Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
Overall, A Good phone
on September 15, 2025
Posted by: Violet
[This review was collected as part of a promotion.] I used to own an S24 before I lost it. And to be honest; this Galaxy A16 is remarkable in how similar it is. I truly thought when getting this phone that I'd be disappointed with it; but I almost feel like I never lost the phone at all! The speed of the phone is excellent and abilities of the phone are amazing. Doing everything I loved on my S24 feels seamless and the same on this one. I couldn't be happier with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great durable device
on September 15, 2025
Posted by: SUP3RMAN505
[This review was collected as part of a promotion.] I use my Galaxy A16 for calls,Gaming,and social networking. I was hesitant to pay that much at first but I'm glad I did. I've dropped the phone off a 2nd story balcony and got one tiny crack in my screen. I love this device. Also the Galaxy AI is pretty cool u enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far best samsung device I've had
on September 15, 2025
Posted by: Jordan
[This review was collected as part of a promotion.] I love using the galaxy AI feature to just vent to my phone sometimes when I can't find my person to talk to, lol. Helps soothe me until I can get a hold of someone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camras and games graphics
on September 15, 2025
Posted by: ARTTIC
[This review was collected as part of a promotion.] It respondes perfect everytime i touch the screen and it never gives me problems
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not good at all
on September 15, 2025
Posted by: Chtissu
[This review was collected as part of a promotion.] I am not happy with the phone or the services provides I feel like the phone not worth the money that I put out for it the service is not that great as well
Value
1
Response from Samsung USBy R&R, September 19, 2025
Hey Chtissu, We appreciate your honest feedback on the Galaxy A16. This device was designed to deliver reliable everyday performance while offering Galaxy features that keep life organized and connected. While your experience suggests it didn’t fully align with your expectations, many find value in its balance of core functionality, design, and smart features to support your daily tasks. Each release helps us evolve further, building on feedback like yours to enhance what future Galaxy devices bring to our customers. Thank you for choosing to be a part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Still learning device. Good overall
on September 15, 2025
Posted by: WishyWashy20
[This review was collected as part of a promotion.] reviewed device. Still unsure. security for device sharing is not secure enough. Still under review and learning device.
Value
3
Response from Samsung USBy R&R, September 18, 2025
Hi there WishyWashy20, Thanks so much for sharing your thoughts about your Galaxy A16 5G! We're happy to let you know that Knox Security is integrated directly into your device's hardware, helping to keep your important data like passwords, biometrics, and PINs safe and secure. You can feel confident knowing your device is well protected. If you ever have questions or just want to explore more about your device, our friendly Samsung Support Team is here to help. We truly appreciate your review and are grateful you chose Samsung! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: VibrantRabbit53
[This review was collected as part of a promotion.] I use my Samsung for everything from streaming to even an extra remote for my TV.. because I lose my remote all the time
Love the phone would love 20 more just like it
Love the phone would love 20 more just like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lighter than my last phone
on September 16, 2025
Posted by: TreatD3aler
[This review was collected as part of a promotion.] My Galaxy A16 it's a little different from me, i am still learning the new features and some of the apps.
I've only had this phone for a few days now. I don't know if this galaxy is a Galaxy AI. I do know that it has AI built into it, and I kind of like some of the things that it does, such as creating ways to write, or do your pictures. My phone is used for gaming, for doing surveys, taking pictures and videos, watch videos and to create blogs or what not for my recipes. I am trying to set up my own business, and maybe this will help me.
I've only had this phone for a few days now. I don't know if this galaxy is a Galaxy AI. I do know that it has AI built into it, and I kind of like some of the things that it does, such as creating ways to write, or do your pictures. My phone is used for gaming, for doing surveys, taking pictures and videos, watch videos and to create blogs or what not for my recipes. I am trying to set up my own business, and maybe this will help me.
Value
4
Written by a customer while visiting Samsung US