Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Great featues
on July 28, 2025
Posted by: Cliff1
[This review was collected as part of a promotion.] Needed a new phone & this is the one I seen & decided to purchase with my own hard earned money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is extremely great and has wonderful p
on July 28, 2025
Posted by: Dollarsovcents
[This review was collected as part of a promotion.] My Galaxy 16I love the death. I like the power it has. I like the way it goes from app, I don't have nothing wrong with it nothing ever goes wrong with it. The AI P2 is very nice and I love what it does with the new picture of AI. My phone is great, I wish I had more like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Loved it, but not anymore
on July 28, 2025
Posted by: Johana
[This review was collected as part of a promotion.] But after a few months it's lagging, no memory. I need an update.
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hi, and thank you Johana,
We truly appreciate your feedback! Your insights on the Galaxy A16 5G mean a lot to us. One of its most impressive features is its durability, offering six years of OS and security updates to keep you protected and up-to-date. Key specs include the Exynos 1330 processor, expandable storage, and 4GB of RAM. Plus, it has RAM Plus, which cleverly uses some of your storage to create up to 4GB of virtual memory. This helps more apps run smoothly in the background, and if you need more storage space, you can adjust this setting to suit your needs. For more helpful information, check out the linked article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” You can also discover tips on how to boost your device's performance. Thanks so much for choosing Samsung. We truly value you as part of our community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Facebook
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We truly appreciate your feedback! Your insights on the Galaxy A16 5G mean a lot to us. One of its most impressive features is its durability, offering six years of OS and security updates to keep you protected and up-to-date. Key specs include the Exynos 1330 processor, expandable storage, and 4GB of RAM. Plus, it has RAM Plus, which cleverly uses some of your storage to create up to 4GB of virtual memory. This helps more apps run smoothly in the background, and if you need more storage space, you can adjust this setting to suit your needs. For more helpful information, check out the linked article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” You can also discover tips on how to boost your device's performance. Thanks so much for choosing Samsung. We truly value you as part of our community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 28, 2025
Posted by: XxcorekidxX
[This review was collected as part of a promotion.] One of the best phones I have used! Works great, durable, and very smart!
Love it!
Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not ideal for impatient people
on July 28, 2025
Posted by: Notafan1
[This review was collected as part of a promotion.] This phone was absolutely awful prior the update. Slow to respond. So slow I would have to wait 15 minutes for my spotify to start playing music. It is much improved since the last update but I wouldnt recommend this phone. The A15 is a better/faster product for the around the same price.
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hi Notafan1,
We truly appreciate your feedback about your Galaxy A16 5G! With its stunning 6.7″ Super AMOLED display and slim 7.9 mm design, it's definitely a stylish choice in its price range. We understand that it might not have met all your speed and performance expectations, and your insights are truly valuable to us. To keep your device in top shape, you can use the Device Care feature, it's like a health checkup for your phone, showing battery, storage, and RAM status. Plus, a quick tap can automatically boost performance by stopping energy-draining apps, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. Simply go to Settings, find Device Care, and tap 'Optimize now', it's that easy! For more helpful tips on keeping your device running smoothly, check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care,” linked below. Thank you for sharing your experience and for helping us make Samsung better!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly appreciate your feedback about your Galaxy A16 5G! With its stunning 6.7″ Super AMOLED display and slim 7.9 mm design, it's definitely a stylish choice in its price range. We understand that it might not have met all your speed and performance expectations, and your insights are truly valuable to us. To keep your device in top shape, you can use the Device Care feature, it's like a health checkup for your phone, showing battery, storage, and RAM status. Plus, a quick tap can automatically boost performance by stopping energy-draining apps, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. Simply go to Settings, find Device Care, and tap 'Optimize now', it's that easy! For more helpful tips on keeping your device running smoothly, check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care,” linked below. Thank you for sharing your experience and for helping us make Samsung better!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great customizations
on July 28, 2025
Posted by: SamsungGoat
[This review was collected as part of a promotion.] For school purposes the product allows me to customize scheduling test times and homework dates easily. I also can use the alarm system to properly make creative events and quick notes. I love the video wallpaper idea where I can use a video as a wallpaper it helps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's slow to charge.
on July 28, 2025
Posted by: HellaHype
[This review was collected as part of a promotion.] It's really slow to charge. I'm talking 3 hours from 10%. You know, I might refer to Galaxy AI to help extend my battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Device
on July 28, 2025
Posted by: RobG930
[This review was collected as part of a promotion.] Nice product and decently thin. Some phones are big and thick. Price was OK.
Value
4
Written by a customer while visiting Samsung US