Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This product is fast and up to date .
on September 15, 2025
Posted by: Realr3dd18728
[This review was collected as part of a promotion.] Also I would like to add that the 5g uc network works exceptionally and galaxy Ai works great with reminding me to do things aswell as suggesting things for me to look at that are interesting to only me. I love Samsung devices and would like to add that Samsung has never let me down all the way back to Samsung galaxy 5 with the fast charging USB that are only for the galaxy 5. I LOVE SAMSUNG AND HOPE SAMSUNG LIVES LONG AND PROSPEROUS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Jesslynn
[This review was collected as part of a promotion.] Great phone, I use it for work alot of the time and it has plenty of storage very happy with purchase! Samsung is the best brand of phone ever 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very disappointed ☹️
on September 15, 2025
Posted by: TamiCraw84
[This review was collected as part of a promotion.] I use my Samsung Galaxy a16 5g mostly for pictures because unfortunately that's about the only good thing about this phone. I have had several Samsung Galaxy's in the past, including two or 3 of the active series. I never had any problems with my previous Galaxy phones. This one freezes and the Galaxy AI doesn't work half the time.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hi TamiCraw84, Thank you for sharing your thoughts with your Galaxy A16 5G! We're glad to hear how your device is handling everyday tasks so we can learn more based on your experience. If you ever notice it lagging a bit or freezing up on you, try opening Device Care in Settings to close background apps and perform a quick optimization. That's a handy built-in feature to boost performance. For more tips on keeping your device in tip-top shape, check out the helpful online resource linked below. We hope you continue to enjoy capturing beautiful moments with your triple stacked camera system, especially the 50MP main camera that makes your photos even more stunning. Thank you again for your review; we truly appreciate you choosing Samsung! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy review
on September 15, 2025
Posted by: Blue11
[This review was collected as part of a promotion.] Galaxy ai ive had my phone for months now no problems
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tons of space
on September 15, 2025
Posted by: Wildrazzadazz
[This review was collected as part of a promotion.] Phone was surprisingly well priced and runs very well. It has a ton of space compared to my last phones. Runs my games fast. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera bogs it down
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Overall good phone, but the camera being open can lock the whole thing up. Galaxy AI was handy in designing a template for a project I did for my mom.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung a16 5g
on September 15, 2025
Posted by: Nickr1
[This review was collected as part of a promotion.] Phone is a horrible device loading and booting. Each app takes forever, do not recommand.
Value
1
Response from Samsung USBy R&R, September 17, 2025
Hiya Nickr1, Thank you so much for sharing your thoughts on your Galaxy A16 5G! We truly appreciate you taking the time to let us know how it is going so far. If you ever notice some performance delays, especially when downloading or opening apps, try updating to the latest software; it often includes helpful performance boosts. The A16 5G is built to provide smooth everyday use, thanks to features like a more powerful processor and an optimized One UI. Keeping your software current and regularly optimizing your device can clear out old data, making everything respond more quickly. For more tips on keeping your phone running smoothly, be sure to check out the helpful online article linked below. Thanks again for being a valued Samsung customer! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Exceeds my needs
on September 15, 2025
Posted by: Dooger
[This review was collected as part of a promotion.] I use my phone for streaming, looking up info, calling and texting. That's it, pretty basic. A big jump from my last phone. Very happy with it
Value
5
Written by a customer while visiting Samsung US