Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
AWESOMENESS
on December 7, 2025
Posted by: Funguy
[This review was collected as part of a promotion.] Love this phone"
Great Quality 👍
SAMSUNG- ANDROID all the way
Great Quality 👍
SAMSUNG- ANDROID all the way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on December 7, 2025
Posted by: Summer
[This review was collected as part of a promotion.] Great Phone 📱 thank you very much"
Totally appreciate this
Totally appreciate this
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hiya Summer,
We appreciate your feedback on the Galaxy A16 5G and are glad it has given you a positive experience. Our goal is to develop smartphones that are reliable, enjoyable, and empowering in everyday life. Your kind words mean a great deal to us. Thank you for choosing Samsung.
-Ty
Samsung Support
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We appreciate your feedback on the Galaxy A16 5G and are glad it has given you a positive experience. Our goal is to develop smartphones that are reliable, enjoyable, and empowering in everyday life. Your kind words mean a great deal to us. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This great phone for everyone
on December 7, 2025
Posted by: Like2shop
[This review was collected as part of a promotion.] This is a great phone.This is have so many features. This is have good battery backup.this is affordable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable Phone With Great Everyday Performance
on December 7, 2025
Posted by: Rziser
[This review was collected as part of a promotion.] I have been using the Galaxy A16 5G as my main device for everyday tasks such as streaming, social media, browsing and managing work files. The performance of Galaxy AI has been smooth, and the 5G connectivity makes it easy to stay online when I need it. The display is bright and clear, which helps when watching videos or reading for long periods.
The battery life has been one of the strongest parts of my experience. It easily lasts through a full day of normal use without needing a charge. The phone also runs cool and handles multitasking well.
I also like having Galaxy AI features available, especially for quick translations and summarizing content. These tools make the phone feel more helpful in daily routines. Overall, the Galaxy A16 5G is a reliable device that fits well into both work and entertainment use.
The battery life has been one of the strongest parts of my experience. It easily lasts through a full day of normal use without needing a charge. The phone also runs cool and handles multitasking well.
I also like having Galaxy AI features available, especially for quick translations and summarizing content. These tools make the phone feel more helpful in daily routines. Overall, the Galaxy A16 5G is a reliable device that fits well into both work and entertainment use.
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hello Rziser,
Thank you for providing such a detailed account of your experience with the Galaxy A16 5G. It’s great to hear how well the device handles both work and entertainment with dependable performance, a durable battery, and useful Galaxy AI features. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
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Thank you for providing such a detailed account of your experience with the Galaxy A16 5G. It’s great to hear how well the device handles both work and entertainment with dependable performance, a durable battery, and useful Galaxy AI features. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on December 7, 2025
Posted by: Kikiwe
[This review was collected as part of a promotion.] Galaxy AI IS AMAZING AND I LOVE HOW THE RESPONSES TURN OUT TO MY BUSINESS EMAILS
Value
4
Response from Samsung USBy R&R, December 18, 2025
Hi there Kikiwe,
Thank you for sharing your experience with Galaxy A16 5G. Galaxy AI was built to support productivity, communication, and everyday efficiency, and it is great to hear how it enhances your business actions. The Galaxy A16 5G combines intelligent tools with reliable performance, making it a strong choice for getting more done throughout the day. We appreciate your feedback and thank you for being part of the Samsung ecosystem.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with Galaxy A16 5G. Galaxy AI was built to support productivity, communication, and everyday efficiency, and it is great to hear how it enhances your business actions. The Galaxy A16 5G combines intelligent tools with reliable performance, making it a strong choice for getting more done throughout the day. We appreciate your feedback and thank you for being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone and all Samsung phones are great.
on December 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI series of phones, like my A16 are great devices. With so many features that I have not explored them all. I use my A16 for basically everything. I use it to stream movies, videos, highlights. I use it for social media, staying in contact with family and friends. I also use it for news and what is happening around the world. I use it for education, curiosity on how things are made, how they function, how to repair different things. It also serves as my portable radio, listening to music. It serves as my alarm clock and reminder of important dates, doctors appointments. It is used to make photographic art, family videos, etc. It is just the basic functions that I use my Galaxy AI, my great Galaxy A16. I have no complaints,the best phone I have had thus far on my budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung its very reliable
on December 6, 2025
Posted by: Kaden3
[This review was collected as part of a promotion.] As technology is advancing the best thing about samsung to me is these devices stay reliable as new ones come out I own a galaxy 5 watch and it works perfectly with my galaxy a16 phone there are so many great features including galaxy ai and samsung fit I find samsung to be easier to use then any other brand because though its advancing its not becoming complicated like all of these other brands out there. Thanks for providing me with devices that I can rely on samsung I look forward to more business with yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 Samsung
on December 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My phone has been bought twice simply because I can't have nothing less than this phone programmed w galaxy AI
Value
4
Response from Samsung USBy R&R, December 18, 2025
Howdy matthewsweezy,
Thank you for your continued trust in the Galaxy A16 5G. Designed to provide reliable performance with Galaxy AI, the Galaxy A16 5G offers a smooth and familiar experience that many users return to. It’s wonderful to hear how well it fits into your daily routine. We value your loyalty and appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued trust in the Galaxy A16 5G. Designed to provide reliable performance with Galaxy AI, the Galaxy A16 5G offers a smooth and familiar experience that many users return to. It’s wonderful to hear how well it fits into your daily routine. We value your loyalty and appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US