Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Love samsung galaxy phones
on July 28, 2025
Posted by: Kelstar9
[This review was collected as part of a promotion.] I use my galaxy for everything school, work, and personal and like galaxy AI, I've used Samsung galaxy phones for years always loved them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is good
on July 28, 2025
Posted by: PCSunshine
[This review was collected as part of a promotion.] This product is these working awesome after having it over 5 years. I would recommend Samsung phone to everyone. It has a great camera. Galaxy AI and storages
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 28, 2025
Posted by: Dannysgurl
[This review was collected as part of a promotion.] I use my phone for streaming apps play games phone call texting ect....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works amazingly. I'd recommend it to anyone.
on July 28, 2025
Posted by: Bethany
[This review was collected as part of a promotion.] Galaxy AI works amazing, it's very helpful when I need a quick question answered. The video quality of the phone it fantastic, so clear and all videos whether it be movies or YouTube loads and very quickly and clear.
It does great for my daughter to use it when she needs to do school work as well. Definetky would recommend it to anyone.
It does great for my daughter to use it when she needs to do school work as well. Definetky would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with my Galaxy A15 5G
on July 28, 2025
Posted by: ZachariahM
[This review was collected as part of a promotion.] I am OBSESSED with my Galaxy A16 5G, It is probably one of the best phones I've ever used PLUS with the Galaxy AI feature everything is easier then ever. Galaxy AI helps me with all sorts of things like answering all of my questions and even generating images of something i'm looking for. Overall I LOVE my galaxy A16 5G and I don't think i'll be letting go of it anytime soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 28, 2025
Posted by: Iamwhoiam818
[This review was collected as part of a promotion.] Galaxy AI has been really nice to use and helpful in everyday life and when I want to goof around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great at first but...
on July 28, 2025
Posted by: DelRan81
[This review was collected as part of a promotion.] This product is great at first but after a few updates my battery has turned totally to crap.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The system ui freezes and shuts down
on July 28, 2025
Posted by: Cheyyy
[This review was collected as part of a promotion.] The phone has been running kinda slow and lagging shortly after I got it. Once I had downloaded quite a few apps is when it happened but there wasn't too many apps in there that it should have been going that slow. Now when I play my certain game, that works fine on my other phone, it freezes often and a screen pops up to shut down system ui. It then will lock my phone and shut down the app. Sometimes it is hard to unlock the phone or sometimes I have to completely restart it. Overall though the memory is good and the camera is good. I have Gemini (AI) on here and I love it. I would like to get the full version on chat GBT. You can use it to help you with anything you can think of, ask questions, learn things, and it's even like talking to a human. I also like how there is the regular apps and the Samsung apps.
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hello there Cheyyy,
The Galaxy A16 5G brings you a variety of features to enjoy, tailored to different tastes. We truly appreciate you sharing how it’s working for you. With its beautiful 6.7″ Super AMOLED display and a sleek 7.9 mm body, the Galaxy A16 5G truly catches the eye. Offering premium software support and a vibrant display at an affordable price tag, it’s an excellent value for your money. If you’ve already installed the latest update before heavy use, why not try a quick optimization? The Quick optimization feature can boost your device’s performance by finding apps that drain battery, clearing unnecessary data from memory, deleting files you don’t need, scanning for malware, and closing background apps. It’s fast and simple to optimize your phone. Just go to Settings, swipe to Device care, tap Optimize now, and then tap Done. This helps shut down apps and keep everything running smoothly behind the scenes. For more tips, check out the online resource “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks so much for your review. Your support means a lot to all of us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
The Galaxy A16 5G brings you a variety of features to enjoy, tailored to different tastes. We truly appreciate you sharing how it’s working for you. With its beautiful 6.7″ Super AMOLED display and a sleek 7.9 mm body, the Galaxy A16 5G truly catches the eye. Offering premium software support and a vibrant display at an affordable price tag, it’s an excellent value for your money. If you’ve already installed the latest update before heavy use, why not try a quick optimization? The Quick optimization feature can boost your device’s performance by finding apps that drain battery, clearing unnecessary data from memory, deleting files you don’t need, scanning for malware, and closing background apps. It’s fast and simple to optimize your phone. Just go to Settings, swipe to Device care, tap Optimize now, and then tap Done. This helps shut down apps and keep everything running smoothly behind the scenes. For more tips, check out the online resource “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks so much for your review. Your support means a lot to all of us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US