Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,205
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Shrdnjely
[This review was collected as part of a promotion.] Great phone I love the camera . And the ai the photos are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone because it does everything I nee
on August 19, 2025
Posted by: Beastslayer
[This review was collected as part of a promotion.] My phone don't ai but I love it i love what it can do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great and has really improved my life.
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] "GALAXY AI" is very informative and helpful. It always gives me so much information and really clues me in about any subjec. I was skeptical at first but after using Galaxy A.I. its an awesome tool I use everyday.Thanks so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad for mid price phone. Can run a little slow
on August 19, 2025
Posted by: Huskydoddle
[This review was collected as part of a promotion.] Phone runs a little slow from time to time but other than that pretty decent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on August 19, 2025
Posted by: Lanimflou96
[This review was collected as part of a promotion.] This device is amazing especially for the price.You can't get no better than that! I recommend this device to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on August 19, 2025
Posted by: Countryliving
[This review was collected as part of a promotion.] This phone is overall the best I have ever had, despite they battery draining. I feel like the battery could be better. And last longer. The android 15 update could be the reason. Still waiting for the android 16 update. The gemini AI seems to work alright. But overall good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Calls,Texts and YouTube
on August 19, 2025
Posted by: Nort275
[This review was collected as part of a promotion.] I turn on my Samsung Galaxy A 16 in the morning, making sure to check for missed calls or text messages. I take my phone with me everywhere ,to make sure I don't miss any calls or texts. I also use my phone for YouTube streaming which is important for my Spiritual Growth(Christian).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for free promo
on August 19, 2025
Posted by: NOFUELNOFLIGHT208
[This review was collected as part of a promotion.] It seems to lag on certain actions I.E. when you want to close apps using the 3 line at the bottom it won't respond you didn't actually click it correctly so when you go to Click thinking you didn't touch it correctly/missed it, that's when it responds to both commands. This is just an example of many times it's lags. It's not a great computer wins over here.But sure feels like the processor can't keep up with user interface request.Then again I am used to using the samsung's line of phones under the note labeled so maybe i'm just expecting too much permission for galaxy A16. Not a phone I would recommend if you had to actually spend money on it but if you're a carrier offered it for free you'll get by. I have not ever attempted to use the A.I. feature, considering simple everyday request seem to be too much for this phone at times. So, I can only imagine how A.I. might realy over load this phones response ability.
Value
3
Response from Samsung USBy R&R, August 25, 2025
Hello NOFUELNOFLIGHT208,
Thanks so much for sharing your thoughts about your Galaxy A16 5G! It’s great to hear you’re enjoying your device. If you're experiencing unresponsive apps, a quick spring cleaning might do the trick. No need to uninstall apps or reset your device, just clearing the app's cache or data can help remove any troublesome files or bugs. You can also give your device a little boost by going to Settings and selecting Device Care. For more tips, check out the article linked below. Although this model doesn’t have the full rollout of Galaxy AI, many useful features are still at your fingertips to make your experience even better. We truly appreciate your review and thank you for being part of the Samsung community!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts about your Galaxy A16 5G! It’s great to hear you’re enjoying your device. If you're experiencing unresponsive apps, a quick spring cleaning might do the trick. No need to uninstall apps or reset your device, just clearing the app's cache or data can help remove any troublesome files or bugs. You can also give your device a little boost by going to Settings and selecting Device Care. For more tips, check out the article linked below. Although this model doesn’t have the full rollout of Galaxy AI, many useful features are still at your fingertips to make your experience even better. We truly appreciate your review and thank you for being part of the Samsung community!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US