Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
2
sensor problems with the screen
on February 11, 2025
Posted by: Okiehoss86
[This review was collected as part of a promotion.] This phone is the worst galaxy I've ever had I'm disappointed galaxys usually are top notch this one isn't however the screen is the strongest I've ever seen
Value
2
Response from Samsung USBy R&R, February 14, 2025
Hey Okiehoss86,
We are just happy to hear from you and thank you for sharing your insight on your Galaxy A16 5G. It is built with durability in mind. If your phone screen is taking longer than expected to respond to your touch, adjusting your device’s screen sensitivity may help. You can turn on Touch sensitivity to increase the screen's responsiveness. Navigate to and open Settings, then tap Display, and then tap the switch next to Touch sensitivity. You can find other ways that may be useful in the articled titled, “Galaxy phone or tablet's screen is frozen or responds too slowly.” Samsung is always working to enhance the experience across all devices, ensuring they deliver the performance and reliability you expect. Thank you again for sharing your experience with us and allow us the opportunity to hear from you. Thank you for choosing to be a part of the Samsung Team.
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We are just happy to hear from you and thank you for sharing your insight on your Galaxy A16 5G. It is built with durability in mind. If your phone screen is taking longer than expected to respond to your touch, adjusting your device’s screen sensitivity may help. You can turn on Touch sensitivity to increase the screen's responsiveness. Navigate to and open Settings, then tap Display, and then tap the switch next to Touch sensitivity. You can find other ways that may be useful in the articled titled, “Galaxy phone or tablet's screen is frozen or responds too slowly.” Samsung is always working to enhance the experience across all devices, ensuring they deliver the performance and reliability you expect. Thank you again for sharing your experience with us and allow us the opportunity to hear from you. Thank you for choosing to be a part of the Samsung Team.
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's great and fast
on February 11, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] I use my phone literally everyday for school work ,making calls and texting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone..great features great camera aweso
on February 11, 2025
Posted by: Bonesr22
[This review was collected as part of a promotion.] My phone helps me daily with work ..I use the internet to look up parts .maps .watch removal and installation instructions. Stram repair videos. Message ppl.it erases stuff automatically. And is as quick as a laptop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung A16 Review
on February 11, 2025
Posted by: JBsGirl
[This review was collected as part of a promotion.] I absolutely love it. It is awesome, it has great streaming, it gooks to my TV and speakers for seamless streaming. The camera takes amazing pictures. I usually do t spend this much on phones but I am so glad I did. It is the best phone money can buy. I haven't had any problems with it since I got it. Thank you so much!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device is very great with features
on February 11, 2025
Posted by: Ritchy
[This review was collected as part of a promotion.] Good in memory camera are not bad it feels like a cheaper version of the s24 I was using s23 and for the price it is unbeatable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung, been using them for years
on February 11, 2025
Posted by: Ditzy22
[This review was collected as part of a promotion.] Camera is amazing, easy to use and understand even for someone struggling with technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I like my Galaxy A16 5G Phone, Just Don't like the way I was lied about the up charges and add on that no one Explains anything to you and expect for the customers to just figure it out on their own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16 5G is phenomenal
on February 11, 2025
Posted by: Ford67
[This review was collected as part of a promotion.] The Galaxy A16 5G I personally own is the best phone I have ever owned. It seamlessly streams between all of my apps and never bogs down. It's memory and processing are so seemingly simple I'm never slowed down or frustrated, everything is quick and clear . Refreshingly, I'm able to count on my Galaxy A16 5G with never a second thought or a hassle. I wish everything else in my life were as excellent.
Value
5
Written by a customer while visiting Samsung US