Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Simple and easy to use from the word go
on September 18, 2025
Posted by: TheOldman1290
[This review was collected as part of a promotion.] Use the phone for everyday use. Meets all my expectations without any issues. Still learning how to best use AI but haved used it easily to create a fun wallpaper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great features, amazing camera
on September 18, 2025
Posted by: AshIsStarlost
[This review was collected as part of a promotion.] i really like my galaxy a15. it's got some great assets to it, and i really enjoy that camera quality. the only reason i put 4 stars instead of 5 is because it's slow occasionally out of nowhere. otherwise, it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Features work good
on September 18, 2025
Posted by: Speakeasy
[This review was collected as part of a promotion.] Takes good photos, slow movement without update. Features and apps work wonders sometimes
Slow with some apps not working
Slow with some apps not working
Value
3
Response from Samsung USBy R&R, September 22, 2025
Hi Speakeasy, Thank you for sharing your feedback about your Galaxy A16 5G. We appreciate hearing from our customers and learning from their experiences. If you're experiencing slow response times, clearing the cache and optimizing your device with Device Care might help. Please visit the linked online resource to learn more about how to keep your device running smoothly. The Galaxy A16 5G features a responsive display and efficient multitasking. Thanks again for being a Samsung user. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this.phone
on September 18, 2025
Posted by: LiyahisHappy
[This review was collected as part of a promotion.] I love Samsung I must admit I have had other phones even the new razor and perfer this Samsung a16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 18, 2025
Posted by: HCGJCGICIGCIGXIHCYI
[This review was collected as part of a promotion.] The Galaxy AI is really good.I like it and it helps me get around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature easy to navigate
on September 18, 2025
Posted by: Mdj2113
[This review was collected as part of a promotion.] Love the ai and camera good forsomeonewhohasbeendoingthatforsomeoneelse
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it better than my last phone
on September 18, 2025
Posted by: littleblondiesmith53098
[This review was collected as part of a promotion.] The games are really good than my last phone i had and I actually don't have a problem trying to type or spelling words the wrong way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad service
on September 18, 2025
Posted by: AnthonyVR
[This review was collected as part of a promotion.] Cuts off my mobile data when I'm playing a game. Hate it but love the phone
Value
1
Response from Samsung USBy R&R, September 22, 2025
Ahoy AnthonyVR, Thank you for reaching out and sharing your experience with your Galaxy A16 5G! We understand how important a steady connection is, and we’re here to help. Sometimes, a quick network reset or settings refresh can make a big difference. To reset your SIM card, just go to Settings, tap Connections, then SIM card manager. Switch off SIM 1, confirm with OK, then turn it back on. You can also try resetting your network settings—just remember, this will erase your Bluetooth pairings and Wi-Fi networks. To do that, open Settings, go to General Management, tap Reset, and select Reset Network Settings. Enter your PIN or password if prompted, then tap Reset. Afterward, you can test your mobile connection. For more tips on keeping your device connected smoothly, check out the link below. We truly appreciate your review! Your experience matters a lot to us—thank you for being part of the Samsung family. Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US