experience. These devices are designed to balance performance with everyday features like vibrant screens and dependable connectivity. Many users value the A16’s 5G speed and practicality for daily tasks. Thank you for your review, and we’re glad you are part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
So far so good. Wish it did wireless charging!
on September 22, 2025
Posted by: DizzyDez524
[This review was collected as part of a promotion.] I haven't yet tried all the Gemini & A1 features. I kinda feel like it's a little complicated to use. But as for the Galaxy A16, it's pretty good. I've had newer more advanced models and I must say it's not too far off.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is ok
on September 22, 2025
Posted by: Chuck1982
[This review was collected as part of a promotion.] So it does have alot of storage that is fantastic but lags on big games like mech arena it does not hold signal well inside or outside same deal and the screrns are weak i barely dropoed it and whole screen shattered
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone the features are amazing
on September 22, 2025
Posted by: Alnertosphone
[This review was collected as part of a promotion.] My galaxy A15 is probably the best choice I made when buying a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
With the name being Galaxy, Im disappointed.
on September 23, 2025
Posted by: Frustrated
[This review was collected as part of a promotion.] System UI isn't responding constantly pops up to wait or close. If I close it shuts my phone completely down and night cant get back into it. I checked my storage and I am only using half of what I can use. I cant answer calls from phone a lot and i can never see or answer calls from messenger. Im constantly kicked out from whatever im doing. If I want to take a picture it says processing so I am unable to take one. The screen starts going bezerk sometimes and I constantly have trouble opening up an app and turning the phone off or on. Its extremely frustrating daily. I dont get to do what I need to do at the time. I want to throw it in the creek, but I cant because I still owe on it. I tried to upgrade through TMobile but I have to pay it off first. Honestly, I hate this phone!
Value
1
Response from Samsung USBy R&R, September 24, 2025
Hey there, Thank you for sharing your feedback on the Galaxy A16 5G. We appreciate you taking the time to do so. If you encounter performance issues or apps closing unexpectedly, remember that Galaxy devices include optimization tools and system updates that enhance performance over time. Many users appreciate the A16 for its 5G connectivity and modern features, making it a dependable daily companion. For more troubleshooting advice, please refer to the resource below. If you need additional help, contact our Samsung Support Team. Thanks for choosing Samsung as your preferred brand. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product with a good camera.
on September 23, 2025
Posted by: Galaxy123
[This review was collected as part of a promotion.] I love this hiw galexy has invorperated there version of Galexy A.I and they have made it easy to use. I mainly use my phone for streaming and playing games but when i do use a.i its so imforitive and correct.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is beginner friendly
on September 23, 2025
Posted by: love2shine
[This review was collected as part of a promotion.] The Samsung. GALAXY AI- A16
is fast, simple to use, sleek, an amazing camera, so worth it for the money that you save. Im considered to be pretty picky by most people, that being said I have no complaints about this device. Over all pretty happy and blown away at its quickness and performance.
is fast, simple to use, sleek, an amazing camera, so worth it for the money that you save. Im considered to be pretty picky by most people, that being said I have no complaints about this device. Over all pretty happy and blown away at its quickness and performance.
Value
5
Written by a customer while visiting Samsung US