Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Galaxy a16
on September 15, 2025
Posted by: Rebecca
[This review was collected as part of a promotion.] My galaxy phone is b great, I love the Gemini feature. I would never go back to a distant brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Whias2whias
[This review was collected as part of a promotion.] I love all of the features on my phone. Especially the galaxy AI it's features are especially helpful when I need to do some research.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but id love phones and im a single mom
on September 15, 2025
Posted by: Haler3alerI
[This review was collected as part of a promotion.] It works good just a bit slow and hard to type im use to iphones by my ex took mine and the money would help me get one and id give my son this one
Value
3
Response from Samsung USBy R&R, September 18, 2025
Hello Haler3alerI, Thank you for your feedback. The Galaxy A16 5G was designed with you in mind—and we’re happy to hear it’s meeting your expectations! Your Galaxy A16 5G is built to handle everyday tasks smoothly. If you notice lag, try opening Device Care in Settings to close background apps and free up storage—it’s a built-in performance booster. We appreciate you taking the time to leave a review. We thank you for choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
My Samsung A16
on September 15, 2025
Posted by: MyCrazyCellularDevice
[This review was collected as part of a promotion.] My Samsung A16 has a A1 Samsung that is so helpful in my every day needs.
The phone has great internal storage and it does have a decent processor speed.
The phone has great internal storage and it does have a decent processor speed.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hey MyCrazyCellularDevice, Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. The RAM/storage options include 4GB RAM and 128GB storage with the option of expandable storage via microSD. We are glad your device is meeting all your mobile needs. We’re honored to have you on this journey. Experience more with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use and had great features
on September 15, 2025
Posted by: Samuel222
[This review was collected as part of a promotion.] Galaxy ai is helpful and helps ne do things hand free like getting directions when driving and pictures are nice and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Chavez
[This review was collected as part of a promotion.] Games calling social media and ai is not to bad the camera and pictures quality is pretty good most all samsung products are good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works very good and not laggy
on September 15, 2025
Posted by: TimmyisJimmy
[This review was collected as part of a promotion.] It is the best phone I've ever had. It's never waggy it games very well and it's a lot bigger than my old phone I really enjoyed this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good features
on September 15, 2025
Posted by: BeeG22
[This review was collected as part of a promotion.] Great features for gaming, streaming videos and can cast the screen on to other devices. Ai features are easy to use and help with hands free for diving
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hello BeeG22, Thank you for reaching out and sharing your insight on your Galaxy A16 5G. The Galaxy A16 5G exceeds expectations with a stunning 6.7″ Super AMOLED display and a slim, 7.9 mm body. It makes any gaming session immersive, and the SmartView option lets you mirror your phone's screen to a TV or other compatible display so your gaming experience can continue. You can share photos, videos, and other content from your phone onto a larger screen, which is useful for presentations, watching videos, or sharing with a group. Although the Galaxy A16 5G does not feature Galaxy AI, it still provides key Galaxy features like a long-lasting battery, vibrant display, and reliable performance. We appreciate you sharing your experience with us and are happy to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US