Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
4
Neither an upgrade nor a downgrade
on November 4, 2025
Posted by: Staopy
from California
Expertise:Intermediate
I upgraded from the note10 after I dropped it too many times and the touchscreen stopped working. I like this phone, but I do miss the s-pen and sharp edges. Also, I'm surprised by how fast this is for it's price.
Features
4
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R, November 7, 2025
Hey Staopy,
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that the performance stood out and that it has been fast and smooth for daily use. Shifting from the Note can definitely feel different when you’re used to the S-Pen and the design. Many Galaxy users appreciate how each device line offers its own unique strengths, from speed and battery life to smart features and handling. We’re glad you’re enjoying the responsiveness and reliability of your new phone. Thanks for being part of the Galaxy community, we’re always excited to help you stay connected to the things you love. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that the performance stood out and that it has been fast and smooth for daily use. Shifting from the Note can definitely feel different when you’re used to the S-Pen and the design. Many Galaxy users appreciate how each device line offers its own unique strengths, from speed and battery life to smart features and handling. We’re glad you’re enjoying the responsiveness and reliability of your new phone. Thanks for being part of the Galaxy community, we’re always excited to help you stay connected to the things you love. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung Galaxy A16 5G is the best phone.
on November 8, 2025
Posted by: bigdaddypigg1972
[This review was collected as part of a promotion.] Well with the Galaxy ai is the best thing that Samsung has did to the devices. It's better than google is. You can do alot more with the Galaxy AI. Thank you so much Samsung.
I do a lot of things with my Samsung Galaxy A16 5G all the time like playing music which it plays good and have good quality of pictures and the motion and sound and also I play a lot of games of verouse types of games and the have good quality,sound,graffics,sound and also the best of the gaming is so real on a lot of the games The other thing is I use my phone for doing my college home work that I have to do online beside my personal things that I keep on there with the gd quality of protection that you get to choose. I'm so glad that you all have created Samsung Galaxy because it's my favorite phone to use for any thing that I might need to use it for. Thank you Samsung Galaxy for the creations that you have made for the world to use..
I do a lot of things with my Samsung Galaxy A16 5G all the time like playing music which it plays good and have good quality of pictures and the motion and sound and also I play a lot of games of verouse types of games and the have good quality,sound,graffics,sound and also the best of the gaming is so real on a lot of the games The other thing is I use my phone for doing my college home work that I have to do online beside my personal things that I keep on there with the gd quality of protection that you get to choose. I'm so glad that you all have created Samsung Galaxy because it's my favorite phone to use for any thing that I might need to use it for. Thank you Samsung Galaxy for the creations that you have made for the world to use..
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hey there bigdaddypigg1972,
Thank you for sharing your feedback on the Galaxy A16 5G. Your enthusiasm inspires us, and we're glad to hear how the device supports you from class to creativity. With its smart features, vibrant graphics, and built-in protection, it’s designed for those who do it all. We’re excited it still meets your needs every day. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. Your enthusiasm inspires us, and we're glad to hear how the device supports you from class to creativity. With its smart features, vibrant graphics, and built-in protection, it’s designed for those who do it all. We’re excited it still meets your needs every day. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I Love all Samsung Galaxy products..
on November 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have always loved Samsung products. But especially their Galaxy products. They couldn't have made anything better than my Samsung Galaxy phones. I absolutely love them.. and since I have been able to access the Galaxy AI on my device.. omg, it's like a whole nother world now. It's just awesome!! I'm a customer for life. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy-to-use..............
on November 13, 2025
Posted by: JMoe8702
[This review was collected as part of a promotion.] Nice phone.........................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone for the working man/woman
on November 13, 2025
Posted by: Jamesthewelder
[This review was collected as part of a promotion.] The Galaxy AI on this phone is incredible. I use the AI multiple times a day. It has most of what the higher end Galaxies have. I love this phone.
I use it to stream music all day long and do most of my shopping with it as well.
I highly recommend this phone.
I use it to stream music all day long and do most of my shopping with it as well.
I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice basic phone
on November 13, 2025
Posted by: Arizona2025
[This review was collected as part of a promotion.] Bought for my wife, who doesn't need a lot of bells and whistles. Just a very good basic phone. She's very pleased with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I just got this new cell as an upgrade, seems nice
on November 13, 2025
Posted by: Hjack73
[This review was collected as part of a promotion.] I use my cell for all calls/texts, and get on my social media and use Google to look up all info i want to find
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
pretty good cameras performance very good
on November 13, 2025
Posted by: Lovemydo3
[This review was collected as part of a promotion.] I love my samsung device the cameras are pretty good for a 50 dollar phone and it performs well and galaxy Ai is good too I really love my phone
Value
5
Written by a customer while visiting Samsung US