Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
This device has good features,
on December 14, 2025
Posted by: Caine74
[This review was collected as part of a promotion.] Galaxy Ai really breaks things down to where you can understand it better
Value
3
Response from Samsung USBy R&R, December 15, 2025
Hi Caine74,
We’re excited that Galaxy AI is enhancing how you use your Galaxy A16 5G. This device was made to simplify technology, breaking down tasks clearly so you can do them more easily and confidently. To learn more about Galaxy AI features, please check out the online article linked below. Thank you for being part of the Samsung family and sharing your experience.
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited that Galaxy AI is enhancing how you use your Galaxy A16 5G. This device was made to simplify technology, breaking down tasks clearly so you can do them more easily and confidently. To learn more about Galaxy AI features, please check out the online article linked below. Thank you for being part of the Samsung family and sharing your experience.
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone!
on December 12, 2025
Posted by: TubaDave
[This review was collected as part of a promotion.] The quality of this phone is fantastic. The build quality, the operating system, the screen, and many more is absolutely flawless.
I've dropped it plenty of times and still don't have a cracked screen and nothing is broken. Very durable for the price.
The performance is great for the price and I recommend it as a step up from a budget phone in performance.
The screen looks great and feels great. Couldn't ask for a better screen size or feel.
Value
4
Response from Samsung USBy R&R, December 17, 2025
Hola TubaDave,
Thank you for sharing such a detailed and enthusiastic review of the Galaxy A16 5G. Built to deliver reliable performance, a vibrant display, and sturdy design, this device is designed to exceed expectations for everyday use. Your experience shows how Galaxy phones are built to handle real-world moments while maintaining a comfortable screen size and smooth performance. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a detailed and enthusiastic review of the Galaxy A16 5G. Built to deliver reliable performance, a vibrant display, and sturdy design, this device is designed to exceed expectations for everyday use. Your experience shows how Galaxy phones are built to handle real-world moments while maintaining a comfortable screen size and smooth performance. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Hmm something my hubby
on December 12, 2025
Posted by: Rizzle
Expertise:Beginner
It seems to be a lot more better than my phone that my youngest daughter got me and tbh I actually think my phone was a bit cheaper as well. So,thank you
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, December 17, 2025
What’s up Rizzle,
Thank you for sharing your thoughts on the Galaxy A16 5G. Crafted to provide a smooth Galaxy experience with dependable performance and up-to-date features, it often outperforms older models when compared directly. Your feedback highlights how careful design and everyday usability can make a significant impact. We value your input and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. Crafted to provide a smooth Galaxy experience with dependable performance and up-to-date features, it often outperforms older models when compared directly. Your feedback highlights how careful design and everyday usability can make a significant impact. We value your input and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Lanjim
from Wa
Expertise:Intermediate
Verified Purchase:Yes
Solid construction and good basic phone with decent camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Lanjin,
Thank you for sharing your feedback on the Galaxy A16 5G. Created as a reliable daily device, it boasts durable build quality and key features that cater to everyday communication and photography. Its combination of toughness, performance, and camera features surpasses previous models, making every experience memorable. When seeking an affordable yet excellent phone, you can trust the Galaxy A16 5G to meet and even exceed your expectations. Your input emphasizes how a dependable design benefits daily use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. Created as a reliable daily device, it boasts durable build quality and key features that cater to everyday communication and photography. Its combination of toughness, performance, and camera features surpasses previous models, making every experience memorable. When seeking an affordable yet excellent phone, you can trust the Galaxy A16 5G to meet and even exceed your expectations. Your input emphasizes how a dependable design benefits daily use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chris
from Texas USA
Expertise:Expert
Verified Purchase:Yes
Terrible battery life, does NOT even last a day. Must recharge often. Slow to reload content. Phone cannot block spam calls, even with the unknown caller not listed feature is turned on.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R, December 12, 2025
Howdy Chris,
Thank you for your detailed feedback on the Galaxy A16 5G. This model aims to balance daily power efficiency with intelligent connectivity. Samsung Galaxy devices include settings and features to help you monitor and prolong battery life. Keep track of battery performance and activate power saving modes as needed to optimize usage. For tips on maximizing your device’s battery, please refer to the online resource below. Your insights help us enhance energy management and call features across Galaxy products. We appreciate you sharing your Samsung experience with us.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy A16 5G. This model aims to balance daily power efficiency with intelligent connectivity. Samsung Galaxy devices include settings and features to help you monitor and prolong battery life. Keep track of battery performance and activate power saving modes as needed to optimize usage. For tips on maximizing your device’s battery, please refer to the online resource below. Your insights help us enhance energy management and call features across Galaxy products. We appreciate you sharing your Samsung experience with us.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G
on December 8, 2025
Posted by: Patrice
[This review was collected as part of a promotion.] This product has been a good phone. With Galaxy AI, I will upgrade soon as this piece of equipment is not optimal anymore. However, I use this equipment for multiple actions. For example: phone calls, texting, emailing, researching, word processing, computing, and much more. This phone has been all I needed at the time of purchase. Now that I opened my own company, I need to upgrade to an even more sophisticated phone as I will be using the new phone for inventory, sales, reports, and much more .
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hi Patrice,
Thank you for sharing how the Galaxy A16 5G supported you across everyday and professional tasks. Galaxy smartphones are designed to grow alongside changing needs offering options that adapt as goals expand. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how the Galaxy A16 5G supported you across everyday and professional tasks. Galaxy smartphones are designed to grow alongside changing needs offering options that adapt as goals expand. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Best lil phone
on December 7, 2025
Posted by: Neevago
[This review was collected as part of a promotion.] I lost all my stuff trying get a picture to put on with my messages and stuff.After that, I had, it's a good phone.It shows great picture quality.The gaming is nice.Videos is nice.Pictures are nice.It's a decent phone for its band is first few series.
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hi Neevago,
Thanks for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how much you enjoy its display quality, gaming performance, and overall visual experience. Built to offer dependable daily performance, the A16 5G delivers bright visuals and seamless entertainment. We value your feedback and appreciate your being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how much you enjoy its display quality, gaming performance, and overall visual experience. Built to offer dependable daily performance, the A16 5G delivers bright visuals and seamless entertainment. We value your feedback and appreciate your being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is the best device
on December 7, 2025
Posted by: Miskwa
[This review was collected as part of a promotion.] I love my Samsung phone. It comes with lots of pretty cool features. My favorite is the Galaxy AI feature, I can get unique ideas on my bead work, and useful input on certain designs. My phone also has a Samsung TV account which I've been enjoying a lot because it does have good shows and movies as well. My boyfriend can watch his sports games and I can watch my TV series I've started. Im so pleased with my phone, best investment so far.
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey Miskwa,
Thank you for sharing such a thoughtful and personal review of your Galaxy A16 5G. It’s inspiring to hear how Galaxy AI supports your creative projects and helps you explore new ideas. We’re also glad you’re enjoying the connected entertainment experience through your Samsung account. Our goal is to create devices that bring people together while fostering creativity, learning, and relaxation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a thoughtful and personal review of your Galaxy A16 5G. It’s inspiring to hear how Galaxy AI supports your creative projects and helps you explore new ideas. We’re also glad you’re enjoying the connected entertainment experience through your Samsung account. Our goal is to create devices that bring people together while fostering creativity, learning, and relaxation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US