Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Love this phone and all its' features!
on August 4, 2025
Posted by: DayFamily
[This review was collected as part of a promotion.] Using Galaxy AI has made things so easy, and seamless. Transferring data from my previous phone was easy, and the features/apps are so easy to use. Love all of my Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 4, 2025
Posted by: Klowefl
[This review was collected as part of a promotion.] This phone holds a charge for wire some time. I use it daily for reminders and alarms. The camera could be better but all in all it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great photos
on August 4, 2025
Posted by: BigDogg42june2
[This review was collected as part of a promotion.] My phone takes amazing photos. Fast internet as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has lots of features.
on August 4, 2025
Posted by: Momof5
[This review was collected as part of a promotion.] I've been using my phone for posting social media content. Once my Galaxy AI started helping me with my post, my content has been a lot better. I also play games on my phone. My phone also takes amazing pictures and videos. I've been using Samsung devices for over 15 years now and I will keep using them for another 15 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Decent phone had it for years
on August 4, 2025
Posted by: Musicalartist
[This review was collected as part of a promotion.] Galaxy works great not many problems much I have had it for 2 years now not Manny issues but it's a great phone it's not the a16 it's the a 14 I still have the one from a couple years ago still great pics ext
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Throughly enjoy the features.
on August 4, 2025
Posted by: VETERANUSER12
[This review was collected as part of a promotion.] The Galaxy AI is exceptional. I can search and if I choose use voice commands for prompts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Shoptilludrop
[This review was collected as part of a promotion.] Love this phone only had it for 3 months . But so far it's a great phone best phone I've ever. Has & I've had plenty has great features. So many new thing's i xan do on here great camara . Very easybto work .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This cell needs to be rebooted every 4 days to wor
on August 4, 2025
Posted by: Bobbi11
[This review was collected as part of a promotion.] I use this cell to text and make calls, look things up and check movies and mail
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hello Bobbi11,
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device that keeps up with you and all that you do. It's normal to reboot your phone occasionally, similar to refreshing data after heavy usage. If you have any questions or need troubleshooting steps, please contact our Samsung Support Team for further assistance. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device that keeps up with you and all that you do. It's normal to reboot your phone occasionally, similar to refreshing data after heavy usage. If you have any questions or need troubleshooting steps, please contact our Samsung Support Team for further assistance. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US