Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4 out of 5
4.4
(5,174 Reviews)
Open Ratings Snapshot
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5 out of 5
5
Great affordable phone
on September 15, 2025
Posted by: Gege250
[This review was collected as part of a promotion.] I love the Samsung Galaxy A16. It's a great affordable phone. With all Samsung phones the camera works amazing. I can handle everything I need from my phone including watching videos while going through emails. The only thing I do not like is the biometric being on the side because I can not use fingerprint authentication with a case on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone
on September 15, 2025
Posted by: AAA84K
[This review was collected as part of a promotion.] Great for work streaming school and gaming. I use galaxy Ai occasionally. This phone has made me feel very tech savvy
Value
3 out of 5
3
Response from Samsung USBy R&RSeptember 17, 2025
Howdy AAA84K, Thank you for sharing your experience with your Galaxy A16 5G. Many users appreciate how the A16 5G manages daily apps with balance and reliability. With an adaptive processor, the A16 5G provides dependable performance whether you’re streaming, gaming, or switching between apps. While this model doesn’t have the full rollout of Galaxy AI, there are still many smart features that will enhance your user experience. We appreciate your feedback and thank you for being part of the Samsung community. -Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ok for the money
on September 15, 2025
Posted by: TeamUSave
[This review was collected as part of a promotion.] Galaxy AI A16 phone i ok for the money. Not a great phone but for the money its good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung galaxy everything i highly recommen
on September 15, 2025
Posted by: Purplequeen
[This review was collected as part of a promotion.] I love the AI feature it works great everything about this phone and all samsung galaxy devices are awesome they work great better than iphones which I can't stand iphones they suck . Anyway everyone in my family uses nothing but samsung galaxy products and devices. Highly recommend samsung galaxy products and devices to everyone i talk too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung Phone
on September 15, 2025
Posted by: Lynnspeaks
[This review was collected as part of a promotion.] I love my phone and all of the features it comes with. It is sleek and stylish with great functionality!! It has some AI features as well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has an amazing features
on September 15, 2025
Posted by: LolaBre
[This review was collected as part of a promotion.] My Samsung galaxy is amazing and I like that it run fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has a really good design
on September 15, 2025
Posted by: KrysBZE
[This review was collected as part of a promotion.] I like the exterior of the phone and sleek design. The camera quality is better than the A15 and the internet quality seems better. The GALAXY AI is better too and more efficient.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone
on September 15, 2025
Posted by: Ohioplaya44
[This review was collected as part of a promotion.] I use my Galaxy phone for everything streaming media music movies business and to look up what new things Samsung is coming out with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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