Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4 out of 5
4.4
(5,174 Reviews)
Open Ratings Snapshot
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
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Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4 out of 5
4
A16 phones
on September 15, 2025
Posted by: Mattkc
[This review was collected as part of a promotion.] Great phone all the way around for sure and you can't beat the price of it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone runs slow had it since March of 2025
on September 15, 2025
Posted by: Jlicia
[This review was collected as part of a promotion.] I recommend something better. It supposed to be galaxy 16 . Sometimes I have to reboot my phone just to make it run better. The only thing it up tpb3 to 4 times away. Besides that its a good phone
Value
3 out of 5
3
Response from Samsung USBy R&R, September 16, 2025
Hello Jlicia, Thanks so much for reaching out and sharing your thoughts about your Galaxy A16 5G! We're happy to hear you're mostly enjoying your phone and find it to be a great device to have. It truly is a fantastic addition to your tech collection if you’re seeking an affordable phone that covers all the essentials. With its 6.7″ Super AMOLED, FHD+, 90 Hz display and a slim 7.9 mm frame, your content will look smooth and immersive. The Galaxy A16 5G also offers handy tools to help manage speed and storage. If apps start feeling slow, a quick cache clearing in Settings > Device Care > Storage can often do the trick. Check out the article linked below for additional troubleshooting steps to help with keeping your device performing at its best. Thank you for being a valued part of the Samsung Galaxy family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Budget Phone
on September 15, 2025
Posted by: Ltmoores
[This review was collected as part of a promotion.] Good amount of storage for the price. Nice size screen and battery.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
It slowed down can't keep up
on September 15, 2025
Posted by: BLUE42
[This review was collected as part of a promotion.] The phone slows way down and doesn't keep up. Text calls and email. R delayed all the time phone back out of app on own. It really gets annoying
Value
1 out of 5
1
Response from Samsung USBy R&R, September 16, 2025
Howdy BLUE42, Thank you for reaching out to share how things are going with your Galaxy A16 5G. Designed to offer the perfect balance between entertainment and productivity, this device is packed with all the essential features you need and can trust. If your device slows down or doesn't perform as expected, the Quick Optimization feature can help boost its performance by finding apps that drain excess battery. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap Device Care. Tap Optimize now, then tap Done. Check out the online article linked below to learn more about how to keep your device running smoothly. Thank you for sharing your feedback. We appreciate you choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This device is great until it starts slowing down
on September 15, 2025
Posted by: MacdaddyC
[This review was collected as part of a promotion.] I never use galaxy Ai but it seems to wantbto work on my phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Summary2026
on September 15, 2025
Posted by: Morning2026
[This review was collected as part of a promotion.] This phone should only be used for making calls. It always needs updates, never enough storage even deleted half of my photos, emails and music. When I play my games, the phone will end the game. I've been on phone calls, and the other people can't hear me. Or the phone will say call dropped.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 17, 2025
Greetings Morning2026, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share your thoughts with us. The A16 5G is designed to provide smooth everyday use with features like an adaptive processor and optimized One UI experience. If you're experiencing performance delays or unexpected behaviors, consider using the optimize option on your phone before extensive use. To monitor your device's performance, you can use the Device care feature, which shows your battery, storage, and RAM. You can also automatically optimize your phone for better, faster performance. Go to Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. For more tips on keeping your phone running smoothly, check out the online article linked below titled, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We thank you for your review and for being a valued part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone rocks!
on September 15, 2025
Posted by: Txguy01
[This review was collected as part of a promotion.] Absolutely love the galaxy lineup. This one is highly affordable and comes with amazing specs for price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The Samsung A16: A Budget Phone
on September 15, 2025
Posted by: Meme05
[This review was collected as part of a promotion.] When I was in the market for a new phone, I had one main goal: find something that wouldn't break the bank but could still keep up with my busy life. After looking at dozens of options, the Samsung Galaxy A16 caught my eye, and I'm so glad it did. For its price, this phone is an absolute game-changer.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 17, 2025
Hi Meme05, Thanks so much for sharing your detailed experience with your Galaxy A16 5G! We're really happy to hear you're enjoying it. The processor is designed to handle the essentials like streaming, browsing, and staying connected smoothly. With its stunning 6.7″ Super AMOLED display and sleek 7.9 mm body, the Galaxy A16 5G truly stands out in style. We appreciate your review and hope you keep exploring all the great features of your Galaxy A16 5G. Enjoy every moment with it! Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/

-Ty

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Written by a customer while visiting Samsung US
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