Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,157 Reviews)
Rating breakdown 5,157 reviews
5 Stars
3,194
4 Stars
1,146
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
I've had the a fifteen and I now have the A
on April 4, 2025
Posted by: SANTACRUSIN
[This review was collected as part of a promotion.] I've had both the a 15 Andy, a 16.And I can say that the a 16 is a much better phone.It's faster, it has better picture quality as a very nice screen.The audio's decent .. I don't think it would hurt.To have a little bit more memory though dedicated to ram. I'd also like to point out the seamless action between apps.
Value
4
Response from Samsung USBy R&R, April 4, 2025
Howdy SANTACRUSIN,
Thank you for your thoughtful comparison! It's great to hear how much you enjoy the Galaxy A15 5G. This upgrade has met your needs, from a smoother experience to improved visuals and audio. We appreciate you highlighting the performance and seamless transitions, as our goal is to make everyday tasks easier and more enjoyable. The Galaxy A16 5G offers unmatched speed and usability. We sincerely thank you for your positive review and for supporting Samsung!
-Ty
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Thank you for your thoughtful comparison! It's great to hear how much you enjoy the Galaxy A15 5G. This upgrade has met your needs, from a smoother experience to improved visuals and audio. We appreciate you highlighting the performance and seamless transitions, as our goal is to make everyday tasks easier and more enjoyable. The Galaxy A16 5G offers unmatched speed and usability. We sincerely thank you for your positive review and for supporting Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G review
on April 6, 2025
Posted by: Seanfitzie
[This review was collected as part of a promotion.] I really love this phone. I5 does so much for me and has so much more room then last 2 combined. Thank you for that.
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hi Seanfitzie,
Thank you for sharing your experience with your Galaxy A16 5G. It’s amazing to hear how much you love it, especially with all the extra room and performance packed into one sleek device. When your phone makes your life easier and more efficient, that’s a win worth celebrating. We appreciate you taking the time to share your feedback! Enjoy your Samsung experience!
-Ty
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Thank you for sharing your experience with your Galaxy A16 5G. It’s amazing to hear how much you love it, especially with all the extra room and performance packed into one sleek device. When your phone makes your life easier and more efficient, that’s a win worth celebrating. We appreciate you taking the time to share your feedback! Enjoy your Samsung experience!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone. Lags. Hopefully one ui 7 will speed
on June 1, 2025
Posted by: Jimmyg
[This review was collected as part of a promotion.] Great budget friendly phone
Nice display
Good feel
Nice display
Good feel
Value
3
Response from Samsung USBy R&R, June 2, 2025
Hi Jimmyg,
Thank you for sharing your experience with your Galaxy A16 5G. It’s great you are enjoying your Galaxy A16 5G overall. If you notice that your device is running slower than usual, please consider optimizing your phone with a Quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Discover how to keep your device running at top speed by visiting “Keep your Galaxy phone or tablet from slowing down with Device Care,” available at the link below. Thank you for reaching out. We appreciate you—enjoy your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A16 5G. It’s great you are enjoying your Galaxy A16 5G overall. If you notice that your device is running slower than usual, please consider optimizing your phone with a Quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Discover how to keep your device running at top speed by visiting “Keep your Galaxy phone or tablet from slowing down with Device Care,” available at the link below. Thank you for reaching out. We appreciate you—enjoy your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
it has so many good things like optimization its
on June 2, 2025
Posted by: Jonathan
[This review was collected as part of a promotion.] I like this phone its a beast for gaming on cod and roblox i like it so much and the special features it has is so good for high end gaming and Galaxy AI is perfect for me id recommend this phone on a budget because its so good for gaming and the audio is so perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung A16 5G has great features.
on July 12, 2025
Posted by: Tmick201
[This review was collected as part of a promotion.] I use my Samsung A16 5g for taking great pictures and 126 gig storage space is a plus. The phone is pretty straight forward user friendly and have a few cool features. This phone is great for older people like myself who is not so tech savvy but provide all the basic things needed to get the job done. Kudos Samsung for providing a mid price affordable option for people who needs an upto date smart phone with out breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on August 24, 2025
Posted by: Tracy31776
[This review was collected as part of a promotion.] Review Message
This Samsung Galaxy A16 5G is a really nice phone for steaming videos on YouTube and Facebook. The Galaxy A16 5G is smooth and easy to use. Is one of the more inexpensive phones, but you wouldn't know it by the way this phone pro forms and how this phone looks. It has a larger screen size for watching videos and taking photos. The over all proformance of this economy phone is wonderful.
I'm learning to use AI, and with this larger screen size you can fit more of what your seeing or reading on the screen. The colors are outstanding on this phone for taking videos, and Photos of family and friends. It's just the right phone for all of your occasions.
This phone is fast no lag time waiting for your games to download. Your games are flashy and full of color.
Fast connection speed to your apps and websites.
For your online experience.
The Galaxy A16 5G fits in your hand and is light weight. I think this a really nice and inexpensive phone, and it does whatever you want to do and holds up to the challenge.
I love Samsung Galaxy Phones. I don't buy any other Brand of Phone. And as long as Samsung keeps making Galaxy Phones I won't ever have to buy a different brand of phone.
I love Google's AI I'm enjoying learning how to use Google's AI for my intertamement purposes.
Thank you Samsung and Google AI for a wonderful experience.
This Samsung Galaxy A16 5G is a really nice phone for steaming videos on YouTube and Facebook. The Galaxy A16 5G is smooth and easy to use. Is one of the more inexpensive phones, but you wouldn't know it by the way this phone pro forms and how this phone looks. It has a larger screen size for watching videos and taking photos. The over all proformance of this economy phone is wonderful.
I'm learning to use AI, and with this larger screen size you can fit more of what your seeing or reading on the screen. The colors are outstanding on this phone for taking videos, and Photos of family and friends. It's just the right phone for all of your occasions.
This phone is fast no lag time waiting for your games to download. Your games are flashy and full of color.
Fast connection speed to your apps and websites.
For your online experience.
The Galaxy A16 5G fits in your hand and is light weight. I think this a really nice and inexpensive phone, and it does whatever you want to do and holds up to the challenge.
I love Samsung Galaxy Phones. I don't buy any other Brand of Phone. And as long as Samsung keeps making Galaxy Phones I won't ever have to buy a different brand of phone.
I love Google's AI I'm enjoying learning how to use Google's AI for my intertamement purposes.
Thank you Samsung and Google AI for a wonderful experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Negative 5 stars-do not recommend!
on October 22, 2025
Posted by: SadSamsungLover
[This review was collected as part of a promotion.] My Samsung device has been disappointing. It freezes constantly, battery drains fast, and apps crash often. The camera quality isn’t great, and updates seem to make things worse. I expected reliability but got frustration instead. Definitely not worth the hype — I’d give it negative five stars if I could.
Value
1
Response from Samsung USBy R&R, October 23, 2025
Hello there, and thank you for taking the time to share your feedback on your Galaxy A16 5G. Packed with all the essentials to help you throughout the day, with some optimizations, the A16 5G is a great device to have in your tech toolkit. Based on the behaviors you have explained, your device would benefit from a quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is quick and straightforward. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. You can learn more about optimizing your device in the article linked below. And remember, our Samsung Support Team is always here to help. If you are experiencing any unusual behavior with your device or would like tips to keep it running smoothly, please don’t hesitate to reach out. We thank you for your feedback. Thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung superb sweetness
on November 1, 2025
Posted by: happygamer69
[This review was collected as part of a promotion.] Wow I am shocked! This phone is amazing it was an upgrade and is still far behind the new phones but I have tried my best to overload it and I cannot I have downloaded so many games and I play all the time. I never run out of battery and with Galaxy AI the possibilities are endless just truly impressed thanks guys!
Value
5
Written by a customer while visiting Samsung US