Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4 out of 5
4.4
(5,173 Reviews)
Open Ratings Snapshot
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
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Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5 out of 5
5
Unexpectedly impressive for the budget
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] For the price of this device, I was blown away by the quality and amazing features it carries. Most of these features you find only on flagships, but here it is budget phone that meets the same needs as a flagship would.
I gotta give it to you, samsung.You've been doing your thing with A.I.
My phone is my best friend and makes my day better and easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So much better then my galaxy a1
on September 22, 2025
Posted by: Ayeone
[This review was collected as part of a promotion.] I loved my galaxy s21+ but I love galaxy a1 even more. This product has changed my view on galaxy all together. Its features just take technology in e very day life to a whole different level. I LOVE galaxy. I will never go back to using any other product from any other brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This galaxy a16 phone 10 out of 10
on September 22, 2025
Posted by: Redddawg
[This review was collected as part of a promotion.] A16 5g galaxy phone a good phone service picks up great streaming quick and no buffering
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung has performed over and over for years for
on September 22, 2025
Posted by: JimsA15
[This review was collected as part of a promotion.] Streaming social networking work processing multiple photos has grew to be top of the line product
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Uncertainties
on September 22, 2025
Posted by: SexySatan01
[This review was collected as part of a promotion.] My samsung galaxy a16 5g keeps having system UI not responding pop up message
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 23, 2025
Hey there, Thank you for taking the time to share your feedback on your Galaxy A16 5G. We enjoy hearing from our customers and learning from their experiences. If you're experiencing slower performance or issues with features, the Galaxy A16 5G is designed as a versatile entry to the Galaxy ecosystem, providing reliable 5G connectivity and useful tools. Please make sure your device software is up to date and running the latest version, as prompted by the notification you receive. This might include a patch update to keep compatible with the apps you've downloaded. For more details, check out the online article linked below. Thanks again for your review. We appreciate you making Samsung your go-to choice. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has 1.5 TB expandable storage!
on September 22, 2025
Posted by: SandsIn
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G offers a well-rounded smartphone experience with an emphasis on smart performance through Galaxy AI. Its 6.5-inch FHD+ display delivers vibrant colors and sharp visuals, making it perfect for streaming and browsing. The device is powered by a capable chipset that handles day-to-day tasks like messaging, social media, and light gaming smoothly.
Galaxy AI is a notable highlight, as it intelligently adjusts the phone’s settings to optimize performance based on usage patterns. Whether it’s extending battery life or improving camera quality, Galaxy AI enhances the overall user experience without the need for manual adjustments. The 50MP primary camera, assisted by AI-driven scene recognition, captures bright, detailed images in various lighting conditions, making it a solid choice for photography enthusiasts.
With a 5000mAh battery, the A16 5G easily lasts throughout the day, even with moderate usage. Additionally, 5G connectivity provides faster download speeds, ensuring the phone stays future-proof for fast browsing and media consumption. One UI offers a smooth, intuitive interface, making navigation simple and enjoyable.
In summary, the Galaxy A16 5G combines smart AI features, solid performance, and impressive battery life, making it a dependable choice for users looking for an efficient, user-friendly smartphone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is a good phone but needs some improvement
on September 22, 2025
Posted by: HonestWildfire
[This review was collected as part of a promotion.] Gaming with AI is troublesome at times. Freezes to often . Having to hard reset to get it to work again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung the camera this phone is ca
on September 22, 2025
Posted by: Inkedgirl
[This review was collected as part of a promotion.] A1 only new samsung is amazing it can pretty much put together.Anything in what I view my videos or music?It's fast and efficient watching movies from my device is almost like having a little TV, but the camera is exceptional, that's the one thing I love and I look for on a phone. Is the camera quality? A lot of features, a lot of the phones don't have I recommend the Samsung Galaxy. 5G it's a phone that you'll get your money's worth out of.
The protection on here, it's great too, and it's secured has its own wallet, and it can store your passwords not just on Google by Samsung also had a tone. Features try it today
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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