Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
Love Samsung Galaxy phones
on September 15, 2025
Posted by: Scooterbutt85
[This review was collected as part of a promotion.] Galaxy Ai is a nice new feature. I love Samsung Galaxy galaxy phones. All u e ever owned
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device for anyone!
on September 15, 2025
Posted by: MomofFive
[This review was collected as part of a promotion.] I love my galaxy A16. It helps my daily life tremendously. Recently I've been utilizing Galaxy AI and its been a game changer for me. I use Galaxy AI to help plan my family's meal menu for the week and it even helps make a shopping list for me. I have even used Galaxy AI to help give me ideas for activities and games to keep them busy using items or supplies I have at home. The phone runs smoothly and the battery life is better than any phone I've had before. The camera takes great pictures and has so many modes to capture the best shots of some of the most important moments in our lives. It has so many productivity features for everyone. This phone honestly would could cover anyone's needs in a device. Its great for busy parents, corporate workers, or even older people who need a device that's easy to use and understand. Its great to use for work, gaming, streaming..
you name it. I truly recommend it. The best feature in my opinion is its a tough phone and has survived many "accidents" with my children. Its never cracked, chipped or broken. It would really work great for anyone.
you name it. I truly recommend it. The best feature in my opinion is its a tough phone and has survived many "accidents" with my children. Its never cracked, chipped or broken. It would really work great for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Could be a lot better
on September 15, 2025
Posted by: Beehave
[This review was collected as part of a promotion.] I use this device for a littlemof everything. Streaming music seems to be ok for about a good hour before its starts to lag. Bluetooth won't stay connected to my galaxy watch.
Streaming movies i haven't tried yet.
My calls dont always come through but that could be a service provider issue.
Camera and sound is 4 out of 10.
Streaming movies i haven't tried yet.
My calls dont always come through but that could be a service provider issue.
Camera and sound is 4 out of 10.
Value
2
Response from Samsung USBy R&R, September 17, 2025
Ahoy Beehave, Thank you for letting us know how it is going with your Galaxy A16 5G. We love to hear from our users to gain a better understanding of how our devices are performing for you so we have the opportunity to learn. As you mentioned, your device can stream well before lag begins. For optimal performance, consider optimizing your device in Device Care via the Settings app on your phone before streaming. If your device isn't staying connected via Bluetooth, please ensure the software for both devices is up to date. You can clear the Bluetooth data cache on your phone to fully reset Bluetooth. To do this, open Settings, then swipe to and tap Apps. Tap the Sort icon (the down arrow with three vertical bars), then tap Show system apps. Tap OK, and all the system apps will appear in the list. Tap Bluetooth, then Storage, and then tap Clear data. Confirm by tapping OK. To learn more about establishing a good Bluetooth connection, check out the article linked below. If you have any questions or need further assistance, please don’t hesitate to reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung. Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Its an upgrade
on September 15, 2025
Posted by: Sunnyflower
[This review was collected as part of a promotion.] I just really love my phone/ I watch alot of tv, and I play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely a great phone
on September 15, 2025
Posted by: Mercer2354
[This review was collected as part of a promotion.] The A16 phone is one of the best phones ive ever used/had, its very fast, reliable, and has really good features, I use my phone every day for all kinds of things, I play a lot of games on it, stream music all day every day, I also use it for different movie streaming apps and it doesn't lag or anything, whenever I get a new phone i never have to think about which phone I want because I already know that im always going to get a Samsung galaxy phone, they are the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has worked great for both me and my dau
on September 15, 2025
Posted by: Jokerann
[This review was collected as part of a promotion.] Galaxy phones have always worked great for me. I use it for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Unexpected but not unwelcome
on September 15, 2025
Posted by: Thunderson1920
[This review was collected as part of a promotion.] I literally walked into the store and asked for the cheapest phone they had. This is what I got. I was expecting a "band-aid" until I could afford something better. But I was pleasantly surprised. It does everything i need it to. I am active duty military and so use data, and hot spot quite frequently as I travel. Everything runs fine with it. The only problem i have ran across is that it get really hot if I keep data turned on. But that seems to be a normal problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a16 review
on September 15, 2025
Posted by: DevineJen
[This review was collected as part of a promotion.] Love my galaxy AI a16, great phone easy to use. Fast and reliable. AI features help make internet for me alot better. Good picture quality front and back cameras. Love Samsung phones always the best!
Value
5
Written by a customer while visiting Samsung US