Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
Gets the job done
on July 28, 2025
Posted by: Loulou
[This review was collected as part of a promotion.] Exceeds Expectations!
I’ve been using the Samsung Galaxy A16 for a few weeks now, and I’m genuinely impressed with what it offers at such an affordable price. This phone proves that you don’t need to spend a fortune to get great performance and modern
The phone feels solid in hand with a clean, modern design. The screen is bright and vibrant, perfect for watching videos or browsing. The 6.5-inch HD+ display is more than enough for daily use, and the colors really pop.
I’ve been using the Samsung Galaxy A16 for a few weeks now, and I’m genuinely impressed with what it offers at such an affordable price. This phone proves that you don’t need to spend a fortune to get great performance and modern
The phone feels solid in hand with a clean, modern design. The screen is bright and vibrant, perfect for watching videos or browsing. The 6.5-inch HD+ display is more than enough for daily use, and the colors really pop.
Performance:
For everyday tasks—like social media, streaming, web browsing, and even some light gaming—the Galaxy A16 handles everything smoothly. The processor and RAM combo are surprisingly capable for a budget device, and I haven’t noticed any lag during regular use.
For everyday tasks—like social media, streaming, web browsing, and even some light gaming—the Galaxy A16 handles everything smoothly. The processor and RAM combo are surprisingly capable for a budget device, and I haven’t noticed any lag during regular use.
Battery Life:
One of the best things about this phone is its battery life. I can easily go a full day (and then some) on a single charge, even with moderate to heavy use. It’s perfect for people on the go.
The camera system is great for the price. The main lens takes crisp, clear shots in good lighting, and the selfie camera does a solid job for video calls and social media. It won’t compete with flagship phones, but it’s more than enough for everyday phone use.
One of the best things about this phone is its battery life. I can easily go a full day (and then some) on a single charge, even with moderate to heavy use. It’s perfect for people on the go.
The camera system is great for the price. The main lens takes crisp, clear shots in good lighting, and the selfie camera does a solid job for video calls and social media. It won’t compete with flagship phones, but it’s more than enough for everyday phone use.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Hey hey Lou Lou,
Thanks for your wonderful feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. You have highlighted all the greatness you can discover with the Galaxy A16 5G! We are excited that it is surpassing your expectations. If you ever notice some slowdown, go to Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. This is a quick clean-up for your phone. We’re honored to have you on this journey. Experience more with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thanks for your wonderful feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. You have highlighted all the greatness you can discover with the Galaxy A16 5G! We are excited that it is surpassing your expectations. If you ever notice some slowdown, go to Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. This is a quick clean-up for your phone. We’re honored to have you on this journey. Experience more with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This phone lags. You can't hear good. Its cheaply
on July 28, 2025
Posted by: Littlered333
[This review was collected as part of a promotion.] Ai doesn't even work on this phone. You can't talk and it text. Its the worst phone I have ever had
Value
1
Response from Samsung USBy R&R, August 5, 2025
What’s up Littlered333,
Thanks for sharing your thoughts on the Galaxy A16 5G. It features an impressive 6.7-inch Super AMOLED display and a slim 7.9 mm body, making it one of the most stylish phones in its price class. While it doesn't have the complete Galaxy AI rollout, it offers many features to improve your user experience. We recommend visiting an online resource linked below for detailed information about your device. We appreciate your review and thank you for choosing Samsung!
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G. It features an impressive 6.7-inch Super AMOLED display and a slim 7.9 mm body, making it one of the most stylish phones in its price class. While it doesn't have the complete Galaxy AI rollout, it offers many features to improve your user experience. We recommend visiting an online resource linked below for detailed information about your device. We appreciate your review and thank you for choosing Samsung!
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and works well
on July 28, 2025
Posted by: Maggie
[This review was collected as part of a promotion.] The Samsung phones work well and take good pics and great video chat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone!
on July 28, 2025
Posted by: Egolyn
[This review was collected as part of a promotion.] This is the newest phone that I've had in a while and it did not disappoint! The battery life is long-lasting, the graphics are clear. The phone does not lag when I play games or have a bunch of chrome tabs open. My favorite feature is the camera. It takes wonderful pictures! I've also been using Galaxy AI to search up recipes or anything that I wonder about through the day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good stuff
on July 28, 2025
Posted by: CMB26yy
[This review was collected as part of a promotion.] Its good hehebehejejehdbbdkdbdjdbdbdjdjdjdjdjdjdjdbdjdbdjdjd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features and amazing battery life
on July 28, 2025
Posted by: Ghxst13
[This review was collected as part of a promotion.] Its an amazing device over all. Great quality and long lasting battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use
on July 28, 2025
Posted by: Lala2lit
[This review was collected as part of a promotion.] I love this phone it's easy to use and has great features you can even customize easily i love the galaxy AI feature the most..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst product ever from Samsung
on July 28, 2025
Posted by: Venki55
[This review was collected as part of a promotion.] Touch screen freezes many time. Device is poor in quality.
I didn't face any such issues in my previous Samsung device. It's completely not worth.
I didn't face any such issues in my previous Samsung device. It's completely not worth.
Value
1
Response from Samsung USBy R&R, July 30, 2025
Hola Venki55,
Your insights on the Galaxy A16 5G are really helpful! When your Galaxy phone freezes or crashes, it can be quite annoying, but the good news is that most concerns can often be fixed easily at home. Simple steps like rebooting and keeping your software up to date can make a big difference in preventing these problems. To check for updates, just swipe down with two fingers from the top right corner of your screen, then tap the Settings icon. From there, go to either Software update or System updates, whichever your device shows. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, though on some devices, you might need to tap 'Download now'. After the download, follow the prompts to install the update. Staying current with updates helps keep your device running smoothly and efficiently. Thanks so much for sharing your thoughts and being part of our community—Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Your insights on the Galaxy A16 5G are really helpful! When your Galaxy phone freezes or crashes, it can be quite annoying, but the good news is that most concerns can often be fixed easily at home. Simple steps like rebooting and keeping your software up to date can make a big difference in preventing these problems. To check for updates, just swipe down with two fingers from the top right corner of your screen, then tap the Settings icon. From there, go to either Software update or System updates, whichever your device shows. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, though on some devices, you might need to tap 'Download now'. After the download, follow the prompts to install the update. Staying current with updates helps keep your device running smoothly and efficiently. Thanks so much for sharing your thoughts and being part of our community—Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US