Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Sweet phone
on September 15, 2025
Posted by: Mesagonzo1
[This review was collected as part of a promotion.] Really good phone good camera easy to navigate use overall a good phone Bluetooth headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It's not a A16 5G, it's an A10
on September 15, 2025
Posted by: Terry5
[This review was collected as part of a promotion.] I use for research. Tickets for hockey. It is slow and has no storage cause I don't have a Sim card. Using tracfone for data, but that's not the problem. One phone call makes the battery go from 100% to 30 %. Charges slow and I want a replacement.9
Value
1
Response from Samsung USBy R&R, September 18, 2025
Hi there Terry5, Thank you for sharing your thoughts on the Galaxy A16 5G! We love hearing from our users and learning how we can make your experience even better. Noticing some sluggish response times? A quick cache clear and a run-through of Device Care might just do the trick. The Galaxy A16 5G is designed with a snappy display and smooth multitasking; so if it’s feeling a bit sluggish, clearing your device's memory can give it a fresh boost. Just head to Settings > Device care > Memory, then tap 'Clean now' to shut down background apps and free up space. Want certain apps to keep running in the background? Tap 'Excluded apps' and add your favorites so they stay active even when you optimize. For more smart tips on keeping your device in top shape, check out the handy online article linked below. Thanks for choosing Samsung. Happy to help your Galaxy stay awesome! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Product has lots of problems
on September 15, 2025
Posted by: Monkbutt
[This review was collected as part of a promotion.] I have the galaxy a16 I've had it since April 2025, at first the phone worked good not great but good. After about a month the phone started to lag and slow down. Music started sounding like an old scratched CD. Texts and calls wouldn't come in right and when they did it would be hours sometimes days later sometimes wouldn't come in at all. Honestly one of the worst phones I've ever had I would not recommend this phone.
Value
2
Response from Samsung USBy R&R, September 18, 2025
How is it going Monkbutt, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share it with us. If you're experiencing performance delays, try checking for the latest software updates, as they often include performance improvements. The A16 5G is designed to deliver smooth everyday use with features like an adaptive processor and optimized One UI experience. Please review the link provided below to learn more about how to update your device. We thank you for your review. Thanks again for being a Samsung customer. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
It's just ok
on September 15, 2025
Posted by: Naveha24
[This review was collected as part of a promotion.] My review is based on the fact that I changed my carrier and the Samsung Galaxy S series I had wasn't compatible due to it's age. I received this A16 5G from my new carrier, however, I feel like it is a cheap phone. It doesn't hold a charge like my Samsung S series which still holds a great charge even though it's older. This phone gets hot and I am just playing small games on this phone. I do not stream movies or TV on my phone. I've always been a fan of Samsung Galaxy and I still am, however, this phone isn't fabulous. You get what you pay for!
Value
2
Response from Samsung USBy R&R, September 18, 2025
Hiya Naveha24, Thank you for your feedback on your Galaxy A16 5G phone. We appreciate you taking the time to share it with us. If you notice heating, keeping your software up to date ensures you get the latest performance enhancements. The A16 5G is designed to provide consistent performance with Galaxy optimization features. Thanks again for being a Samsung customer. -Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is very efficient and fast.
on September 15, 2025
Posted by: Hanskie
[This review was collected as part of a promotion.] I use my device for just about everything. My alarm, chatting, texting, taking awesome photos, and more. The Galaxy AI is great tool I use to help me figure out all kinds of information. I definitely could not exist without it. Im looking forward to an upgrade to see what else Galxy series has to offer. I just wan t say Thank You to whole Galaxy team. I appreciate you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extreme Great and Affordable
on September 15, 2025
Posted by: JesusFriend
[This review was collected as part of a promotion.] I am super amazed in the quality of this phone not only is the imaging and picture quality great but the simplicity of having such great apps at hand like microsoft copilot is such a blessing for work and personal scheduling. Their screenshot quality is super simple which I love !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is just what I needed since I retired
on September 15, 2025
Posted by: Jerzzzjoenj
[This review was collected as part of a promotion.] Great samsung A series phone
Excellent android OS 15 & 7UI
& 5G too
Been with samsung phones
For over 5 years now
Just what I needed now that I'm
Retired
Excellent android OS 15 & 7UI
& 5G too
Been with samsung phones
For over 5 years now
Just what I needed now that I'm
Retired
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!
on September 15, 2025
Posted by: Heather
[This review was collected as part of a promotion.] I work at a school and I also have children, so I have so many apps downloaded. The memory available is great and the camera takes such great pictures! I love this phone! It's perfect!
Value
5
Written by a customer while visiting Samsung US