Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
This product has great features.
on September 20, 2025
Posted by: Misfigi
[This review was collected as part of a promotion.] The problem that. I have with the product is the constant issue of my UI is not responding 😑! Other than that I love the phone.
Value
3
Response from Samsung USBy R&R, September 23, 2025
Good day Misfigi, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share it with us. If you're experiencing UI responsiveness issues, Galaxy devices receive regular updates and optimization features to ensure a smooth and enjoyable experience. Along with its vibrant display and key Galaxy features, the A16 5G is designed to deliver reliable performance for everyday use. Thank you for choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love all samsung galaxy devices
on September 20, 2025
Posted by: Submissive
[This review was collected as part of a promotion.] I would recommend to all my friends and family and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone for the cost.
on September 20, 2025
Posted by: LovableSamy
[This review was collected as part of a promotion.] I got it as a gift for mother's Day from my beautiful daughter and I just love it because she thought about me and it's the thought that really counts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and innovative
on September 20, 2025
Posted by: Hamhung
[This review was collected as part of a promotion.] The files app and the Samsung Account make thjs phone the best for stayed logged into your phone account while encryption is never compromised. I have complete access to all my original files and it works with my One Drive for Business too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on September 20, 2025
Posted by: Jimmy454
[This review was collected as part of a promotion.] My new phone is 1000% better than my old one. It doesn't shut down without warning or just freeze when needed most. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It freezes sometimes and deletes my contacts somet
on September 20, 2025
Posted by: Bashar
[This review was collected as part of a promotion.] It's alright but not the best for the budget and it also delete the contents when it need sometimes for whatever reason
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hiya Bashar, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share your thoughts with us. If you're experiencing freezing or missing contacts, the Galaxy A16 5G offers features like Smart Switch and Samsung Cloud to help keep your data backed up and secure, while software updates aim to improve system stability and performance. Along with 5G connectivity and a long-lasting battery, the device combines everyday essentials in a compact design. Thank you for your review. We value your choice of Samsung as your go-to brand. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Good phone for the price, but has limited features
on September 20, 2025
Posted by: Golden54
[This review was collected as part of a promotion.] The phone is OK for the price, but it has limited features. i'm not excited about security on the androids overall. Feels a little slow at times when I'm typing and doesn't have good auto correction features. I feel like I restart it quite a bit.
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.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the tablet. Easy to navigate.
on September 20, 2025
Posted by: Kyle54
[This review was collected as part of a promotion.] Love the Galaxy AI really helps me out. Also, I love all the apps that this comes with. Great security fun to play games on too.
Value
5
Written by a customer while visiting Samsung US