Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Great camera features
on August 4, 2025
Posted by: Latoya
[This review was collected as part of a promotion.] I used my phone to play games and text my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone to have
on August 4, 2025
Posted by: Flintraised
[This review was collected as part of a promotion.] This phone is so cool and I love the features that comes with it. The Galaxy AI is one in a million
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around good phone galaxy A15
on August 4, 2025
Posted by: Waynebo
[This review was collected as part of a promotion.] Have a galaxy A15 good phone had it for a year and a half it's time to upgrade would be nice to win a new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product. Galaxy a16 may be the of
on August 4, 2025
Posted by: BayG1400
[This review was collected as part of a promotion.] Galaxy A16 may be the best galaxy phone I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Excellent but not perfect A16
on August 4, 2025
Posted by: PastorTee
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy A16 back in May 2025 to replace my Samsung Galaxy S22 Ultra that had taken a turn for the worse after getting a software update. This phone, I must say, has been an excellent replacement and has managed to keep up with me and my cellular needs.
The battery life is great. I get through about 3/4 of my day on a full charge starting in the morning. My fast charge car charger gets the battery back up pretty quickly but I only need to use that at one point during the day.
The 5G connectivity is also very good and the phone responds to my demands rather quickly. My only setback when using this phone would be the quality of pictures I can take with the camera and the phone slows down when too many programs are open and running. So I have to remember to close some apps down and stay occupied in one to avoid this slow down.
Overall I do enjoy my phone, and also how much it cost to purchase it and like aforementioned it handles my cellular needs very well.
I'll also mention that I like that this phone handles Galaxy AI very well too. Always ready to help when its needed.
The battery life is great. I get through about 3/4 of my day on a full charge starting in the morning. My fast charge car charger gets the battery back up pretty quickly but I only need to use that at one point during the day.
The 5G connectivity is also very good and the phone responds to my demands rather quickly. My only setback when using this phone would be the quality of pictures I can take with the camera and the phone slows down when too many programs are open and running. So I have to remember to close some apps down and stay occupied in one to avoid this slow down.
Overall I do enjoy my phone, and also how much it cost to purchase it and like aforementioned it handles my cellular needs very well.
I'll also mention that I like that this phone handles Galaxy AI very well too. Always ready to help when its needed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a starting phone
on August 4, 2025
Posted by: Rivera
[This review was collected as part of a promotion.] The phone is a good start up phone. I would not recommend if you need a good camera. It is also kind of slow so as far as downloading goes not very good. The galaxi ai Gemini thing is a nice thing gives you a glimpse into such a nice feature.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hello There Rivera,
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate your perspective and are glad to know you’re exploring the phone’s functionality and design. The A16 5G is crafted to be an approachable, everyday device that delivers on essential connectivity, multitasking, and battery life, perfect for users looking to stay productive and entertained.
While the Galaxy A16 5G doesn’t feature Galaxy AI, it does include intelligent tools powered by One UI, such as predictive keyboard input, adaptive battery usage, and Device care for performance management. These features bring a smart, helpful experience that supports daily mobile routines.
We’re happy you’re engaging with tools like Gemini as part of your experience. Thank you again for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate your perspective and are glad to know you’re exploring the phone’s functionality and design. The A16 5G is crafted to be an approachable, everyday device that delivers on essential connectivity, multitasking, and battery life, perfect for users looking to stay productive and entertained.
While the Galaxy A16 5G doesn’t feature Galaxy AI, it does include intelligent tools powered by One UI, such as predictive keyboard input, adaptive battery usage, and Device care for performance management. These features bring a smart, helpful experience that supports daily mobile routines.
We’re happy you’re engaging with tools like Gemini as part of your experience. Thank you again for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with the device it's self.
on August 4, 2025
Posted by: C3C3TheGreat
[This review was collected as part of a promotion.] I was having issues where the phone would not make calls. I was able to get that taken care of. There are still a few minor things that I do have to deal within relations with the phone.But all in all is a learning experience. I would most definitely recommend getting the s.Version of the samsung phones because they have more features.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Ahoy C3C3TheGreat,
Thanks for sharing your experience with the Galaxy A16 5G! It’s awesome to hear that you’re exploring your device and making it your own. The A16 5G is built to keep you connected and engaged, with smart features like adaptive connectivity, seamless multitasking, and a battery designed to last through your day.
To ensure your device stays in top shape, tools like Device Care can help optimize background activity and free up space. Plus, with One UI at its core, your phone offers a simple, enjoyable experience that gets better over time with updates.
Thanks for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G! It’s awesome to hear that you’re exploring your device and making it your own. The A16 5G is built to keep you connected and engaged, with smart features like adaptive connectivity, seamless multitasking, and a battery designed to last through your day.
To ensure your device stays in top shape, tools like Device Care can help optimize background activity and free up space. Plus, with One UI at its core, your phone offers a simple, enjoyable experience that gets better over time with updates.
Thanks for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It is an overall ok device.
on August 4, 2025
Posted by: LaRrYlUv
[This review was collected as part of a promotion.] The device and features such as Galaxy AI are a totally pretty good. Updates are fast and quick to fix bugs. But depending on what company you have service with and where you live, it can run slow.
Value
4
Written by a customer while visiting Samsung US