Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
I love my phone, has great features and easy to us
on September 15, 2025
Posted by: WakeA19
[This review was collected as part of a promotion.] This phone has been a life saver with work. And with galaxy AI it makes getting questions answered easy and simple. Never get left with an answer to my problems at work and at home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A16 has amazing features and uses
on September 15, 2025
Posted by: Holo30
[This review was collected as part of a promotion.] The Samsung Galaxy A16 delivers a sleek design, vibrant display, and long-lasting battery for all-day use. Its advanced cameras capture sharp photos and videos, while smooth performance supports multitasking, gaming, and streaming. It also has a reliable security and generous storage, the A16 is built for productivity, entertainment, and staying connected with ease. When ever I played a game using this device it exceeds expectations even with a chip that isn't made to run high performance games. Games are able to run smoothly, fast and have experience any down quality or slow performance. Streaming is also a must with this phone as it's speakers are able to make Streaming services amazing with this phone as it also complies the same with movie watching. Overall the A16 has a bundle of feature with amazing uses and amazing performance when wanting to do things you absolutely love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I don't recommend
on September 15, 2025
Posted by: SpeedyGonzalez
[This review was collected as part of a promotion.] I've struggled with this phone since day one. It lags alot. Moves even slower, I got it for free with my phone plan, I would not spend a single dime on this phone
Value
1
Response from Samsung USBy R&R, September 17, 2025
Hi there SpeedyGonzalez, Thanks for sharing your feedback on your Galaxy A16 5G! Galaxy devices have handy tools like Device Care that help keep everything running smoothly. A quick optimization in Settings can free up memory and boost speed right away. The Quick optimization feature helps improve your device's performance by finding apps that use too much battery. It also clears out unnecessary files, deletes unneeded data, scans for malware, and closes background apps. Optimizing your phone is simple and quick. Just go to Settings, swipe to and tap Device Care, then tap "Optimize now," and finally, tap "Done." For more tips on keeping your device in top shape, check out the online article linked below. We appreciate having you as part of the Samsung family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
My A16 Samsung Phone Review
on September 15, 2025
Posted by: Ilovebrownies40000
[This review was collected as part of a promotion.] This phone is budget friendly, you dont need a lease to get it, it works fine. It needs some improvement, it would be great to have a videocall option. I like it, its ok.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hello there Ilovebrownies40000, Thanks so much for sharing your thoughts on your Galaxy A16 5G! It’s wonderful to hear that the device’s performance matches your expectations for smooth and practical use. There’s so much you can do with your Galaxy A16 5G, exclusive features and services that truly set it apart from non-Samsung phones. Whether it’s securely sharing sensitive files with Private Share, tracking your fitness goals with Samsung Health, automating your device with Modes & Routines, or multitasking more effortlessly with Multi Control, you’ve got a lot of exciting options to explore! For more helpful tips and information, be sure to check out the online guide linked below. We genuinely appreciate you choosing Samsung and being part of our community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Galaxy Cell Phone 💜
on September 15, 2025
Posted by: KitKat
[This review was collected as part of a promotion.] My Samsung Galaxy cell phone allows me to use the option of Galaxy Al, which is great because it actually does help look into a lot of things on the Internet and so much more.
I love my Galaxy and have had this same phone for over 6 years and it still works the same as when I bought it at first, GREAT!!!!
I have referred several people over the years to go and purchase this same phone and they all have saw their selves how great it is from seeing and using mine.
I love my Galaxy and have had this same phone for over 6 years and it still works the same as when I bought it at first, GREAT!!!!
I have referred several people over the years to go and purchase this same phone and they all have saw their selves how great it is from seeing and using mine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung
on September 15, 2025
Posted by: Nicholas
[This review was collected as part of a promotion.] This is the best model Samsung I've owned so far. It's fast has a great camera and the battery lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on September 15, 2025
Posted by: My2sons
[This review was collected as part of a promotion.] I love using AI when I do some of my school work and use it everyday in personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool device. Needs an easier way to screenshot.
on September 15, 2025
Posted by: Love2Sing
[This review was collected as part of a promotion.] Why mention AI? I need more information on AI usage.
Value
5
Written by a customer while visiting Samsung US