Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
A little slow
on September 15, 2025
Posted by: 2prophets
[This review was collected as part of a promotion.] I use my Samsung for everything streaming Internet calls messaging overall it's great phone it's a little slow but I like my A16
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
MY GALAXY A16 5G
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My A16 5G is a very good device, a good size to be used and handled safely with one or two hands, the camera takes very good quality photos that I compare to my S23 and they are very, very good, using Gemini as my GALAXY AI makes my day easier, you just ask for help and it always supports you with good results.... the internal memory has enough capacity but the RAM is very little, although it works very well with 4GB it could improve a lot with an extension to 6GB as I use it in my GALAXY A22 but if you use 8GB the phone would be amazing. My A16 5G is a very good device, a good size to be used and handled safely with one or two hands, the camera takes very good quality photos that I compare to my S23 and they are very, very good, using Gemini as my GALAXY AI makes my day easier, you just ask for help and it always supports you with good results.... the internal memory has enough capacity but the RAM is very little, although it works very well with 4GB it could improve a lot with an extension to 6GB as I use it in my GALAXY A22. But if you use 8GB, the phone would be amazing. The battery lasts incredibly long. I use the phone daily with all its functions because I also work with it, but it's amazing how long it takes to discharge.
In general, I love the A16 5G phone in almost every way, only the RAM makes my rating 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it...........................
on September 15, 2025
Posted by: Phones
[This review was collected as part of a promotion.] I love it best phone.....................,, ,,,,,,,,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality of a phone
on September 15, 2025
Posted by: TexasBeauty92
[This review was collected as part of a promotion.] I have always loved Samsungs wont ever switch but this phone is horrible it lags glitches cant make calls. I am always on the road and Its horrible everywhere I go I dont have the money to keep buying new phones but this phone im close to about just throwing in the trash cant play nothing cant have 2 windows open or to apps open because it causes the phone to slow down it over heats. Over all just dkne with this phone.
Value
1
Response from Samsung USBy R&R, September 16, 2025
Howdy TexasBeauty92, Thanks so much for keeping us updated on your Galaxy A16 5G! To help you get the most out of your device, try using the Device care feature. It provides a helpful overview of your battery, storage, and RAM, making it easy to see how everything's functioning. Plus, you can set it to automatically optimize your phone or tablet, ensuring it runs smoothly and quickly. The Quick optimization option is a great way to improve performance; it checks for apps that may be using too much battery, cleans out unnecessary files, scans for malware, and closes background apps. Taking a moment to optimize your device is quick and simple. Just go to Settings, swipe to and tap on Device care, then tap Optimize now and hit Done. You're all set to enjoy a smooth, fast experience! For more information, please check out the online resource linked below to keep your device running as smoothly as possible. Thank you for your reveiew. We appreciate you choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on September 15, 2025
Posted by: 052666
[This review was collected as part of a promotion.] Phone is really simple to utilize and the AI system in it is awesome. Overall I'm super satisfied with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good phone
on September 15, 2025
Posted by: Belladog
[This review was collected as part of a promotion.] This A16 replaced my A10 and it's faster, easy to handle. I use it for mail, banking, news, checking stocks, etc. There is one thing that annoys me though. SMS messaging has been replaced by RCS chats all of a sudden and some messages do not get to me because of that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 15, 2025
Posted by: Lildthagod
[This review was collected as part of a promotion.] Thia phone is great for streaming and gaming. I like the feel of it when I hold especially with the case I have. I really like the home screen layout simple and sleek. The overram design of the phone is simple and sleek honestly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is ok but it freezes alot
on September 15, 2025
Posted by: Bunnybones
[This review was collected as part of a promotion.] It's ok for gaming and looking at videos but often freezes alot and when you leave the app most times it's still playing the sound so you have to turn your phone off it also drops service alot it's sometimes slow with loading applications. The AI features are cool but I don't use them alot
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hey there Bunnybones, Thank you for reaching out and sharing your experience with your Galaxy A16 5G. With an adaptive, more enhanced processor, the A16 5G provides reliable performance whether you’re streaming, gaming, or switching between apps. However, to keep your device running smoothly, especially before heavy use like gaming or streaming, or if you plan to use an app for an extended period, a quick optimization can close any apps still running in the background. The Quick optimization feature enhances your device's performance by identifying apps that drain battery. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is easy and fast. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. To learn more about maintaining your device’s best performance, check out the online article linked below. We appreciate your feedback and thank you for choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US